James Chou
James Chou at Ferrari of San Francisco

James Chou | Page 6

Ferrari Sales Manager

Ferrari of San Francisco

595 Redwood Hwy
Mill Valley, CA 94941

Contact Me
5.0
336 Reviews

James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.

Dealership Experience

15 yrs, 8 mos

Industry Experience

35 yrs, 5 mos

Languages Spoken

English English

Mandarin Mandarin

5.0

336 Reviews

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336 Reviews of James Chou

March 16, 2023

Dealership Rating
Employee Rating

Wow, what a great Ferrari buying experience! Ashraf, Peter and James were professional, detail oriented, attentive and showed outstanding customer service during the entire year and a half long More

by kmann
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone, Ashraf Tawadros

Mar 17, 2023

Ferrari of San Francisco responded

Ashraf, Peter, and James will appreciate your kind words. We are thrilled to hear that our team made your buying experience fantastic. Thank you for working with us here at Ferrari of San Francisco. Enjoy the Ferrari!

March 03, 2023

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Ashraf Tawadros was amazing ! Helpful, patient, insightful and informative. He has a gift of making a person feel at ease It is intimidating to walk into a Ferrari dealership b More

by dentalgroup88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashraf Tawadros

Mar 03, 2023

Ferrari of San Francisco responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Ash, James, and the Ferrari of San Francisco team. Drive safely, and we hope to see you back again down the road!

March 03, 2023

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Employee Rating

My service advisor Mel was terrific! The recall work was completed so that's good. More

by bscluminox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Emmanuel Turin , Tom McAfee, Mark Paddack, Todd Troedel

Mar 03, 2023

Ferrari of San Francisco responded

Thanks for the great review of Ferrari of San Francisco. Mel will appreciate the shoutout!

February 02, 2023

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This was the 5th Ferrari I purchased from Ferrari of San Francisco because their servicei is the best in the industry. I also have a 296 GTS on order More

by mcgovern
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Emmanuel Turin, Lee Perkins , Peter Chiappone, Tom McAfee, Julie McLisky, Mark Paddack, Ashraf Tawadros

Feb 02, 2023

Ferrari of San Francisco responded

Thank you so much for your glowing review! It is great to see that our team is going above and beyond to make your car-buying experiences wonderful. Thank you for your continued support of Ferrari of San Francisco!

January 25, 2023

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As a neighbor I decided to visit the store just to dream about having one of the most beautiful pieces of art ever created by an Italian. The dealership is a piece of art containing the most incredible sta More

by figone500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Turin , Julie McLisky, Mark Paddack, Ashraf Tawadros

Jan 26, 2023

Ferrari of San Francisco responded

Thank you so much for your excellent review. It is fantastic to see that Julie, Ash, and the entire Ferrari of San Francisco team were able to deliver an absolutely wonderful experience to you. Thank you so much for your support and congratulations on your beautiful new Ferrari Portofino M! Please let us know if you need anything at all!

December 21, 2022

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Ferrari of San Francisco are way more than a car dealer. Without the team at FSF I would not have been able to participate in the world of Ferrari . I spend less time with the team buying a car versus learn More

by Mr India Mickey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Emmanuel Turin , Tom McAfee, Julie McLisky, Mark Paddack, Valeria Sanabia, Brad Troedel

Dec 21, 2022

Ferrari of San Francisco responded

Thank you for your review! We're happy to hear that the Ferrari of San Francisco team helped you and your vehicle. We are happy that you're a satisfied customer of Ferrari! Have a great day.

December 08, 2022

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So exciting when I went picking up my dream car ,thanks for giving me chance own my dream car ,thanks James give me ideas about my favorite color and detail helping .thanks Ashraf show me all the details a More

by Jinwuyanhong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashraf Tawadros

Dec 08, 2022

Ferrari of San Francisco responded

We are delighted to hear that James, Ashraf, and the team could help you secure your dream car! Thank you for working with us here at Ferrari of San Francisco.

December 01, 2022

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Employee Rating

Extremely warm and helpful people, and they make the experience elegant and fun at the same time. Highly recommended. More

by CLK
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Emmanuel Turin , Mark Paddock

Dec 01, 2022

Ferrari of San Francisco responded

We love this feedback! Thanks for choosing Ferrari of San Francisco. Have a great day!

November 03, 2022

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Ferrari of San Francisco has always been the best in my experience. You will be hard pressed to find an organization that represents what being apart of the Ferrari family means. Truly a caring and compete More

by Brad T
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Emmanuel Turin, Lee Perkins , Peter Chiappone, Tom McAfee, Julie McLisky, Mark Paddack, Valeria Sanabia, Ashraf Tawadros

Nov 04, 2022

Ferrari of San Francisco responded

Thank you for taking the time to give us a shoutout! It means a great deal that your visit with us went so seamlessly from start to finish. Safe travels and have a lovely day, Brad!

October 11, 2022

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Employee Rating

I had an amazing experience with Ash - and Ferrari SF - from start to finish. Could not have been more happy with the process. More

by Sean
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashraf Tawadros

Oct 11, 2022

Ferrari of San Francisco responded

Hi Sean - It is terrific to hear that Ash and the team made your experience a five-star one! Thank you for choosing Ferrari of San Francisco and for sharing your support. Safe travels ahead!

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