James Birchman
James Birchman at Showcase Honda

James Birchman | Page 11

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.7
145 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

18 yrs, 4 mos

4.7

145 Reviews

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145 Reviews of James Birchman

October 07, 2024

Dealership Rating
Employee Rating

I think I have been treated fair with the exception of my suspicion that the 2020 Honda I purchased had been in in an accident that wasn’t disclosed which would’ve lowered my purchase price. Yet I bought the More

by JANIERASCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen, Austin Czerwinski , Sebastian Eshelman, Daniel McCourt, Devin Suzuki, Noah Ventura

Oct 08, 2024

Showcase Honda responded

Janiera, we appreciate your thoughtful feedback! We’re glad to hear you’ve had positive experiences with our service team. Your concerns regarding the vehicle's history are important, and we’ll definitely look into them. Thank you for sharing your experience, and we’re here to assist you further.

September 30, 2024

Dealership Rating
Employee Rating

Showcase Honda has always been my go-to. Cassie has always taken good care of me and my car. I make sure to ask for her every time, although the entire staff is so great. More

by perezmariannaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clay Knight, Sean Hoopes, Amair Habhab, Cassie Allen , Daniel McCourt

Oct 02, 2024

Showcase Honda responded

Thanks for the fantastic review! We're thrilled to hear that Cassie and our team consistently provide you with excellent service. Your loyalty means the world to us, and we look forward to seeing you again soon!

August 26, 2024

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I had a great experience. The representative did an excellent job. The service was done quickly. Thank you. More

by erich.cassidy
Service Price Transparency
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Recommend Dealer
Yes

August 25, 2024

Dealership Rating
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Austin has been a really good car manager for me and takes care of me, and my vehicle. He helps me keep my car maintained and running properly and if there is a mistake or any happens, they take full re More

by RONRAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Cassie Allen, Austin Czerwinski , Sebastian Eshelman, Daniel McCourt, Francisco Ostos, Kevin Proo, Devin Suzuki, Noah Ventura

August 23, 2024

Dealership Rating
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Great service no complaints other than the wait time is a little bit long two hours More

by Jesus Javier Espinoza
Service Price Transparency
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Recommend Dealer
Yes

August 23, 2024

Dealership Rating
Employee Rating

Deneen was very helpful. I appreciate her time. James Birchman in service is fantastic! I appreciate all he has done for me. More

by TONYANDJENNIFERFLORES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deneen Smeraldo

August 22, 2024

Dealership Rating
Employee Rating

Showcase Honda provided our recent lease of our new 2025 Honda CRV Hybrid. Our experience was stressless and enjoyable from the moment we pulled up til we signed off with finance. And we got to Gong the Gon More

by AMHBJB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Gist , Ben Murphy, Ms Gonzalez in finance

August 22, 2024

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Employee Rating

Very attentive and it's always a smooth process to get work done. Area is also kept clean and tidy More

by Josie
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Cassie Allen, Austin Czerwinski , Sebastian Eshelman, Daniel McCourt, Francisco Ostos, Kevin Proo, Devin Suzuki, Noah Ventura

August 19, 2024

Dealership Rating
Employee Rating

Great customer service and not pushy sales people! Everyone is always pleasant and happy to assist/answer questions. THANK YOU! More

by rlettenor13
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

August 16, 2024

Dealership Rating
Employee Rating

I've always received great service at Showcase Honda. I've always felt the service advisors have given me an honest assessment on what service I need. I keep coming back because I trust them. More

by E.SHIRLEY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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