James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard | Page 18

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

Contact Me
4.9
351 Reviews

Dealership Experience

14 yrs, 4 mos

Industry Experience

31 yrs, 3 mos

4.9

351 Reviews

Write a Review

351 Reviews of James Gerrard

May 02, 2022

Dealership Rating
Employee Rating

Everyone that I met at the dealership was very nice, helpful and went out of their way to help me feel like family, I love my new Tundra and I am glad I got it from Suburban of Farmington Hills. More

by dcwoodhams
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Guthrie , Abdul Levy

May 04, 2022

Suburban Toyota of Farmington Hills responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Toyota of Farmington Hills!

April 29, 2022

Dealership Rating
Employee Rating

Best car buying experience to date . James And Robert took good care of us . They were honest , communicative , professional, and kind . I can’t say enough about what an easy process b More

by ALLISON LARSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Guthrie , Jon David Burch

May 03, 2022

Suburban Toyota of Farmington Hills responded

We look forward to your next visit! Take care!

April 25, 2022

Dealership Rating
Employee Rating

We had a great experience at this dealership! James the sales manager was very helpful communicating with us about lease options. Awring helped us explore a Highlander which we eventually leased. More

by Wagnercew
Recommend Dealer
Yes

Other Employees Tagged: Awring Ahmed , Jon David Burch

Apr 28, 2022

Suburban Toyota of Farmington Hills responded

We hope to see you soon!

April 15, 2022

Dealership Rating
Employee Rating

Would highly recommend! !! They are all pleasant and work hard to get you the very best deal. More

by Csdolphin20
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Givon Cinque , Abdul

Apr 19, 2022

Suburban Toyota of Farmington Hills responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2022

Dealership Rating
Employee Rating

Vermuch helpful to a custer so thT they getthe car we want thats why we are loyalto suburban 4 cars we bougtj to suburban More

by Neg424@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Joh

Apr 19, 2022

Suburban Toyota of Farmington Hills responded

We hope to be of service to you again in the future. Best wishes, Suburban Toyota of Farmington Hills

April 07, 2022

Dealership Rating
Employee Rating

Fourth new Toyota in the last ~twenty years. First time from Suburban of Farmington Hills. Even with the challenges of the current car-buying market, it was a better experience than the others w More

by vanvalrb
Recommend Dealer
Yes

Other Employees Tagged: Robert Guthrie, Cody Adams , Jon David Burch

Apr 12, 2022

Suburban Toyota of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 23, 2022

Dealership Rating
Employee Rating

The customer service is great, Alex that helped us was very nice and helpful, he told us everything we needed to know about the car, overall great customer service. More

by Detroit2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Lavrov , Abdul Levy

Mar 31, 2022

Suburban Toyota of Farmington Hills responded

Hi! We're so happy we were able to help you out!

March 22, 2022

Dealership Rating
Employee Rating

Very nice and helpful 👍 especially Alex who explains every detail about the purchase of the car. Thank you. More

by juliettebrikho
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Lavrov , Jon David Burch

Mar 24, 2022

Suburban Toyota of Farmington Hills responded

Hi, thank you so much for your positive comments about Suburban Toyota of Farmington Hills!

March 21, 2022

Dealership Rating
Employee Rating

Earring made my experience with Suburban Toyota exceptional. She made sure to have me involved into all details from start to end. With her manager James Gerald my pick up date was as smooth as ev More

by Raad S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2022

Suburban Toyota of Farmington Hills responded

We hope to be of service to you again in the future. Best wishes, Suburban Toyota of Farmington Hills

March 18, 2022

Dealership Rating
Employee Rating

Had a small paperwork problem that could have cost me some $, but James jumped into action and fixed it with no questions asked. There are still honest people in the car business and James and the team More

by David S
Recommend Dealer
Yes
Mar 24, 2022

Suburban Toyota of Farmington Hills responded

Hello David S, thank you; we appreciate your feedback!

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