James Castello | Page 4

Great Customer Service and Excellent Experience! From start to finish, my experience with Ray Catena of Union was phenomenal! I recently leased a Mercedes-Benz CLA250 through this dealership and coul From start to finish, my experience with Ray Catena of Union was phenomenal! I recently leased a Mercedes-Benz CLA250 through this dealership and could not have been happier with my choice and decision! The entire team; from reception, to the sales representatives, to management, and to the car tutorial specialists, was great! The dealership made any paperwork a breeze, and negotiating a deal with this dealership was very friendly, quick, and effective. The car walk-through was very effective as well; Nick and Chris (the specialists for the car tutorial) explained the ins and outs of the car efficiently and had great knowledge on any question I asked, before leaving the dealership. The dealership is great with customer service and I highly recommend Ray Catena of Union for any prospective buyer looking to finance or lease a Mercedes-Benz! More

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Richard Kazdan helped us every step of the way! Buying our new Mercedes C Class was so made easy and Rich really helped us decide on the car. We had leased Audis in the past but he encouraged us t Buying our new Mercedes C Class was so made easy and Rich really helped us decide on the car. We had leased Audis in the past but he encouraged us take the car out on the road and we fell in love with the way the new C-300 handled. Thanks to Rich we will be back in 3 years! Steve and Jackie Samich More

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Excellent buying experience with Victor I bought my C300 from Victor. He was excellent, knowledgeable sales person. My transaction was very smooth.I was able to get best value for my trade. I bought my C300 from Victor. He was excellent, knowledgeable sales person. My transaction was very smooth.I was able to get best value for my trade. These people are great with customer service. I would definitely recommend this dealership And you should buy from Victor. More

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Absolutely wonderful experience I leased a 2014 CLA250C from Ray Catena in Union in November 2014. I worked primarily with Brett Gardner. Working with Brett made all the differenc I leased a 2014 CLA250C from Ray Catena in Union in November 2014. I worked primarily with Brett Gardner. Working with Brett made all the difference. Out of the four other salespeople I visited or spoke with at other Mercedes dealerships, Brett was, by far, the most professional and knowledgeable. A large part of why I leased my Mercedes here was because of the high-level treatment I received from Brett. I had such a great experience. Brett was supportive throughout the entire leasing process from my initial visit to closing paperwork. He was always willing to answer my questions on the phone and via email, even answering one of my calls after his workday was over. He was also patient with my time frame to complete the purchase, making the decision so easy for me. Not once was I pressured into any purchase. Brett also gave me the confidence of dealing with an ethical salesperson. He explained all my leasing options, car functions, payment terms, and follow-up service schedules. I never got the impression that he was trying to misrepresent or omit any information - he was transparent with the numbers and options, which gave me peace of mind as a consumer. I have recommended him to everyone who compliments me on my new Mercedes. Brett deserves a raise. I am so relieved to have completed my car transaction with someone like him. I most certainly recommend Brett and the team at Ray Catena in Union! More

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