Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

James Birchman

Overview Reviews (133) Inventory (412)

Contact Me

View All Employees

< View All Employees

James Birchman

James Birchman | Page 8

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

Contact Me

4.8

133 Reviews

Overview Reviews (133) Inventory (412)

Dealership Experience

4 yrs, 5 mos

Industry Experience

18 yrs, 2 mos

4.8

133 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact James Birchman

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

133 Reviews of James Birchman

December 22, 2024

Dealership Rating

Employee Rating

Showcase is the best car dealer for service and for your new car purchase needs new car purchase needs More

by Kayla

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Richard York, Sean Hoopes, Cassie Allen, Devin Suzuki, Austin Czerwinski , Sebastian Eshelman, Daniel McCourt, Francisco Ostos, Kevin Proo

Report | Print

Dec 23, 2024 -

Showcase Honda responded

Kayla, thank you for your fantastic review! We're thrilled to hear that you had a great experience with us for both service and your new car purchase. Your support means a lot, and we look forward to serving you again in the future!

December 21, 2024

Dealership Rating

Employee Rating

Service department personnel are polite and give you reasonable time frame get the work completed reasonable time frame get the work completed More

by DHOLLIS6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Dec 23, 2024 -

Showcase Honda responded

Thanks! We're thrilled to hear that our service team provided you with a positive experience. We strive to maintain clear communication and efficiency. Your kind words motivate us to keep up the great work!

December 15, 2024

Dealership Rating

Employee Rating

This dealership Is by far the very best I have ever dealt with ! There straightforward and honest and caring ! James Buchanan is one xxxx if a service advisor. They have a General Manager who I met nam dealt with ! There straightforward and honest and caring ! James Buchanan is one xxxx if a service advisor. They have a General Manager who I met named Jerry Green is the true definition of a leader. He took the time to make sure that I got the proper care for my car and made sure that my questions were answered and most of all did it with a smile. More

by lenwechsler

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jerry Green

Report | Print

Dec 16, 2024 -

Showcase Honda responded

Thank you, Len! We’re thrilled to hear about your positive experience with James and Jerry. Our team is dedicated to providing straightforward and caring service, and it’s great to know we met your expectations. We appreciate your kind words and look forward to seeing you again!

December 14, 2024

Dealership Rating

Employee Rating

Exellent customer service, not too much waiting. Very flexible and friendly guys, colllete info. Ready for next appointment Very flexible and friendly guys, colllete info. Ready for next appointment More

by CHRISMENDEZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Dec 16, 2024 -

Showcase Honda responded

Thanks! We're thrilled to hear you had such a positive experience. Our team always strives to provide excellent service and minimize wait times. We look forward to seeing you at your next appointment!

December 10, 2024

Dealership Rating

Employee Rating

Bought the car but haven't had the best of luck. I've had the battery replaced each october since I bought the vehicle. My car was hot in the rear while it was getting serviced. I don't think any I've had the battery replaced each october since I bought the vehicle. My car was hot in the rear while it was getting serviced. I don't think anything would of been said if I didn't see it and go out there. This was prior to working with James More

by mima7676

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Dec 11, 2024 -

Showcase Honda responded

Thank you for sharing your experience. We're sorry to hear about the issues you've faced with your vehicle. Your feedback is valuable, and we will address your concerns to ensure better service moving forward. We're glad you had a positive experience with James and appreciate your support.

December 04, 2024

Dealership Rating

Employee Rating

Jason was extremely professional, he was also very helpful and kept communication with me throughout the process. Excellent work Jason! helpful and kept communication with me throughout the process. Excellent work Jason! More

by devinrw18

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Dec 05, 2024 -

Showcase Honda responded

Thanks for the fantastic review, Devin! We’re thrilled to hear about your positive experience with Jason. His professionalism and communication are what we strive for. We appreciate your support and look forward to serving you again!

November 30, 2024

Dealership Rating

Employee Rating

Didn't appreciate the 3% fee for using a credit card to pay the bill pay the bill More

by tmohny

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luis Hernandez, Clay Knight, Roscoe Gist, Amair Habhab, Jerry Green, Lindsay Voss

Report | Print

Dec 02, 2024 -

Showcase Honda responded

We understand that fees can be frustrating. We aim to keep our services competitive while maintaining quality. Your input is valuable, and we’ll continue to work on improving our payment options. We appreciate your support and hope to see you again soon!

November 20, 2024

Dealership Rating

Employee Rating

It was quick and easy. James kept me updated. I was happy with the service. James kept me updated. I was happy with the service. More

by Mars

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 21, 2024 -

Showcase Honda responded

Thanks for the awesome feedback! We're thrilled to hear that you had a quick and easy experience, and that James kept you informed throughout. Your satisfaction is our top priority!

November 16, 2024

Dealership Rating

Employee Rating

Coffee station in waiting room kind of messy And restroom smell sometimes James is great very appreciated restroom smell sometimes James is great very appreciated More

by PAEW

Verified Customer

Recommend Dealer

Yes

Report | Print

Nov 18, 2024 -

Showcase Honda responded

Thanks for your feedback! We're glad to hear you appreciate James and will address the coffee station and restroom concerns. Your input helps us improve the experience for everyone. We hope to make your next visit even better!

November 13, 2024

Dealership Rating

Employee Rating

Great Service and work was completed as promised and on time! Will definitely return for any service or vehicle purchase. time! Will definitely return for any service or vehicle purchase. More

by JR_ROJAS1471

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Hoopes, Jerry Green, Devin Suzuki , Daniel McCourt, Noah Ventura

Report | Print

Nov 14, 2024 -

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with us. Our team works hard to deliver on promises, and we can't wait to assist you again in the future!

Dealership Inventory (412 Vehicles)

2026 Honda Odyssey | new

$43,086

2026 Honda Odyssey

new

Solar Silver exterior

Automatic

Front-wheel Drive

$43,086

View Vehicle Details

View Details

2026 Honda Pilot | new

$51,957

2026 Honda Pilot

new

Crystal Black Pearl exterior

Automatic

All-wheel Drive

$51,957

View Vehicle Details

View Details

2024 Honda Accord | used

$25,500

2024 Honda Accord

used

Radiant Red exterior

CVT

Front-wheel Drive

$25,500

View Vehicle Details

View Details

2022 Toyota Camry | used

$26,600

2022 Toyota Camry

used

Celestial Silver Metallic exterior

Automatic

Front-wheel Drive

$26,600

View Vehicle Details

View Details

2022 Honda Pilot | used

$27,998

2022 Honda Pilot

used

Crystal Black Pearl exterior

Automatic

All-wheel Drive

$27,998

View Vehicle Details

View Details

2026 Honda Civic | new

$25,090

2026 Honda Civic

new

Meteorite Gray exterior

CVT

Front-wheel Drive

$25,090

View Vehicle Details

View Details

View All Inventory