James Gerrard | Page 18

Fourth new Toyota in the last ~twenty years. First time from Suburban of Farmington Hills. Even with the challenges of the current car-buying market, it was a better experience than the others w First time from Suburban of Farmington Hills. Even with the challenges of the current car-buying market, it was a better experience than the others were. Fast, reliable communication. Still had some options. Delivery ahead of originally proposed dates. Best of all no surprises! Thank you to Robert, Jon, James and Cody for an overall great car-buying experience. I do appreciate it !!! ... ok, it has been a few weeks, but I only got to drive it when it needed gas!?! see you next time around... More

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The customer service is great, Alex that helped us was very nice and helpful, he told us everything we needed to know about the car, overall great customer service. very nice and helpful, he told us everything we needed to know about the car, overall great customer service. More

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Very nice and helpful 👍 especially Alex who explains every detail about the purchase of the car. Thank you. every detail about the purchase of the car. Thank you. More

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Earring made my experience with Suburban Toyota exceptional. She made sure to have me involved into all details from start to end. With her manager James Gerald my pick up date was as smooth as ev exceptional. She made sure to have me involved into all details from start to end. With her manager James Gerald my pick up date was as smooth as ever. More

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Had a small paperwork problem that could have cost me some $, but James jumped into action and fixed it with no questions asked. There are still honest people in the car business and James and the team some $, but James jumped into action and fixed it with no questions asked. There are still honest people in the car business and James and the team at Suburban Toyota Farmington Hills are some of the best! More

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Excellent customer service and extremely knowledgeable! Today was a great day to buy a vehicle that was made even better by the overall efficient and effective staff. Today was a great day to buy a vehicle that was made even better by the overall efficient and effective staff. More

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I am a widow who has always felt overwhelmed by the experience of buying a new car. I could not have been treated any better. I felt that they really cared about my experience and purchase. Everyone in experience of buying a new car. I could not have been treated any better. I felt that they really cared about my experience and purchase. Everyone in Suburban Toyota made me feel welcome. Buying a car is not an easy thing these days. It was one of the best experiences I’ve ever had buying a vehicle. Thank you to everyone in Suburban Toyota who made me feel so special. I have never had more fun when buying a car. More

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Alex was so great to work with. He was very upfront and kept me updated on the progress of my car throughout the process. Very friendly and knowledgeable! He was very upfront and kept me updated on the progress of my car throughout the process. Very friendly and knowledgeable! More

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My wife and i had a great buying experience through the Toyota dealership in Farmington. Don was very professional, honest and we never once felt “pressured” or neglected ( as we have experienced both fro Toyota dealership in Farmington. Don was very professional, honest and we never once felt “pressured” or neglected ( as we have experienced both from other dealerships.) Shout out to John David who helped us through the signing process and was very patient with us! Would highly recommend this facility! More

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Malik was extremely helpful during all steps of the car buying process. He was communicative and supportive without being pushy or overbearing. Would highly recommend working with Malik. buying process. He was communicative and supportive without being pushy or overbearing. Would highly recommend working with Malik. More

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