Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
James Birchman
James Birchman at Showcase Honda

James Birchman | Page 9

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

Contact Me
4.7
140 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

18 yrs, 2 mos

4.7

140 Reviews

Write a Review

140 Reviews of James Birchman

December 14, 2024

Dealership Rating
Employee Rating

Exellent customer service, not too much waiting. Very flexible and friendly guys, colllete info. Ready for next appointment More

by CHRISMENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 16, 2024

Showcase Honda responded

Thanks! We're thrilled to hear you had such a positive experience. Our team always strives to provide excellent service and minimize wait times. We look forward to seeing you at your next appointment!

December 10, 2024

Dealership Rating
Employee Rating

Bought the car but haven't had the best of luck. I've had the battery replaced each october since I bought the vehicle. My car was hot in the rear while it was getting serviced. I don't think any More

by mima7676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 11, 2024

Showcase Honda responded

Thank you for sharing your experience. We're sorry to hear about the issues you've faced with your vehicle. Your feedback is valuable, and we will address your concerns to ensure better service moving forward. We're glad you had a positive experience with James and appreciate your support.

December 04, 2024

Dealership Rating
Employee Rating

Jason was extremely professional, he was also very helpful and kept communication with me throughout the process. Excellent work Jason! More

by devinrw18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 05, 2024

Showcase Honda responded

Thanks for the fantastic review, Devin! We’re thrilled to hear about your positive experience with Jason. His professionalism and communication are what we strive for. We appreciate your support and look forward to serving you again!

November 30, 2024

Dealership Rating
Employee Rating

Didn't appreciate the 3% fee for using a credit card to pay the bill More

by tmohny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez, Clay Knight, Roscoe Gist, Amair Habhab, Jerry Green, Lindsay Voss

Report | Print
Dec 02, 2024

Showcase Honda responded

We understand that fees can be frustrating. We aim to keep our services competitive while maintaining quality. Your input is valuable, and we’ll continue to work on improving our payment options. We appreciate your support and hope to see you again soon!

November 20, 2024

Dealership Rating
Employee Rating

It was quick and easy. James kept me updated. I was happy with the service. More

by Mars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 21, 2024

Showcase Honda responded

Thanks for the awesome feedback! We're thrilled to hear that you had a quick and easy experience, and that James kept you informed throughout. Your satisfaction is our top priority!

November 16, 2024

Dealership Rating
Employee Rating

Coffee station in waiting room kind of messy And restroom smell sometimes James is great very appreciated More

by PAEW
Recommend Dealer
Yes
Report | Print
Nov 18, 2024

Showcase Honda responded

Thanks for your feedback! We're glad to hear you appreciate James and will address the coffee station and restroom concerns. Your input helps us improve the experience for everyone. We hope to make your next visit even better!

November 13, 2024

Dealership Rating
Employee Rating

Great Service and work was completed as promised and on time! Will definitely return for any service or vehicle purchase. More

by JR_ROJAS1471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Jerry Green, Devin Suzuki , Daniel McCourt, Noah Ventura

Report | Print
Nov 14, 2024

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with us. Our team works hard to deliver on promises, and we can't wait to assist you again in the future!

November 12, 2024

Dealership Rating
Employee Rating

James was empathetic, professional, and very respectful. I will gladly work with him again. He also gave great advice. I rate him Excellent by far!! More

by khoyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez, Clay Knight, Roscoe Gist, Amair Habhab, Jerry Green, Lindsay Voss

Report | Print
Nov 14, 2024

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with James. His dedication to providing excellent service really shines, and we look forward to working with you again in the future!

November 07, 2024

Dealership Rating
Employee Rating

Had a tire blow out Wednesday morning and had no time to make an appointment. When I pulled up to showcase Honda I had my previous advisor James came up to me and although I didn't have an appointment he ma More

by davidsergiolopez9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 08, 2024

Showcase Honda responded

Thanks for the awesome review, David! We're thrilled to hear that James provided you with such excellent service and support during your visit. Our team always strives to go above and beyond for our customers, and it's great to see that reflected in your experience. Safe travels!

October 30, 2024

Dealership Rating
Employee Rating

Love this dealership. Always courteous and they explain thoroughly whatever I need done. Highly recommend ! More

by PETERSENJMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 01, 2024

Showcase Honda responded

Thank you so much for your kind words! We’re thrilled to hear that you love our dealership and appreciate the courteous service you receive. It’s our goal to ensure that every customer feels informed and well taken care of, and we're glad we could deliver that for you. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future!

1
...
8
9
10
...
14

Dealership Inventory (416 Vehicles)

new 2026 Honda Odyssey car, priced at $50,147
2026 Honda Odyssey
new
Smoke Blue Pearl exterior
Automatic
Front-wheel Drive
$50,147
View Details
used 2022 Toyota Camry car, priced at $25,500
2022 Toyota Camry
used
Celestial Silver Metallic exterior
Automatic
Front-wheel Drive
$25,500
View Details
used 2022 Honda CR-V Hybrid car, priced at $26,600
2022 Honda CR-V Hybrid
used
Platinum White Pearl exterior
CVT
All-wheel Drive
$26,600
View Details
new 2026 Honda Accord Hybrid car, priced at $35,613
2026 Honda Accord Hybrid
new
Still Night Pearl exterior
CVT
Front-wheel Drive
$35,613
View Details
new 2027 Honda HR-V car, priced at $30,760
2027 Honda HR-V
new
Crystal Black Pearl exterior
CVT
Front-wheel Drive
$30,760
View Details
new 2026 Honda Accord Hybrid car, priced at $35,613
2026 Honda Accord Hybrid
new
Urban Gray Pearl exterior
CVT
Front-wheel Drive
$35,613
View Details
View All Inventory