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James Birchman
James Birchman at Showcase Honda

James Birchman

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
116 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

17 yrs, 8 mos

4.8

116 Reviews

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116 Reviews of James Birchman

November 26, 2025

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Employee Rating

Everyone is very nice, polite and accommodating. The work was finished on time. I like the assessment reports given on my vehicle. More

by terribishop
Recommend Dealer
Yes

Other Employees Tagged: James Birchman

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November 16, 2025

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Employee Rating

Taken care of in a timely and considerate fashion. Showcase has been great to work with. More

by Curtispollock14
Recommend Dealer
Yes

Other Employees Tagged: James Birchman

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Nov 25, 2025

Showcase Honda responded

We are grateful for your positive feedback about the timely and considerate service you received. It means so much to hear that your experience with Showcase Honda has been great and that our team took good care of you. Your trust in us is truly appreciated, and we look forward to continuing to provide you with excellent service in the future.

November 14, 2025

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Employee Rating

Love this place. Will be buying my next car here. service and attention is excellent More

by jamillah.douglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Ismael Lopez, Cassie Allen, Austin Czerwinski, Sebastian Eshelman

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Nov 24, 2025

Showcase Honda responded

Thank you for the wonderful feedback! We're thrilled you had such a positive experience with our service and attention. We look forward to helping you find your next perfect vehicle!

October 20, 2025

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Employee Rating

Always a great experience. James in the service department is a amazing. So caring and customer service oriented. More

by cindyemery
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

Showcase Honda responded

We are delighted to hear that you consistently have wonderful experiences with us at Showcase Honda. Your kind words about our service department team mean so much to us.

October 16, 2025

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Employee Rating

Great attention to detail. Good listening skills and gave me a clear explanation, Very courteous nd well mannered. More

by PETERSENJMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Green, Sebastian Eshelman

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Oct 20, 2025

Showcase Honda responded

Thank you immensely for taking the time to share your positive experience with Showcase Honda. We are pleased to hear that our team provided you with thorough care and took the time to listen carefully to your needs. It means a great deal to know that you felt our explanations were clear and helpful throughout your visit.

October 16, 2025

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Employee Rating

Very helpful and courteous . Answered all my questions. Gave me a progress report. And reviewed everything that was done . More

by PETERSENJMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Green, Cassie Allen

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Oct 20, 2025

Showcase Honda responded

We are overjoyed to hear about your positive experience with our team. Your feedback about receiving helpful and courteous service means so much to us. We're delighted that our staff took the time to thoroughly answer your questions and keep you informed with updates throughout the process.

October 11, 2025

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Employee Rating

I'm happy to be a costumer of showcase honda because the employees are professional. Than you showcase honda. More

by Ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard York, Sean Hoopes, Kevin Proo, Cassie Allen, Austin Czerwinski, Francisco Ostos, Sebastian Eshelman , Brisas and Noa auto parts

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Oct 14, 2025

Showcase Honda responded

We deeply cherish your loyalty as a customer, Ricardo. It means so much to hear that you appreciate the professionalism of our team members.

October 06, 2025

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Employee Rating

I was greeted upon arrival and in short time my car was taken in for service. In the time I was told it would take to service, my car was ready. No sooner no later. I was well served and informed. Than More

by azmagnolia
Workmanship
Service Time
Recommend Dealer
Yes
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Oct 08, 2025

Showcase Honda responded

We are absolutely thrilled to hear about your positive experience with us. It's wonderful to know that you were welcomed right away and that we were able to get your vehicle serviced promptly. We take pride in meeting our promised timeframes and keeping you well-informed throughout the process.

October 04, 2025

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Employee Rating

He was very helpful and polite. A customer service professional! Yep that’s all the words I have. More

by Djrutledge11@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Cassie Allen

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Oct 08, 2025

Showcase Honda responded

Thank you for sharing your wonderful feedback about your experience with us. We're delighted to hear that our team member provided you with such exceptional assistance and maintained a courteous approach throughout your visit.

September 14, 2025

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Employee Rating

James is the best. Always kind and honest. I won’t go to anyone else. More

by BEXLEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2025

Showcase Honda responded

We are absolutely thrilled to hear about your outstanding experience with our team member! Your loyalty and trust mean everything to us at Showcase Honda. It's wonderful to know that you've found someone who consistently provides the kind and honest service you deserve.

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