James Beveridge | Page 2

Ed Martin has been our go to dealer for service, for 6 years. Now we are purchasing a car, with great personal care from Neal Graham! We appreciate Ed Martin, and all of their great staff! years. Now we are purchasing a car, with great personal care from Neal Graham! We appreciate Ed Martin, and all of their great staff! More

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I always bring my Toyota Corolla for service at EdMartin. I am very satisfied with the service and the professional staff. Ace offered me a quote to purchase my 2015 Corolla however the price was unfortuna I am very satisfied with the service and the professional staff. Ace offered me a quote to purchase my 2015 Corolla however the price was unfortunately not enough for me to trade and purchase a lower mileage Corolla. I will still bring my Corolla to Your dealership for service since I enjoy your service and hospitality. Outstanding Job. More

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The service I receive at Ed Martin Toyota is ALWAYS friendly. Their sales and service teams care about my needs and truly want to help. friendly. Their sales and service teams care about my needs and truly want to help. More

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He was amazing with us, and so helpful and patient, we are so glad we found him he is a wonderful seller are so glad we found him he is a wonderful seller More

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We have been with Ed Martin for 20+years and have aways had great service, both in purchasing and in maintaining our vehicles! It's what keeps us coming back!! Special recognition of appreciation goes to T had great service, both in purchasing and in maintaining our vehicles! It's what keeps us coming back!! Special recognition of appreciation goes to Thankful Ackerman and Sam Martin!! More

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I had nothing but positive experiences with the Ed Martin Sales Staff in purchasing a new Toyota. Sales Staff in purchasing a new Toyota. More

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Worked with Neal Graham and had a great experience with Neal and the rest of team at Ed Martin Toyota. It really was car purchasing made easy. Neal and the rest of team at Ed Martin Toyota. It really was car purchasing made easy. More

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Friendly and knowledgeable service team. Good communication as well. The 3rd generation Tundra had a few recalls that I wanted to get taken care of. I was kept informed of part availabili Good communication as well. The 3rd generation Tundra had a few recalls that I wanted to get taken care of. I was kept informed of part availability and estimated time it would take to complete repairs. Also had the hard top tonneau cover installed here. I've had no issues with the vehicle after the various repairs / maintenance done so far. The service center seems to get a lot of business, so the only drawback I've noticed is that it can be busy / take a bit longer than other options, but having the better quality care of the vehicle is well worth it in my opinion. Also, the waiting area is very nice if you decide to wait. I've interacted with several staff members not listed so I'll include their names here as well: Anthony, Nick, and Collin. More

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All of my experience with Ed Martin Toyota has been very positive! Mostly with regular maintenance visits. James Beveridge is my personal service advisor! positive! Mostly with regular maintenance visits. James Beveridge is my personal service advisor! More

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Service agent: James Beveridge Highly unprofessional. Horrible attitude. Kept interrupting us and cutting us off. Rolled his eyes at us and acted as if asking for clarification for the service he suggest Horrible attitude. Kept interrupting us and cutting us off. Rolled his eyes at us and acted as if asking for clarification for the service he suggested was bothersome to him. When asked about a tire rotation he got incredible saracastic, using phrases like "I don't know, I can't control the roads." as a response. Would give zero stars if that was possible. Maybe he was having a bad day and we were at the receiving end of it, but he embarrassed us by raising his voice at us. Other employees and customers looked embarrassed are our behalf. Possibly the most condescending service agent we've ever spoken to. After all of the attitude, he gave us a coupon for the oil change itself, however ruined that amount of kindness by pinning the bad experience on us by saying "Sometimes...we all need a little bit of help." More

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