James Chou | Page 6
Ferrari Sales Manager
Ferrari of San Francisco
595 Redwood Hwy
Mill Valley, CA 94941
James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.
Read moreDealership Experience
15 yrs, 8 mos
Industry Experience
35 yrs, 5 mos
Languages Spoken
English
Mandarin
336 Reviews
Write a Review336 Reviews of James Chou
March 16, 2023
Wow, what a great Ferrari buying experience! Ashraf, Peter and James were professional, detail oriented, attentive and showed outstanding customer service during the entire year and a half long Ashraf, Peter and James were professional, detail oriented, attentive and showed outstanding customer service during the entire year and a half long process. I really appreciate how they patiently guided me through every step/stage, ensuring that this was a hassle and drama-free purchase. Although the wait is long, it is expected and should not be a surprise. The dealership is SUPERIOR, and is staffed with top notch pros; I highly recommend this team. More
Other Employees Tagged: Peter Chiappone, Ashraf Tawadros
March 03, 2023
Ashraf Tawadros was amazing ! Helpful, patient, insightful and informative. He has a gift of making a person feel at ease It is intimidating to walk into a Ferrari dealership b Helpful, patient, insightful and informative. He has a gift of making a person feel at ease It is intimidating to walk into a Ferrari dealership but Ash was so welcoming and genuine I felt at ease immediately he educated me in the models and did not exert any pressure I placed my deposit and ordered a F-8 Spyder to my specifications and about two years later It has arrived ! If it were not for Ash I never would have pulled the trigger The car just arrived and I am in love and awe at its beauty and power I have always loved the brand ! Ash made the process so simple that I placed an order for two more cars ! James Chou was amazing too . He is the sales manager and was the most gracious host and handles all the paperwork and backend of my purchase . Both people were so vital in helping me decide to take the Ferrari plunge More
Other Employees Tagged: Ashraf Tawadros
March 03, 2023
My service advisor Mel was terrific! The recall work was completed so that's good. The recall work was completed so that's good. More
Other Employees Tagged: Jeff Harley, Emmanuel Turin , Tom McAfee, Mark Paddack, Todd Troedel
February 02, 2023
This was the 5th Ferrari I purchased from Ferrari of San Francisco because their servicei is the best in the industry. I also have a 296 GTS on order Francisco because their servicei is the best in the industry. I also have a 296 GTS on order More
Other Employees Tagged: Jeff Harley, Emmanuel Turin, Lee Perkins , Peter Chiappone, Tom McAfee, Julie McLisky, Mark Paddack, Ashraf Tawadros
January 25, 2023
As a neighbor I decided to visit the store just to dream about having one of the most beautiful pieces of art ever created by an Italian. The dealership is a piece of art containing the most incredible sta about having one of the most beautiful pieces of art ever created by an Italian. The dealership is a piece of art containing the most incredible staff of any dealership I've ever been in. No pressure, only a tour thru what felt like an auto museum. First met with Julie who introduced me to Ash. Well as a retired gardener, he introduced me to amazing pieces of art, Enzo's cars. Magnifico! From this moment on, not only had I enjoyed a great visit of beautiful cars and created a great friendship but most of all Ash introduced me to my first Dream Car. A 2022 Portofino M, and guess what her new name is Sterling. Created with the Historical Ferrari GRIGIO FERRO MET exterior, and an interior BLU STERLING. In the first week of having her, I have seen multiple people taking photos with her while parked. One individual at a stop sign videoing her as he drove by and she sat at the curb. This is one beautiful car that I plan to use and ultimately order another. But for what I wished for I doubt she will ever be outperformed. What a piece of art! Thank you Ash and the rest of the staff at Ferrari San Francisco that made my dream come true and added many years to my youth! PS: I just met a woman yesterday who fell in love with my car while parked. She asked many questions and wanted to pass on her card to me. I asked what she did, and she replied she was a Director and Consultant for Climate Control. As she stood by my car, she said she would never by an Electric Car. More
Other Employees Tagged: Emmanuel Turin , Julie McLisky, Mark Paddack, Ashraf Tawadros
December 21, 2022
Ferrari of San Francisco are way more than a car dealer. Without the team at FSF I would not have been able to participate in the world of Ferrari . I spend less time with the team buying a car versus learn Without the team at FSF I would not have been able to participate in the world of Ferrari . I spend less time with the team buying a car versus learning and understanding how to have a great relationship with Ferrari. I find it hard to walk away from Ferrari because of the team at FSF. Thanks to James, Jeff, Tom, Mark More
Other Employees Tagged: Jeff Harley, Emmanuel Turin , Tom McAfee, Julie McLisky, Mark Paddack, Valeria Sanabia, Brad Troedel
December 08, 2022
So exciting when I went picking up my dream car ,thanks for giving me chance own my dream car ,thanks James give me ideas about my favorite color and detail helping .thanks Ashraf show me all the details a for giving me chance own my dream car ,thanks James give me ideas about my favorite color and detail helping .thanks Ashraf show me all the details and I have amazing experience driving!👍 More
Other Employees Tagged: Ashraf Tawadros
December 01, 2022
Extremely warm and helpful people, and they make the experience elegant and fun at the same time. Highly recommended. experience elegant and fun at the same time. Highly recommended. More
Other Employees Tagged: Jeff Harley, Emmanuel Turin , Mark Paddock
November 03, 2022
Ferrari of San Francisco has always been the best in my experience. You will be hard pressed to find an organization that represents what being apart of the Ferrari family means. Truly a caring and compete experience. You will be hard pressed to find an organization that represents what being apart of the Ferrari family means. Truly a caring and competent group Top notch professionals. More
Other Employees Tagged: Jeff Harley, Emmanuel Turin, Lee Perkins , Peter Chiappone, Tom McAfee, Julie McLisky, Mark Paddack, Valeria Sanabia, Ashraf Tawadros

