James Birchman | Page 7

He’s amazing he knows how to treat people he helped me out with a payment plan on my maintenance out with a payment plan on my maintenance More

by Taniaalicea0342 Verified Customer Verified Customer

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First thing, I brought my car in to have them look into my air compressor that right Honda said I need replaced and paid right Honda the $100 to look at it. I brought it to showcase in order to get it unde my air compressor that right Honda said I need replaced and paid right Honda the $100 to look at it. I brought it to showcase in order to get it under warranty, believing it would be replaced. Instead, they say there was nothing wrong with it and attempted to charge me the $100 again. I refused to pay the $100 again and they came up with a convenient “service” about needing my brake fluid changed. Keep in mind I was at or around the 60k mile service for my car that would include brake fluid replacement, among other things. I did not know this at the time and they swindled me out of $100 and did nothing to replace my air compressor under warranty. Shady, greedy dealership. Oh and I lease my car for 3 years paying around 12k on a ~ 21k purchase. After the three years I went in to finance it and they tacked on enough be fees to bring the total back up to ~21k. -10/10 DO NOT DO BUSINESS HERE. Trash morals of the greedy preying on anyone they can. More

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Very unhelpful and wouldn't honor the MPP warranty without me paying an outrageous amount. I had to get another car and repo the piece of crap 2021 Kia Soul Showcase sold me. THE SECOND USED PIECE OF without me paying an outrageous amount. I had to get another car and repo the piece of crap 2021 Kia Soul Showcase sold me. THE SECOND USED PIECE OF CRAP THEY SOLD ME. Thanks for further ruining my credit, jerks! More

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I always have a great experience at Showcase. The service department is very communicative and thorough. The service department is very communicative and thorough. More

by TRAVERSO76 Verified Customer Verified Customer

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Just threw me in a car and that was it; only cared about the sale the sale More

by EDDARDEN50 Verified Customer Verified Customer

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My service associate was the greatest and he is a definite asset to the car dealership definite asset to the car dealership More

by VINNYBILLISI Verified Customer Verified Customer

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James Birchman was very kind, professional and very knowledgeable. The dealership offered very great service. knowledgeable. The dealership offered very great service. More

by cbless008 Verified Customer Verified Customer

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James is AMAZING! I came to this location for a warranty issue. James insured I was well taken care of by keeping me updated on the process. He is so friendly and dep I came to this location for a warranty issue. James insured I was well taken care of by keeping me updated on the process. He is so friendly and dependable, you are really lucky to have such an awesome employee! More

by BJONES.4 Verified Customer Verified Customer

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I was quite pleased with Cassie. Good communication and kept things on schedule. I appreciate a woman in a traditionally male dominated field. I especially enjoyed Alejandro Verga Good communication and kept things on schedule. I appreciate a woman in a traditionally male dominated field. I especially enjoyed Alejandro Vergara, the salesman I worked with. He listened to me and there was never any pressure! He was infinitely patient and always responded in a timely manner to my questions. He has even checked in with me since the sale. And also Fernando (or Francisco) my apologies as I never saw his name, but the gentleman who helped me with the financing on the Saturday I came in to purchase the car. He was very pleasant to work with. I was delighted that Alejandro brought my car to my home when it was ready! What a wonderful service! I'm very pleased with the new car. I feel it is just what I needed. I am happy to do business with Showcase Honda. More

by mmmcboop Verified Customer Verified Customer

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Best advisor hands down, fast and efficient great communication at all times. WILL COME BACK FOR SURE !!! communication at all times. WILL COME BACK FOR SURE !!! More

by Noah garcia Verified Customer Verified Customer

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