James Chou
James Chou at Ferrari of San Francisco

James Chou | Page 5

Ferrari Sales Manager

Ferrari of San Francisco

595 Redwood Hwy
Mill Valley, CA 94941

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5.0
338 Reviews

James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.

Dealership Experience

16 yrs, 2 mos

Industry Experience

35 yrs, 11 mos

Languages Spoken

English English

Mandarin Mandarin

5.0

338 Reviews

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338 Reviews of James Chou

June 02, 2023

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Great experience and communication was concise, even through a few challenges encountered throughout the deal. All questions were answered and I felt comfortable buying a car, sight unseen, from 2500 mi More

by Mzar
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Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee, Ashraf Tawadros

Jun 05, 2023

Ferrari of San Francisco responded

We're thrilled to hear that you had a great experience at Ferrari of San Francisco! Our team is dedicated to clear and concise communication at every step of the buying process, and it means so much that you felt comfortable from 2,500 miles away. Thanks for sharing and enjoy the new ride!

April 27, 2023

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Our whole experience with Ferrari of San Francisco was amazing ! from the time we placed the order to delivery on 4-27. Jeff Harley was so through and clear on explain everything on our F8. We will only b More

by dominiccarlucci
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Emmanuel Turin, Lee Perkins , Peter Chiappone, Tom McAfee, Julie McLisky, Mark Paddack, Ashraf Tawadros, Todd Troedel

Apr 27, 2023

Ferrari of San Francisco responded

Dominic, we're elated that your entire experience with Ferrari of San Francisco was amazing! Jeff and James are both exceptional members of our team, and we're so glad they were able to provide you with thorough and clear explanations throughout the process. Enjoy your new Ferrari F8, and have fun!

April 27, 2023

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Ash was the best! His knowledge of the Ferrari I purchased was extraordinary. What he didn’t have the answer for… He went and found out. The entire experience with Ash More

by brad66
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lee Perkins , Ashraf Tawadros

Apr 27, 2023

Ferrari of San Francisco responded

We're so glad to hear that Ash was able to provide you with an exceptional experience during your time with us at Ferrari of San Francisco, Brad. It's great to know that his knowledge and follow-through were so helpful to you. We truly appreciate your recommendation of both Ash and our dealership. Safe travels!

April 25, 2023

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Some of the best customer service around. James and Peter have been nothing short of excellent and patient with all my selections. More

by Cpcounts
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Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone

Apr 25, 2023

Ferrari of San Francisco responded

James and Peter will be thrilled to see your kind words! Thank you for choosing Ferrari of San Francisco for your automotive needs.

April 25, 2023

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Employee Rating

Some of the best customer service around. James and Peter have been nothing short of excellent and patient with all my selections. More

by Cpcounts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone

Apr 25, 2023

Ferrari of San Francisco responded

We're thrilled to hear that James and Peter provided you with excellent and patient customer service! Thank you for taking the time to share your experience at Ferrari of San Francisco.

April 12, 2023

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Ferrari of San Francisco is truly an outstanding dealership with a first class sales and service team. Their highly informed, personal approach is remarkable and makes the process of purchasing and More

by Forza
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Emmanuel Turin, Lee Perkins , Peter Chiappone, Tom McAfee, Julie McLisky, Mark Paddack, Ashraf Tawadros

Apr 13, 2023

Ferrari of San Francisco responded

Thank you so very much for recognizing our team members on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you.

April 03, 2023

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I have never been disappointed. Now on my 4th car. Each time has been a great experience from ordering my car to delivery. More

by samdid
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Recommend Dealer
Yes

Other Employees Tagged: Ashraf Tawadros

Apr 04, 2023

Ferrari of San Francisco responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Ferrari of San Francisco team. Drive safely, and we hope to see you back again down the road!

March 28, 2023

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Great team, very easy to work with and great help with the spec process. 10/10! More

by Bfauvre
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Turin , Ashraf Tawadros

Mar 29, 2023

Ferrari of San Francisco responded

Thank you for your confidence in Ferrari of San Francisco, and for your business. We are grateful to have you as a customer!

March 26, 2023

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My wife and I recently took delivery of our 2023 Portofino M and are thrilled with our decision to purchase our car at Ferrari of San Francisco. Ash and James were extremely helpful throughout the More

by rick.claes
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ashraf Tawadros

Mar 27, 2023

Ferrari of San Francisco responded

Rick, thank you for the review! We are so glad to hear that you and your wife had such a successful purchase experience working with Ash, James, and the Ferrari of San Francisco team. Drive safely, and we hope to see you back again down the road!

March 20, 2023

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Both Ash and James were always available and responsive to my needs and questions. I have done business with Ferrari of San Francisco for years and will continue to! Nothing but praise and enjoyment! More

by dbex2009
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Recommend Dealer
Yes

Other Employees Tagged: Ashraf Tawadros

Mar 20, 2023

Ferrari of San Francisco responded

Thank you for the review! We are so glad to hear that Ash and James delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Ferrari of San Francisco!

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