Jake Pierson
Jake Pierson at Napleton Ford of Oak Lawn

Jake Pierson | Page 9

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.7
115 Reviews
4.7

115 Reviews

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115 Reviews of Jake Pierson

December 21, 2025

Dealership Rating
Employee Rating

I have been using the service center and I have been very pleased. I think prices are reasonable and excellent customer service. More

by Joanna1226
Service Price Transparency
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Recommend Dealer
Yes

December 16, 2025

Dealership Rating
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Everyone in the service department is very friendly and so is the parts department. No complaints. 10/10 More

by Jennifer DeFalco
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Phil Basa, Bill Parks , Miguel Luna

December 13, 2025

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Great people and great service. I always prefer going to this Ford over any other. More

by ricardorangel5555
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris

December 12, 2025

Dealership Rating
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So far so good no issues service department seems good so far place always seems to have it all together More

by VOPE1204
Service Price Transparency
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Recommend Dealer
Yes

December 11, 2025

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Napleton Ford is my go to when my car needs service done the right way. They take care of your needs & concerns. One of the service advisors named Bill is a top notch guy too! More

by AceN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Parks

November 29, 2025

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Bill P the senior service advisor was absolutely awesome to deal with. so helpful and he was able to get the cost down .the whole service department was great to work with. More

by dvan2264
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Recommend Dealer
Yes

November 28, 2025

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Jake handled my vehicle being serviced. Very courteous and professional.He made my experience very easy.And I appreciate that. More

by rjmarz50
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Recommend Dealer
Yes

November 21, 2025

Dealership Rating
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The customer service was awesome. I was quoted a price for a specific service about 2 months ago. When I arrived I was told a significantly higher price for that service. My salesma More

by brownmm13
Service Price Transparency
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Recommend Dealer
Yes

November 19, 2025

Dealership Rating
Employee Rating

Always great service when I get my truck maintenance. They know how to help out More

by Omar
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Johnston , Timothy Harris

November 19, 2025

Dealership Rating
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I took my car in last minute and it was ready within 48 hours.. fast service .. thank you ! More

by Panella
Service Price Transparency
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Recommend Dealer
Yes
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