James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard | Page 24

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

Contact Me
4.9
346 Reviews

Dealership Experience

14 yrs, 3 mos

Industry Experience

31 yrs, 2 mos

4.9

346 Reviews

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346 Reviews of James Gerrard

December 31, 2020

Dealership Rating
Employee Rating

Buying my new car was a breeze! Everyone involved was wonderful. I will recommend Suburban Toyota to all my friends. My last Prius was a 2008 with 270,000 miles and still kicking. Didn’t trade in keeping More

by suzinb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Lavrov , Zach Lukenbill

Dec 31, 2021

Suburban Toyota of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 21, 2020

Dealership Rating
Employee Rating

Very pleasant experience in leasing 2021 Toyota Rav4. Alex, James, and Mike helped provide a very good deal. I would recommend Suburban Toyota of Farmington Hills to anyone. More

by vz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Lavrov , Mike Beidoun

December 17, 2020

Dealership Rating
Employee Rating

Olivia Wheelock has a great personality and was very informative. Olivia working with the business manager presented me with a number of options. Everyone at the dealership treated me fairly and prov More

by Daniel.creech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Olivia Wheelock

December 02, 2020

Dealership Rating
Employee Rating

My experience with Suburban Toyota of Farmington Hills was phenomenal! From the moment I called to schedule a test drive to when I drove away with my brand new SUV, I received the best service. I was trea More

by Suhana.begum95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Beidoun, Olivia Wheelock

Dec 02, 2020

Suburban Toyota of Farmington Hills responded

Thank you so much for your high rating! We can't wait to see you again, have a great day.

November 24, 2020

Dealership Rating
Employee Rating

Excellent experience, full transparency. They made it extremely easy for me to lease a car and Waqas and James were so supportive! Definitely coming here for my future car needs. 100% better than any dea More

by Raysham Hayat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Waqas Yousuf

Dec 01, 2020

Suburban Toyota of Farmington Hills responded

We can't wait to see you again, have a great day.

November 21, 2020

Dealership Rating
Employee Rating

Very Friendly and helpful staffs. Showroom was clean. Alex was cool and quick to finish the purchasing process. Would recommend to friends and family. Overall a wonderful experience!!! More

by Kannan N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Lavrov , Mike Beidoun

Nov 23, 2020

Suburban Toyota of Farmington Hills responded

Kannan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Toyota of Farmington Hills. We hope to see you soon!

November 21, 2020

Dealership Rating
Employee Rating

MJ was very fast and efficient, the sales process was incredibly smooth and I got a new Rav4 from him! Shout out to Zach in the finance department! And James for getting the car :) More

by taehyowo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Joh, Zach Lukenbill

Nov 23, 2020

Suburban Toyota of Farmington Hills responded

Taehyowo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Toyota of Farmington Hills. We hope to see you soon!

November 20, 2020

Dealership Rating
Employee Rating

Olivia was AWESOME to work with. This is my first Toyota, and she wasn’t pushy at all. I felt comfortable and informed the entire way. James and Zach were great as well. I’m so excited to be driving this RAV More

by Clay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Joh, Zach Lukenbill, Olivia Wheelock

Nov 23, 2020

Suburban Toyota of Farmington Hills responded

Hi Clay, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 18, 2020

Dealership Rating
Employee Rating

Josh helped me pick the vehicle I love, he was easy to work with and reliable. Also, he was very professional and patient. I would recommend my friends and family to get in touch with him when they are i More

by Hanan Bazzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Dabney, Zach Lukenbill, Olivia Wheelock

Nov 23, 2020

Suburban Toyota of Farmington Hills responded

Hanan, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 14, 2020

Dealership Rating
Employee Rating

James & Josh did an amazing job putting the best deal for us on a 2022 Venza. They are both very professional & courteous! It was such a pleasurable experience, in and out without a hassle. Thank you James & More

by Essamkhalil1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Dabney

Nov 17, 2020

Suburban Toyota of Farmington Hills responded

it's experiences like yours that really keep us motivated! We hope to see you soon!

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