James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard | Page 17

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

Contact Me
4.9
346 Reviews

Dealership Experience

14 yrs, 3 mos

Industry Experience

31 yrs, 2 mos

4.9

346 Reviews

Write a Review

346 Reviews of James Gerrard

June 02, 2022

Dealership Rating
Employee Rating

So much patience, thank you Aiyad, John, and James! Woohoo, love my brand new car! More

by ShengMei
Recommend Dealer
Yes

Other Employees Tagged: Aiyad Ahmed , Jon David Burch

Jun 08, 2022

Suburban Toyota of Farmington Hills responded

Sheng, we are thrilled that you are loving your new car! We will be sure to pass these comments along to Aiyad, John, and James! We hope to see you soon!

May 31, 2022

Dealership Rating
Employee Rating

Great service. Awring helped me to figure the right one for me she is very professional and I will recommend her to my family and friends. More

by Faten_hassen2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams, Awring Ahmed , Abdul Levy

Jun 03, 2022

Suburban Toyota of Farmington Hills responded

We're so happy we were able to help you out! Thank you for taking the time to share your positive feedback about Awring with us!

May 31, 2022

Dealership Rating
Employee Rating

Came in to buy a new car and got what I wanted and more! There was some difficulties to be had but Awring ,James, and Jon took good care of me and ensured A+ quality service from start to finish. Thank you! More

by Justin16.thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Awring Ahmed , Jon David Burch

Jun 03, 2022

Suburban Toyota of Farmington Hills responded

We are thrilled to know that Awring, James and Jon took wonderful care of you during your most recent visit. We are grateful for your feedback and look forward to welcoming you back!

May 28, 2022

Dealership Rating
Employee Rating

Great experience-kept me up-to-date on the status of finding a car and when it was in-transit, smooth transaction when it came to purchasing as well. Thorough in explaining everything, but respectful o More

by Kukeeper30
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Lehr, Alex Lavrov , Jon David Burch

Jun 01, 2022

Suburban Toyota of Farmington Hills responded

We appreciate your positive review about your recent experience with us!

May 08, 2022

Dealership Rating
Employee Rating

The dealership is state of the art and managed well. The delivery process was well coordinated, efficient, and very respectful of my time. James Gerrard was very informative, eagerly helpful, listened More

by S Jayakar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Lavrov , Jon David Burch

May 10, 2022

Suburban Toyota of Farmington Hills responded

We hope to be of service to you again in the future. Best wishes, Suburban Toyota of Farmington Hills

May 02, 2022

Dealership Rating
Employee Rating

Everyone that I met at the dealership was very nice, helpful and went out of their way to help me feel like family, I love my new Tundra and I am glad I got it from Suburban of Farmington Hills. More

by dcwoodhams
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Guthrie , Abdul Levy

May 04, 2022

Suburban Toyota of Farmington Hills responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Toyota of Farmington Hills!

April 29, 2022

Dealership Rating
Employee Rating

Best car buying experience to date . James And Robert took good care of us . They were honest , communicative , professional, and kind . I can’t say enough about what an easy process b More

by ALLISON LARSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Guthrie , Jon David Burch

May 03, 2022

Suburban Toyota of Farmington Hills responded

We look forward to your next visit! Take care!

April 25, 2022

Dealership Rating
Employee Rating

We had a great experience at this dealership! James the sales manager was very helpful communicating with us about lease options. Awring helped us explore a Highlander which we eventually leased. More

by Wagnercew
Recommend Dealer
Yes

Other Employees Tagged: Awring Ahmed , Jon David Burch

Apr 28, 2022

Suburban Toyota of Farmington Hills responded

We hope to see you soon!

April 15, 2022

Dealership Rating
Employee Rating

Would highly recommend! !! They are all pleasant and work hard to get you the very best deal. More

by Csdolphin20
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Givon Cinque , Abdul

Apr 19, 2022

Suburban Toyota of Farmington Hills responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2022

Dealership Rating
Employee Rating

Vermuch helpful to a custer so thT they getthe car we want thats why we are loyalto suburban 4 cars we bougtj to suburban More

by Neg424@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Joh

Apr 19, 2022

Suburban Toyota of Farmington Hills responded

We hope to be of service to you again in the future. Best wishes, Suburban Toyota of Farmington Hills

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