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James Birchman
James Birchman at Showcase Honda

James Birchman | Page 10

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

Contact Me
4.7
145 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

18 yrs, 4 mos

4.7

145 Reviews

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145 Reviews of James Birchman

November 16, 2024

Dealership Rating
Employee Rating

Coffee station in waiting room kind of messy And restroom smell sometimes James is great very appreciated More

by PAEW
Recommend Dealer
Yes
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Nov 18, 2024

Showcase Honda responded

Thanks for your feedback! We're glad to hear you appreciate James and will address the coffee station and restroom concerns. Your input helps us improve the experience for everyone. We hope to make your next visit even better!

November 13, 2024

Dealership Rating
Employee Rating

Great Service and work was completed as promised and on time! Will definitely return for any service or vehicle purchase. More

by JR_ROJAS1471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Jerry Green , Daniel McCourt, Devin Suzuki, Noah Ventura

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Nov 14, 2024

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with us. Our team works hard to deliver on promises, and we can't wait to assist you again in the future!

November 12, 2024

Dealership Rating
Employee Rating

James was empathetic, professional, and very respectful. I will gladly work with him again. He also gave great advice. I rate him Excellent by far!! More

by khoyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez, Clay Knight, Roscoe Gist, Amair Habhab, Jerry Green, Lindsay Voss

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Nov 14, 2024

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with James. His dedication to providing excellent service really shines, and we look forward to working with you again in the future!

November 07, 2024

Dealership Rating
Employee Rating

Had a tire blow out Wednesday morning and had no time to make an appointment. When I pulled up to showcase Honda I had my previous advisor James came up to me and although I didn't have an appointment he ma More

by davidsergiolopez9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2024

Showcase Honda responded

Thanks for the awesome review, David! We're thrilled to hear that James provided you with such excellent service and support during your visit. Our team always strives to go above and beyond for our customers, and it's great to see that reflected in your experience. Safe travels!

October 30, 2024

Dealership Rating
Employee Rating

Love this dealership. Always courteous and they explain thoroughly whatever I need done. Highly recommend ! More

by PETERSENJMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2024

Showcase Honda responded

Thank you so much for your kind words! We’re thrilled to hear that you love our dealership and appreciate the courteous service you receive. It’s our goal to ensure that every customer feels informed and well taken care of, and we're glad we could deliver that for you. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future!

October 26, 2024

Dealership Rating
Employee Rating

James is always pleasant and very helpful. He called me after the service to see how my car was running More

by JANOTRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2024

Showcase Honda responded

Thank you for your fantastic review! We're thrilled to hear that James made your experience positive and followed up to ensure everything was running smoothly. Our team is dedicated to providing great service, and your feedback really motivates us!

October 23, 2024

Dealership Rating
Employee Rating

Great service always have the work done quickly never have a problem scheduling an appointment More

by VICBEAU99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Cassie Allen, Austin Czerwinski , Sebastian Eshelman, Daniel McCourt, Francisco Ostos, Kevin Proo, Devin Suzuki, Noah Ventura

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Oct 24, 2024

Showcase Honda responded

Thanks for the awesome feedback! We're thrilled to hear you're happy with our quick service and scheduling. Your satisfaction is our top priority, and we look forward to continuing to serve you!

October 16, 2024

Dealership Rating
Employee Rating

My service advisor was really great and helped me with anything that I needed for my car More

by Isa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez, Clay Knight, Roscoe Gist, Amair Habhab, Jerry Green, Lindsay Voss, Cassie Allen, Austin Czerwinski

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Oct 21, 2024

Showcase Honda responded

Thank you, Isa! We're thrilled to hear that your service advisor provided excellent support. Our team is dedicated to ensuring a smooth experience for all our customers. We appreciate your feedback and look forward to assisting you again in the future!

October 15, 2024

Dealership Rating
Employee Rating

Professional appearance and demeanor, knowledgeable, concise, focused, articulate, concern about issues with vehicle and myself More

by daiseysunshine
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Richard York, Jerry Green, Cassie Allen

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Oct 15, 2024

Showcase Honda responded

Daisey, thank you for your fantastic review! We're thrilled to hear you appreciated our professionalism and knowledge. Your feedback motivates us to continue delivering excellent service. Looking forward to assisting you again!

October 09, 2024

Dealership Rating
Employee Rating

Love this dealership friendly and very helpful folks! This was our 3rd vehicle we've purchased and we will not hesitate to come back. More

by Randy EDDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Gist , Santos Mendoza, Alejandro Vergara, Trey Sutherland 5 stars

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Oct 11, 2024

Showcase Honda responded

Randy, we’re thrilled to hear you had a great experience with us! Thank you for your loyalty and kind words. We look forward to helping you find your next vehicle whenever you're ready!

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