67 Reviews
Write a Review67 Reviews of James Betancourt
October 18, 2025
Have been dealing with Sullivan for 22 years, new cars and service and always have a nice experience . Every sales person we had has been very professional and friendly, specially Richard Gruber always s and service and always have a nice experience . Every sales person we had has been very professional and friendly, specially Richard Gruber always stop to say hello when he sees me at the showroom . More
Other Employees Tagged: Richard Gruber, Enoch Mikell
May 06, 2025
Awesome experience we love the car. The dealership was very helpful and knowledgeable. Thank you The dealership was very helpful and knowledgeable. Thank you More
Other Employees Tagged: Joey Frampton, Ronnie Rodriguez, Bob Vitrano, Mike Dallett, Shelby Moscorelli, Chris Fredericks, Reece Vaugh-Edwards , Jessica Perez, Jordan Perry
April 24, 2025
Finance manager, Mikell lied about our interest rate! He told us 5.99 and I asked about going elsewhere, including GM Told us it was the lowest anywhere! Heard from Space Credit Union and it is 6.99!! He told us 5.99 and I asked about going elsewhere, including GM Told us it was the lowest anywhere! Heard from Space Credit Union and it is 6.99!! We NEVER would have agreed to that. Very deceptive!!! More
Other Employees Tagged: Enoch Mikell
April 07, 2025
DON'T BUY FROM THIS DEALWRSHIP! James Batancourt knowingly presented a Cadillac SUV to me that was not exactly what I was looking for. He failed to point out that it was not AWD. He James Batancourt knowingly presented a Cadillac SUV to me that was not exactly what I was looking for. He failed to point out that it was not AWD. He stated that it was exactly as the one I was trading in. The GM would not agree to back that deal out even though it was the next day after signing the paperwork. He said the financing was sent electronicly on a Saturday but since it was Sunday would not be able to check into it until Monday. More
March 25, 2025
Mostly friendly and helpful staff both in the service and sales departments. There was a delivery incident which I now have overlooked and should be forgotten. Thank you. sales departments. There was a delivery incident which I now have overlooked and should be forgotten. Thank you. More
January 17, 2025
When I got into the car at the delaership after the repair was complete, I noticed a distinct odor, I thought it might be coming from the installaiton of the rain sensor, but after I got home I noticed repair was complete, I noticed a distinct odor, I thought it might be coming from the installaiton of the rain sensor, but after I got home I noticed a white rag on the drivers side floor near the underside of the seat that seemed to be causing the odor. Later I noticed a stickly substance on the drivers left foot rest, which had what seemed to be a maple smell to it. So I had to clean both my floor mat as well as the substance on the foot rest. More

