James Banach | Page 2

Service department gets highest marks possible. Car sales made me lower satisfaction score to a 4. Car sales made me lower satisfaction score to a 4. More

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The service advisors are very attentive to the clients. Pleasant and super friendly. Would go again for service needs Pleasant and super friendly. Would go again for service needs More

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Always an easy experience. The service staff is the best my 77 years has seen!! The service staff is the best my 77 years has seen!! More

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Excellent job very good job and great ppl very good customer service and very nice people also good knowledge experts and I’m very happy with service customer service and very nice people also good knowledge experts and I’m very happy with service More

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My Family has purchased 8 Vehicles from Herb Chambers Toyota of Auburn. They have all been serviced here as well and traded back with a nice trade in value. The Associates here are all very friendly and Toyota of Auburn. They have all been serviced here as well and traded back with a nice trade in value. The Associates here are all very friendly and knowledgeable. Dan is exceptional and greets his Customers enthusiasm and respect. Susan C More

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James was wonderful. His team diagnosed and repaired my issues within hours.great service and atmosphere His team diagnosed and repaired my issues within hours.great service and atmosphere More

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Top service and customer oriented. They were great with answering any questions that I had and got the job done within great time. I will continue to bring my vehicle for all my servic They were great with answering any questions that I had and got the job done within great time. I will continue to bring my vehicle for all my service needs. More

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Very friendly, informative and thorough. James is an excellent service manager. Excellent value. I have been getting my service here for years. James is an excellent service manager. Excellent value. I have been getting my service here for years. More

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I am very pleased with the sales and service at Herb Chambers Toyota of Auburn. The best dealer experience I’ve ever had - and I have purchased or leased 14 or 15 cars before coming here. Chambers Toyota of Auburn. The best dealer experience I’ve ever had - and I have purchased or leased 14 or 15 cars before coming here. More

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Service and tech issues with James B. concerning oil change, tire rotation, and brake inspection. Debris left on passenger floor, (addressed in person.) Over inflated tires by 6 PSI,no b concerning oil change, tire rotation, and brake inspection. Debris left on passenger floor, (addressed in person.) Over inflated tires by 6 PSI,no brake inspection! After oil change,I had to bring my car back in cause tire rotation was’nt done as requested. . (Jose Jijon-Gaspar was the technician) .Called to address the tire pressure issue with JIm and he just laughed and brushed me off! Called Jeff Krasner to further address the issues and he expressed no concern whatsoever by a don’t care attitude, getting rushed off the phone and practically hung up on! That’s very poor customer service! Rude as well! They show no concern for customers needs as they advertise! Made no effort to make things right! Very poor experience. I’ll take my oil change business elsewhere. I will not do business with Herb Chambers Toyota ever again. , More

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