Jake Pierson
Jake Pierson at Napleton Ford of Oak Lawn

Jake Pierson | Page 8

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.7
110 Reviews
4.7

110 Reviews

Write a Review

110 Reviews of Jake Pierson

January 12, 2026

Dealership Rating
Employee Rating

Fast service explained what services are needed friendly. The staff was very attentive and helpful More

by Cyrett75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 10, 2026

Dealership Rating
Employee Rating

Fantastic service! I will always go back for all my vehicles needs. The environment is great and they really care about you as a customer. More

by hollywoodjohnnyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 06, 2026

Dealership Rating
Employee Rating

I’ve received great service here at Ford. Every associate I had communication with since purchasing my vehicle has been awesome. Keep up the great work there. Jake is also very good with comm More

by nykeshaygales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 03, 2026

Dealership Rating
Employee Rating

The Service Manger & Commercial Service Manger & entire staff very professional & helpful with my repairs! Courteous! More

by Ray1906qs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 02, 2026

Dealership Rating
Employee Rating

My appointment was in a timely manner, was kept informed of work done.friendly people. More

by lbyrdlwhite72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 21, 2025

Dealership Rating
Employee Rating

I have been using the service center and I have been very pleased. I think prices are reasonable and excellent customer service. More

by Joanna1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 16, 2025

Dealership Rating
Employee Rating

Everyone in the service department is very friendly and so is the parts department. No complaints. 10/10 More

by Jennifer DeFalco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Basa, Bill Parks , Miguel Luna

December 13, 2025

Dealership Rating
Employee Rating

Great people and great service. I always prefer going to this Ford over any other. More

by ricardorangel5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris

December 12, 2025

Dealership Rating
Employee Rating

So far so good no issues service department seems good so far place always seems to have it all together More

by VOPE1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 11, 2025

Dealership Rating
Employee Rating

Napleton Ford is my go to when my car needs service done the right way. They take care of your needs & concerns. One of the service advisors named Bill is a top notch guy too! More

by AceN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Parks

...
8
...

Dealership Inventory (292 Vehicles)

used 2024 Ford Explorer car, priced at $37,191
2024 Ford Explorer
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2022 Nissan Rogue car, priced at $24,832
2022 Nissan Rogue
used
Champagne Silver Metallic exterior
CVT
All-wheel Drive
new 2026 Ford Mustang Mach-E car, priced at $49,226
2026 Ford Mustang Mach-E
new
STAR WHITE MET TRI-COAT exterior
Automatic
All-wheel Drive
new 2026 Ford F-150 car, priced at $52,124
2026 Ford F-150
new
Antimatter Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco car, priced at $54,447
2026 Ford Bronco
new
Avalanche Gray exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $40,164
2026 Ford Maverick
new
Shadow Black exterior
Automatic
All-wheel Drive