James Chou
James Chou at Ferrari of San Francisco

James Chou | Page 11

Ferrari Sales Manager

Ferrari of San Francisco

595 Redwood Hwy
Mill Valley, CA 94941

Contact Me
5.0
336 Reviews

James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.

Dealership Experience

15 yrs, 8 mos

Industry Experience

35 yrs, 5 mos

Languages Spoken

English English

Mandarin Mandarin

5.0

336 Reviews

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336 Reviews of James Chou

July 27, 2021

Dealership Rating
Employee Rating

Jeff, James & Mark are the best!! I would never buy my Ferrari from anyone else besides this amazing team of professionals and you shouldn't either. Let them make your Ferrari dreams come true for you! More

by herb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley , Mark Paddack

Jul 27, 2021

Ferrari of San Francisco responded

Herb, thank you for sharing your experience with Jeff, James, and Mark. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week!

July 25, 2021

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Employee Rating

Great people that know the cars, it is always a pleasure and fun to work with everyone at the dealership. They are all very professional and i look forward to buying more cars in the future. I just ordere More

by Harry
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Emmanuel Turin , Mark Paddack, Nick

Jul 26, 2021

Ferrari of San Francisco responded

Harry, thank you for sharing your experience with our team at Ferrari of San Francisco. We appreciate your business and recommendation here on DealerRater. Please let us know anytime that we may be of further service to you. Make it a great week!

July 24, 2021

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We have purchased at least 9 cars from Ferrari of SF. The process is always fair and no pressure. Recommended friends and family to Ferrari of SF and everyone feel the same way. Jeff and Tom both all More

by The last scuderia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley , Tom McAfee, Mark Paddack

Jul 25, 2021

Ferrari of San Francisco responded

Wow, thank you so very much for sharing your experience with Jeff, Tom, and our team at Ferrari of San Francisco. We appreciate you! Make it a great week and please let us know anytime that we may be of further service to you.

July 20, 2021

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Employee Rating

Looking forward to additional Ferrari purchases from my favorite dealership and best car manufacturer in the world! Very happy! Thank you so much Ferrari of San Francisco! More

by CD
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Emmanuel Turin , Tom McAfee

Jul 21, 2021

Ferrari of San Francisco responded

Congratulations on your new Ferrari and thank you for sharing your experience with our team at Ferrari of San Francisco. We appreciate you! Make it a great weel and please let us know anytime that we may be of further service to you.

July 19, 2021

Dealership Rating
Employee Rating

Jeff, is more of an advisor. I have purchased three Ferrari's with Jeff's help. He is a true professional and I will continue to work with Jeff in the future. He is extremely knowledgeable about all o More

by mcgovern
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Emmanuel Turin , Tom McAfee

Jul 19, 2021

Ferrari of San Francisco responded

Thank you for sharing your experience with Jeff Harley and our team at Ferrari of San Francisco. We sincerely appreciate your business over the years and recommendation here on DealerRater. Make it a great week!

July 18, 2021

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Employee Rating

Jeff made delivery easy and pleasant as always! Running down details, making sure things are as easy and comfortable as possible, in a word, customer first! More

by rk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Emmanuel Turin

Jul 19, 2021

Ferrari of San Francisco responded

Congratulations on your new Ferrari! Thank you for sharing your experience with James, Jeff, and Emmanuel, at Ferrari of San Francisco. We appreciate you! Have a wonderful week and enjoy you new Ferrari... we know that you will!

May 17, 2021

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Employee Rating

Gregg and James were very professional, they went out of way to explain all of my purchase options and other questions, very detailed and truthful. I am a repeat customer, bought my first car there back in More

by jacky
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley , Peter Chiappone, Gregg Jacobs, Tom McAfee, Ashraf Tawadros

May 17, 2021

Ferrari of San Francisco responded

Congratulations on your new Ferrari and thank you for placing your trust and business with us over the years. We appreciate you. Please let Gregg, James, and the rest of our team at Ferrari of San Francisco know anytime that we may be of further service to you. Make it a great week!

April 20, 2021

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Employee Rating

Great first experience with Ferrari of San Francisco. They were extremely friendly and professional throughout the purchase process and beyond. A real pleasure to purchase a car from them. More

by Chris
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Gregg Jacobs

Apr 20, 2021

Ferrari of San Francisco responded

Chris, congratulations on your new Ferrari! Thank you for sharing your experience with Gregg and James at Ferrari of San Francisco. We appreciate your business and recommendation. Make it a great week!

April 13, 2021

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Best experience ever. This is my sixth Ferrari. James, Best experience ever. This is my sixth Ferrari. James, Gregg and Matt went all out to make this an awesome purchase event. Will be back. More

by chrigel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Jacobs, Tom McAfee, Matt Quinn, Bradd Troedel

Apr 13, 2021

Ferrari of San Francisco responded

Congratulations on your new (and 6th) Ferrari! Thank you sharing your experience with James, Gregg, Matt, and our the rest of our team at Ferrari of San Francisco. We appreciate you. Make it a great week!

March 22, 2021

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Great experience! Ferrari of San Francisco's James Chou and Gregg Jacobs were terrific to work with. They were attentive, knowledgeable about their cars, fast with responses and updates, and the overall cu More

by williamkliu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Jacobs

Mar 22, 2021

Ferrari of San Francisco responded

William, first off, congratulations on your new Ferrari. Thank you for sharing your experience with James and Gregg at Ferrari of San Francisco. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week!

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