James Chou | Page 10
Ferrari Sales Manager
Ferrari of San Francisco
595 Redwood Hwy
Mill Valley, CA 94941
James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.
Read moreDealership Experience
15 yrs, 8 mos
Industry Experience
35 yrs, 5 mos
Languages Spoken
English
Mandarin
336 Reviews
Write a Review336 Reviews of James Chou
November 29, 2021
I live in NH and was in search of a 458 Spyder. Saw one advertised and did everything remote. Must have had 200 pictures. Was compelling enough to get on plane and test drive the car. Exceeded expectati advertised and did everything remote. Must have had 200 pictures. Was compelling enough to get on plane and test drive the car. Exceeded expectations. Peter Chiaponne was excellent. Knowledgeable and not pushy. Great experience.. More
Other Employees Tagged: Peter Chiappone
November 26, 2021
I recently bought a used Roma and Peter Chiappone was a pleasure to deal with. Would recommend him to anyone looking to buy a new or used Ferrari. pleasure to deal with. Would recommend him to anyone looking to buy a new or used Ferrari. More
Other Employees Tagged: Peter Chiappone
November 23, 2021
Ash was a pleasure to build a relationship with. He was always available for me. Honest and knowledgeable. The whole process was smooth and delivered exactly what they promised. Thank you Ash and SF Ferra always available for me. Honest and knowledgeable. The whole process was smooth and delivered exactly what they promised. Thank you Ash and SF Ferrari to deliver me the car of my dreams. I will always recommend my friends and family to you. I look forward to our long relationship. More
Other Employees Tagged: Jeff Harley, Emmanuel Turin, Lee Perkins , Peter Chiappone, Tom McAfee, Ashraf Tawadros
October 29, 2021
Ashraf has been very helpful to me and understanding of my many requests and questions as this was my first purchase of a Ferrari. Response time was always very prompt when I needed to discuss anything. my many requests and questions as this was my first purchase of a Ferrari. Response time was always very prompt when I needed to discuss anything. Everything was as advertised. At times James Chou also assisted with some questions and other topics I presented, and he was very helpful as well. Additionally Matt Quinn from service was quick to respond when I had found a small cosmetic plate inside the engine compartment that had rattled loose during shipment to make sure what i needed to do to re-install easily and properly etc. I would recommend this dealership to any of my closet friends. It also helps that they provided me with the most beautiful car in the world! More
Other Employees Tagged: Matt Quinn, Ashraf Tawadros
October 19, 2021
Terrific dealership. Very attentive. This was my second purchase with Ferrari of San Francisco. They worked with me to find the best option selling my Portofino and getting into a Roma. Ashraf is a pleasur purchase with Ferrari of San Francisco. They worked with me to find the best option selling my Portofino and getting into a Roma. Ashraf is a pleasure to work with and very attentive. He has great follow through, and I will continue to buy from him directly. More
Other Employees Tagged: Tom McAfee, Ashraf Tawadros
September 20, 2021
The staff is extremely knowledgeable and took the time to ensure my experience was top notch. There is no doubt in my mind that customer service is a top priority for the management and staff. ensure my experience was top notch. There is no doubt in my mind that customer service is a top priority for the management and staff. More
Other Employees Tagged: Peter Chiappone
September 03, 2021
I dropped by Ferrari of San Francisco in 2019 without an appointment since we were in the area just to get an idea of the logistics involved with owning an exotic car. We ran into Jeff Harley who gladly hel appointment since we were in the area just to get an idea of the logistics involved with owning an exotic car. We ran into Jeff Harley who gladly helped us out and spent hours walking us through the car and the financing options. He was patient through the entire process and very cooperate with our requests. He gave us honest advice and I’d highly recommend him to anyone who’s looking at a Ferrari. The rest of the team was great too including James Chou who quickly handled all the heavy paperwork involved to hand over the car. More
Other Employees Tagged: Jeff Harley
August 31, 2021
Best purchasing experience in 20 years of car buying. Excellent customer service, it was such a pleasure working with Peter and James. Their expertise and knowledge made the whole process from buying. Excellent customer service, it was such a pleasure working with Peter and James. Their expertise and knowledge made the whole process from placing an order to picking up the vehicle very smooth, easy and enjoyable. We highly recommend Ferrari of San Francisco. More
Other Employees Tagged: Jeff Harley, Emmanuel Turin , Peter Chiappone, Matt Quinn, Bradd Troedel
August 18, 2021
I am very pleased with my experience at Ferrari of San Francisco. I recently purchased a Ferrari Roma. It is the second car I purchased from Ferrari San Francisco. Ive owned 10 Ferrari's. Mostly vintage c Francisco. I recently purchased a Ferrari Roma. It is the second car I purchased from Ferrari San Francisco. Ive owned 10 Ferrari's. Mostly vintage cars. 250LM, 375MM 250MM and a 166MM to name a few. I am a Ferrari collector and have won Cavallino and Pebble Beach with my cars. So I am experienced with purchasing Ferrari's. My experience with Ash Tawadros as my point sales man at Ferrari San Francisco was excellent. He made you feel as if you were the only person of his attention. Alway responsive and caring. Technically answered questions well and went out of his way to support. Including a lint free towel to clean the screen with I picked up the car. James Chow was just as supportive and patiently dealt with all my questions and considerations with specifying out the cars options. His advice was very good. Customers like myself can be very focused and detailed. To the point of being a little difficult with moving around thoughts about purchase and options. James was always really helpful and pleasant. Always responding by email or unscheduled drop in meeting. James has a difficult job and does it very good. Never a hint of losing pacients. Ferrari Of San Francisco is fortunate to have Jame's and Ash. More
Other Employees Tagged: Ashraf Tawadros

