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James Birchman
James Birchman at Showcase Honda

James Birchman

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
104 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

17 yrs, 6 mos

4.8

104 Reviews

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104 Reviews of James Birchman

September 07, 2025

Dealership Rating
Employee Rating

Always a pleasure to have my car serviced at Showcase--especially because James Birchman is my Showcase 'person.' More

by Cathy Fritz
Recommend Dealer
Yes

Other Employees Tagged: James Birchman

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September 07, 2025

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Employee Rating

Always a pleasure to have my car serviced at Showcase--especially because James Birchman is my Showcase 'person.' More

by Cathy Fritz
Recommend Dealer
Yes

Other Employees Tagged: James Birchman

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September 04, 2025

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I hade a very good experience with my initial salesman Abel. He was outstanding! I also had a good experience with Mr. Scales to finalize my purchase. My experience with the service department was also ve More

by OHMYGOSH337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keionte Scales, Abel Guelay

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September 03, 2025

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I had an excellent experience! !! Everything was Fantastic!!! I would highly recommend! Also, the representative who helped me was more than helpful!!! More

by thefrenchperiod
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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August 24, 2025

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My Service Rep Robbie was very nice, thorough and communicated with me. I felt heard and felt Robbie gave me detailed information on my repair. More

by AMBER
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Cassie Allen , Robbie Schumann & bought the car from Christian; both would get 5 stars

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Aug 28, 2025

Showcase Honda responded

We are delighted to hear about your positive experience with our service team. It's wonderful to know that you felt heard throughout your visit and received the detailed information you needed regarding your repair. Your feedback about feeling well-communicated with highlights the level of care our team strives to provide every customer.

August 20, 2025

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Employee Rating

Very professional, kind, extremely helpful. For sure we suggest all our friends to choose the Honda cars, and also the showcase Honda Salon. More

by ellaborovicsne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard York, Austin Czerwinski

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August 11, 2025

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Got me in and out in around an hour on a super busy day. Great service, and the waiting room is always clean. More

by ELIERMALDONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 13, 2025

Showcase Honda responded

It's wonderful to know that we completed your visit in about an hour and that you noticed our commitment to maintaining a clean and comfortable waiting area. Your feedback about our service quality means a great deal to us, and we truly appreciate you taking the time to recognize our efforts. We look forward to serving you again at Showcase Honda.

August 10, 2025

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Employee Rating

James is the best advisor I have been around in a long time he knows his stuff he is professional and a pleasure to be around! More

by PINKSTARZ25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 13, 2025

Showcase Honda responded

It's fantastic to hear that you found your advisor so knowledgeable and professional. We're thrilled that you had such a positive interaction and that you found the service to be exceptional. Your kind words about the expertise and pleasant demeanor you experienced mean so much to us at Showcase Honda. We're delighted that we could provide you with the quality service you deserve.

August 07, 2025

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Employee Rating

I have always came to this location they are Very friendly workers and quick. Love coming to this dealership. More

by JESSIKA.MORALES4693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Kevin Proo, Cassie Allen, Devin Suzuki, Austin Czerwinski, Francisco Ostos, Sebastian Eshelman, Jonathan Wilson, Joseph Ungor

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Aug 11, 2025

Showcase Honda responded

We are overjoyed to hear about your wonderful experience with our team at Showcase Honda! It means so much to know that you consistently choose to visit us and that our staff makes you feel welcome each time. Your kind words about our friendly workers and efficient service truly brighten our day. We appreciate your loyalty and are committed to continuing to provide the excellent service that keeps you coming back. Thank you for being such a valued customer and for taking the time to share your positive experience!

August 03, 2025

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Employee Rating

I've been going to showcase Honda for many years. The service is excellent and I will continue to bring my Honda for service. More

by dkovalak88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Kevin Proo, Cassie Allen, Devin Suzuki, Austin Czerwinski, Francisco Ostos, Sebastian Eshelman, Jonathan Wilson, Joseph Ungor

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Aug 04, 2025

Showcase Honda responded

We are thrilled to hear about your many years of loyalty with Showcase Honda. It's wonderful to know that you consistently receive excellent care for your Honda and that you plan to keep coming back. Long-term customers like you are the heart of what we do, and we truly appreciate your ongoing confidence in our team's ability to keep your vehicle running smoothly.

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