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James Freel
James Freel at Crest Cadillac

James Freel | Page 23

Cadillac Certified Service Director

Crest Cadillac

6280 State Hwy 121
Frisco, TX 75034

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4.7
500 Reviews
4.7

500 Reviews

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500 Reviews of James Freel

June 27, 2025

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Employee Rating

My most recent experiences with Crest's service area were excellent - James and Chris provided professional and personal service. More

by norton wells
Workmanship
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Service Communication
Recommend Dealer
Yes
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June 27, 2025

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it was a professional experience and very happy with the service and care of our vehicles. More

by JAVIERSANMIGUEL
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kodie Cadenhead, Felix Villatoro

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June 27, 2025

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Employee Rating

Always wonderful service and helpful. They always make you feel like a priority and do what they say. More

by TIFFANY.CLUTTS
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Recommend Dealer
Yes
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June 25, 2025

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Service department is great. Pick up and delivery via Alto was also good. Will use again More

by texas_redbeard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: logan mcpherson

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Jun 26, 2025

Crest Cadillac responded

Thank you for your positive feedback! We’re glad to hear you had a great experience with our service department and that the Alto pick-up and delivery service was convenient for you. We look forward to serving you again soon!

June 25, 2025

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Crest Service department kept me informed of my progress and had me in and out of the dealership in record time! Logan was the best. More

by MTARVER1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caleb Brosin, Jenny Joseph , Schuyler Crouch

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Jun 26, 2025

Crest Cadillac responded

Thank you for your fantastic feedback! We're thrilled to hear that our service team, especially Logan, provided you with a quick and informative experience. Your satisfaction is our priority, and we look forward to serving you again!

June 23, 2025

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Employee Rating

Always had a good experience with Crest Cadillac Service. Chris did an excellent job with my vehicle. Completely Satisfied! More

by rcort19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Schuyler Crouch, Chris

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Jun 24, 2025

Crest Cadillac responded

We’re thrilled to hear about your positive experience with our service team! Chris will be delighted to know his efforts made a difference. Thank you for your kind words and for choosing us for your vehicle needs!

June 22, 2025

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Employee Rating

My service advisor Brian Oldham did a great job. Everything went smoothly. What else do you want me to say. More

by sgp10161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2025

Crest Cadillac responded

Thank you for your fantastic feedback! We're thrilled to hear that Brian provided you with smooth and excellent service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.

June 22, 2025

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Service was great and completed quickly! The service personnel are very nice. Thank you very much? More

by Sky76063
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2025

Crest Cadillac responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our service team. Your appreciation means a lot to us, and we're always here to provide top-notch service. Looking forward to seeing you again!

June 21, 2025

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Great and friendly service! Thank you for always being honest about what is happening with my vehicle and giving me options More

by thuloann
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 23, 2025

Crest Cadillac responded

Thank you! We're thrilled to hear you had a great experience with our team. Honesty and transparency are important to us, and we're glad you felt that during your visit. We appreciate your support!

June 19, 2025

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Employee Rating

What Others Say Everything went smoothly and I was kept informed as maintenance was completed. Wait time was as expected. More

by bob@predrywall.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 20, 2025

Crest Cadillac responded

Thank you for your fantastic feedback! We're thrilled to hear that your experience was smooth and that you felt informed throughout the maintenance process. Your satisfaction is our priority, and we appreciate your support!

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