James Conaway | Page 6

Most Helpful and Attentive Buying Experience My wife and I were in a bad financial position with our then current car due to unsavory sales tactics of a pervious dealership. The team at Lou Fusz My wife and I were in a bad financial position with our then current car due to unsavory sales tactics of a pervious dealership. The team at Lou Fusz were the first we ran into that took such a caring and active role in helping find a solution to our situation. I could not have been happier with their customer focus, creativity and ultimate support through the purchase. Thank You! More

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New Camry Jim Donohue was a great pleasure to work with. I wanted to replace my 2005 Camry with a new vehicle, and thought that I wanted an SUV. Jim arrange Jim Donohue was a great pleasure to work with. I wanted to replace my 2005 Camry with a new vehicle, and thought that I wanted an SUV. Jim arranged test drives of a RAV4 and three Highlanders over the space of about four months. In the end I decided that I would be best served with another Camry, so I asked Jim to find a V6 XLE with the premium audio. We quickly negotiated a fair price for the new Camry and for the 2005 Camry trade. Two weeks later Jim found the exact Camry that I wanted. The paperwork was completed quickly by Bill McKeown, and James Conaway helped me pair my iPhone to the Entune system. It was a pleasure to deal with them all. More

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My wife and I were made to feel like they had known us for a long time. We had some real time constraints at one of our visits, and they were more than happy to work with us in any way they could. Our for a long time. We had some real time constraints at one of our visits, and they were more than happy to work with us in any way they could. Our salesman Kris was very helpful and made sure that all of our questions and concerns were answered in a friendly and honest answer. If he didn't know the answer, he would find it for us. I will tell our friends about their great service. Thanks, John and Sue Hesse More

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We were in the market for a new SUV. We had a great experience at Lou Fusz Toyota. Jeff Bohnert was our salesperson, Tracy was the financial person, and Jim C. helped teach us the ins/outs of the vehi experience at Lou Fusz Toyota. Jeff Bohnert was our salesperson, Tracy was the financial person, and Jim C. helped teach us the ins/outs of the vehicle. All the staff were outstanding, friendly, and helpful. We love our new Toyota vehicle and would recommend visiting Lou Fusz Toyota in Kirkwood, MO if you are in the market for a new or used vehicle. Thanks, Jackie and Darlene More

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i bought my second car in 3 months from James Conaway. i bought my second car in 3 months from James Conaway. Two simple reasons why I chose Lou Fusz to purchase both cars. First, James Conaway was ext i bought my second car in 3 months from James Conaway. Two simple reasons why I chose Lou Fusz to purchase both cars. First, James Conaway was extremely knowledgeable about the entire family of Toyota products. Cerntainly does not hurt that he works for an outstanding dealership Lou Fusz in Kirkwood. That was important to me as a buyer. The second reason and less lucky reason I chose James and Lou Fusz is that my neighbor's tree fell on my 3 month old car with only 3,500 miles on it. Car totaled. The first car buying experience was extremely satisfying and there was no compelling reason to look anywhere else. I had a problem with a totaled car and Lou Fusz was there to help. You can not beat that. Give Lou Fusz and James a chance....they will not disappoint. More

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I came into Lou Fusz Toyota last week to buy a Toyota Tacoma and dealt with Jimmy Conaway.He was very professional and easy to work with.He was able to get me the truck I found on another Toyota lot and Tacoma and dealt with Jimmy Conaway.He was very professional and easy to work with.He was able to get me the truck I found on another Toyota lot and made the sale's experience , like sitting in your own home having a drink and talking to someone you knew for a long time.Jimmy answered every question I had about the truck and went over everything on the truck and when I left I felt like I knew where everything was and how to operate everything . I love this truck and it's probably the best truck I ever bought and I will recomend Jimmy to my friends and will also buy my next car from Jimmy. More

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Jimmy Conaway made the purchase process easy and low-key. He has done a great job educating me about the features of my new Camry after the sale.I definitely recommend Jimmy to anyone looking for a pleasant He has done a great job educating me about the features of my new Camry after the sale.I definitely recommend Jimmy to anyone looking for a pleasant car-buying experience. More

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My wife and I were shopping for a new mini-van, we had already been contacted by Fusz so when we came in we asked for the gentleman who had already contacted us, he was not available - and it took them 10 already been contacted by Fusz so when we came in we asked for the gentleman who had already contacted us, he was not available - and it took them 10-15min to get us someone else when there was just people standing around available to help. Then we got James Conaway who definitely seemed like he could have cared less about us, I had to ask every question about the cars, he offered up almost no information to help us learn about the features of the vans we were looking at. Then when we were trying to get prices wouldn't even give us a quote. I know he went and talked with his manager - so I'm sure they had something to do with that too, but it was ridiculous, I have never had such bad service looking for a car, usually people are friendly and want to sell something, but this was horrible experience. We ended up leaving the dealership and driving down the street a few miles to Seeger Toyota where we bought a car that same night - mostly because they had a good and friendly sales staff who was willing to work with us. Overall I was extremely disappointing in the quality of this dealership. I did go to the Chrysler/Dodge Fusz dealership and they were very good, so maybe it's not the whole company, but stay away from this place unless you like having people be rude and not helpful to you in your car buying experience. More

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My husband and I came to Lou Fusz wanting to buy a sienna from them. Our trip to the Dodge and Ram Lou Fusz was so amazing that they had us sold on Lou Fusz and our research had us sold on a sienna. When w from them. Our trip to the Dodge and Ram Lou Fusz was so amazing that they had us sold on Lou Fusz and our research had us sold on a sienna. When we were first assigned James I asked my husband if we should ask for someone else and I really wish that we had. My first thought was that he was having a bad day but then it seemed as if he was inconvenienced by being placed with us. Three separate times during our search we had to wait while he did something else. We waited more than we looked at cars. He then told us nothing about any car we asked to see. The only thing he said when we asked about the car was "it's pretty standard." WE even tried to make small chat and he acted like he couldn't hear us. When it was time to talk numbers we finally asked for someone else (while we were waiting for him yet again). The manger was insistent that we stay with him. We obviously weren't going to buy a car from someone who was pained by being with us. The plan was to come back later and get it from someone else but they wouldn't even give us a price! The manager was so rude that we decided to leave and never look back; that would be my advise if you see James or have to deal with the manager. We ended up down the street at Seeger Toyota and bought a car from them that night! More

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We had a very good experience buying a new 4Runner at Fusz Toyota. Jimmy worked tirelessly to get us into the vehicle that day, at a fair price. Fusz Toyota. Jimmy worked tirelessly to get us into the vehicle that day, at a fair price. More

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