James Chou
James Chou at Ferrari of San Francisco

James Chou | Page 8

Ferrari Sales Manager

Ferrari of San Francisco

595 Redwood Hwy
Mill Valley, CA 94941

Contact Me
5.0
336 Reviews

James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.

Dealership Experience

15 yrs, 8 mos

Industry Experience

35 yrs, 5 mos

Languages Spoken

English English

Mandarin Mandarin

5.0

336 Reviews

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336 Reviews of James Chou

July 26, 2022

Dealership Rating
Employee Rating

Ash did a fantastic job in delivering my SF 90! He impeccably managed every detail. He and Jeff prepped me perfectly for understanding the incredibly new experience of driving a SF 90. Their tea More

by Forza
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Emmanuel Turin , Tom McAfee, Ashraf Tawadros

Jul 27, 2022

Ferrari of San Francisco responded

Congratulations on your new Ferrari SF90! We are so happy to hear that Ash, Jeff, and the team made your experience a five-star one. Thank you for giving Ferrari of San Francisco your business and your great review!

July 21, 2022

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Employee Rating

We purchased our first Ferrari at SF with Ash and James. We're first time owners and not very familiar with the brand. Ash walked us through the purchase and pick up patiently. James explained all the payme More

by chuk52
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashraf Tawadros

Jul 21, 2022

Ferrari of San Francisco responded

We couldn't be happier hearing that your experience with James and Ash at Ferrari of San Francisco really stood out to you! We will be sure to let them know you appreciated their help. Thank you for the 5-stars, and have a marvelous day!

June 13, 2022

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Employee Rating

I have purchased three cars from Ferrari of San Francisco. However, the 812 GTS I just picked up has exceeded my expectations! The true sense of your buying experience is your willingness to return More

by joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley

Jun 13, 2022

Ferrari of San Francisco responded

Joe, first off, congratulations on your new Ferrari 812 GTS. We appreciate your business and recommendation. Please let Jeff and James know anytime that we may be of further service to you. Make it a great week!

May 19, 2022

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Employee Rating

Ashraf Tawadros and the team at Ferrari of San Francisco were great to with it. Happy with my 488 GTB and looking forward to getting a F8 next., More

by sonnybaci74
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Emmanuel Turin, Lee Perkins , Peter Chiappone, Tom McAfee, Ashraf Tawadros

May 19, 2022

Ferrari of San Francisco responded

Congratulations on your new Ferrari 488 GTB... we are so excited for you. Please let Ashraf and the team know anytime that we may be of further service to you. We appreciate your business and recommendation here on DealerRater. Make it a great day!

May 16, 2022

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Employee Rating

It was a memorable experience from the first day I was invited to drive an F8 spider in Alamo event till the day I got my first ferrari, Ashraf was a great person to work with, professional, responsive a More

by Naji
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Emmanuel Turin , Ashraf Tawadros

May 17, 2022

Ferrari of San Francisco responded

Congratulations on your new (and first) Ferrari. We are so excited for you! Thank you for recognizing Ashraf and our team at Ferrari of San Francisco. We appreciate you! Make it a great week.

May 12, 2022

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Employee Rating

Ash is probably the best salesperson I come across throughout the year. He's patient, respectful, and super helpful throughout the whole process. Even after the purchase, I can always ask him questi More

by linziliu
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Lee Perkins , Peter Chiappone, Tom McAfee, Ashraf Tawadros

May 13, 2022

Ferrari of San Francisco responded

Congratulations on your new Ferrari. Thank you for sharing your experience with Ash and our team at Ferrari of San Francisco. Please let us know anytime that we may be of further service to you.

May 10, 2022

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Employee Rating

James and Lee are always professional, they kept me in the loop from going over all the options to delivery. I highly recommend San Francisco Ferrari for all your Ferrari dreams! More

by Timster1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee Perkins

May 11, 2022

Ferrari of San Francisco responded

Congratulations on your new Ferrari! Thank you for sharing your experience with us on DealerRater. Please let us know anytime that we may be of further service to you.

April 21, 2022

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Employee Rating

The service at Ferrari of SF is amazing. The whole crew from my Experience Manager Jeff Harley and his manager and his coworkers are great people. They treat their customers like friends wi More

by Steve Brady
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Emmanuel Turin , Mark Paddack, Matt Quinn

Apr 21, 2022

Ferrari of San Francisco responded

Steve, thank you for sharing your experience over the past 6 years with Jeff Harley and our team at Ferrari of San Francisco. We appreciate you! Please let know anytime that we may be of further service to you.

April 18, 2022

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Employee Rating

As of yet! I cannot say much about Farrari of SF... BUT that guy Ash Tawadros is on top of it... He really is. He knows and understands how to take care of peop More

by Tino
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ashraf Tawadros

Apr 19, 2022

Ferrari of San Francisco responded

Tino, congratulations on your new Ferrari 296 GTB (on order). We are excited for you. Thank you for recognizing Ash here in DealerRater. We appreciate your business and recommendation.

April 15, 2022

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Employee Rating

Dealer is the best. Service is outstanding and they always make you feel special. Second Ferrari this year More

by Ronnie6767
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie McLisky, Mark Paddack, Ashraf Tawadros

Apr 15, 2022

Ferrari of San Francisco responded

Ronnie, thank you for sharing your experience with our team at Ferrari of San Francisco. We appreciate your business and recommendation. Enjoy your new Ferrari... we know that you will!

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