Jake Pierson
Jake Pierson at Napleton Ford of Oak Lawn

Jake Pierson | Page 8

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.6
81 Reviews
4.6

81 Reviews

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81 Reviews of Jake Pierson

October 01, 2025

Dealership Rating
Employee Rating

This is my first time dealing with them. Honestly, the service is fast and the people are very cooperative. It is better than the Lincoln dealer and the prices are cheaper, so I will deal wi More

by alhmyari
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Rutkowski

October 01, 2025

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Great customer service repairs were fast and waiting room was accommodating to my needs and wants More

by Dudleycharles8
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Recommend Dealer
Yes

September 30, 2025

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The customer service was Great, and polite when it come down to the service, it was fast. More

by Jesusrr6967
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Recommend Dealer
Yes

September 28, 2025

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Easy and convenient location with little wait time. Nice waiting room with comfortable seating and a huge tv. More

by Joem5890
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Recommend Dealer
Yes

Other Employees Tagged: Nick Ristich, Timothy Harris

September 12, 2025

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I dont like they keep your car for weeks at a time and can't give you a loner car it's sad. More

by dmari1985
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Munson, Edward Wambaja

September 12, 2025

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The staff there is great. They really take good care of My 2018 G. Thank you so much. I would recommend them to anyone. More

by love_red53
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Recommend Dealer
Yes

August 26, 2025

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Always gives excellent service and wait time are exceptional! Very knowledgeable employees, quick to always answer any questions. More

by YeseniaM
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Recommend Dealer
Yes

August 22, 2025

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Price was a little higher compared to another dealership but that was offset by the ease of and convenience of making appointments without waiting 5-7 days; quick and professional service. More

by richjpolk
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Recommend Dealer
Yes

May 26, 2025

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The service was very professional and proficient. However, I wasn't able to use my Ford point for my oil change. When I arrived I informed the representative wanted to use my Ford points. He assur More

by Rochelle Davis
Service Price Transparency
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Recommend Dealer
No

May 25, 2025

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2nd time they screwed me. Will never go back. Service department was great when it was Hawk Ford More

by Kpf5232
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Recommend Dealer
No

Other Employees Tagged: Timothy Harris

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