James Chou
James Chou at Ferrari of San Francisco

James Chou | Page 4

Ferrari Sales Manager

Ferrari of San Francisco

595 Redwood Hwy
Mill Valley, CA 94941

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5.0
335 Reviews

James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.

Dealership Experience

15 yrs, 7 mos

Industry Experience

35 yrs, 4 mos

Languages Spoken

English English

Mandarin Mandarin

5.0

335 Reviews

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335 Reviews of James Chou

July 27, 2023

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Employee Rating

This dealership is outstanding! !! I have completed 5 transactions within the past 5 years and I am very pleased with each and every one. Jeff Harley has been my main contact as i More

by Scottf12
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley , Mark Paddack

Jul 28, 2023

Ferrari of San Francisco responded

Scott, we're delighted to hear you've had such positive experiences with us at Ferrari of San Francisco! It's wonderful that Jeff's expertise and customer service have earned your confidence. We appreciate your continued support and look forward to assisting you again down the road!

July 25, 2023

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It's always a pleasure to purchase from Jeff Harley at Ferrari of San Francisco More

by llau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Emmanuel Turin , Julie McLisky, Mark Paddack

Jul 26, 2023

Ferrari of San Francisco responded

We are glad to hear that Jeff has provided excellent support during your purchasing process. Thank you for bringing your loyal business to Ferrari of San Francisco!

June 26, 2023

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Ash, James, and Mark always make the process incredibly easy for us. They answer any questions we have and always keep us up to date on the status of our cars. We look forward to working with them in the f More

by mmatt.98
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mark Paddack, Ashraf Tawadros

Jun 26, 2023

Ferrari of San Francisco responded

Thank you for the review! We appreciate the kind feedback about Ash, James, Mark, and the team and hope to see you again at Ferrari of San Francisco. Safe travels!

June 25, 2023

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Peter Chiappone and James Chou made it the best Ferrari sales experience I have ever had, and I’ve had a few. The professionalism, communication and transparency were second to none!! Thanks gents for a g More

by Timjen88
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone

Jun 26, 2023

Ferrari of San Francisco responded

Thank you for the review! We are so glad to hear that Peter and James delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Ferrari of San Francisco!

June 20, 2023

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The whole team from Gm to service exceeds my expectations every time. Peter always successfully places my needs with the right ferrari and James and Mark make the paperwork process seamless. Multiple cars ov More

by JBurkett
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Turin, Lee Perkins , Peter Chiappone, Tom McAfee, Julie McLisky, Mark Paddack

Jun 21, 2023

Ferrari of San Francisco responded

Thank you so much for sharing your feedback with us! We're elated to hear that our team at Ferrari of San Francisco consistently exceeds your expectations and ensures your car-buying experiences go smoothly. Peter, James, and Mark will appreciate your high praise and we all look forward to working with you for years to come. Take care!

June 09, 2023

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They have been great to work with throughout the order and delivery! I will definitely buy from you again. More

by Bruce42
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee, Ashraf Tawadros

Jun 12, 2023

Ferrari of San Francisco responded

We're so glad to hear you had a great experience with us at Ferrari of San Francisco! It's our pleasure helping customers find their dream car, and we appreciate your business. Cheers to the road ahead!

June 09, 2023

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Very happy with dealership and sales staff. Looking forward for next opportunities and upcoming events More

by robert.manashi
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mark Paddack, Ashraf Tawadros

Jun 09, 2023

Ferrari of San Francisco responded

We're thrilled you had a great experience with our dealership and sales staff, Robert! Thank you for your kind review of Ferrari of San Francisco. We can't wait to see you at our upcoming events and help you find your next dream car!

June 02, 2023

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Great experience and communication was concise, even through a few challenges encountered throughout the deal. All questions were answered and I felt comfortable buying a car, sight unseen, from 2500 mi More

by Mzar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee, Ashraf Tawadros

Jun 05, 2023

Ferrari of San Francisco responded

We're thrilled to hear that you had a great experience at Ferrari of San Francisco! Our team is dedicated to clear and concise communication at every step of the buying process, and it means so much that you felt comfortable from 2,500 miles away. Thanks for sharing and enjoy the new ride!

April 27, 2023

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Our whole experience with Ferrari of San Francisco was amazing ! from the time we placed the order to delivery on 4-27. Jeff Harley was so through and clear on explain everything on our F8. We will only b More

by dominiccarlucci
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Emmanuel Turin, Lee Perkins , Peter Chiappone, Tom McAfee, Julie McLisky, Mark Paddack, Ashraf Tawadros, Todd Troedel

Apr 27, 2023

Ferrari of San Francisco responded

Dominic, we're elated that your entire experience with Ferrari of San Francisco was amazing! Jeff and James are both exceptional members of our team, and we're so glad they were able to provide you with thorough and clear explanations throughout the process. Enjoy your new Ferrari F8, and have fun!

April 27, 2023

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Ash was the best! His knowledge of the Ferrari I purchased was extraordinary. What he didn’t have the answer for… He went and found out. The entire experience with Ash More

by brad66
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lee Perkins , Ashraf Tawadros

Apr 27, 2023

Ferrari of San Francisco responded

We're so glad to hear that Ash was able to provide you with an exceptional experience during your time with us at Ferrari of San Francisco, Brad. It's great to know that his knowledge and follow-through were so helpful to you. We truly appreciate your recommendation of both Ash and our dealership. Safe travels!

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