Jalen Reitter
Jalen Reitter at Heritage Toyota Owings Mills

Jalen Reitter

F&I Manager

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Jalen Reitter

February 07, 2026

Dealership Rating
Employee Rating

After a bumpy start (I was promised over the phone by both Jennifer and Levi that a specific vehicle would “definitely” be there for my appointment and it was sold right before I got there) Will Butler a More

by bayleigh.hoffman2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 04, 2026

Dealership Rating
Employee Rating

I'm very pleased Charles and Jay did there thing for me in a tight squeeze EXCELLENT More

by Juggo563
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Lucas

Feb 05, 2026

Heritage Toyota Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2026

Dealership Rating
Employee Rating

We had the best experience ever with April Moore. She was patient and kind and answered all of our questions. We are very thankful. More

by Shundertmark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2026

Heritage Toyota Owings Mills responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2026

Dealership Rating
Employee Rating

April was a joy to work with. She is very knowledgeable and answered all our questions. She made buying a car an enjoyable experience. More

by traceyhundertmark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! April will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 27, 2026

Dealership Rating
Employee Rating

I received great service with April Moore. She was friendly and had a great attitude, patient, answered all my questions, and I didn’t feel hassled. I appreciate being able to come in and make More

by promosandshopping
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Cromety Moore

Jan 29, 2026

Heritage Toyota Owings Mills responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

January 24, 2026

Dealership Rating
Employee Rating

Good people selling good wheels that I hope will last as long as I do. More

by n3gxh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2026

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2026

Dealership Rating
Employee Rating

Fantastic service, salespeople, and customer service. We highly recommend this dealership. They jumped through hoops to find our dream car. More

by HB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Singley , April Moore

Jan 22, 2026

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2026

Dealership Rating
Employee Rating

Purchased a used vehicle through this dealer. While looking through their inventory, they showed a used car we really liked to see, the dealership bent over backwards to get us the car from 2 hou More

by produde5566
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2026

Dealership Rating
Employee Rating

We had an amazing experience from start to finish. Every moment that we were here we received outstanding customer service and personal attention. The best salesman ever!Thank you! More

by hathaway48y
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Butler

Jan 22, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 17, 2026

Dealership Rating
Employee Rating

April Cromety Moore was amazing. She did a phenomenal job with my parents and we love her. More

by wj3kid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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