James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard | Page 25

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

Contact Me
4.9
346 Reviews

Dealership Experience

14 yrs, 3 mos

Industry Experience

31 yrs, 2 mos

4.9

346 Reviews

Write a Review

346 Reviews of James Gerrard

November 11, 2020

Dealership Rating
Employee Rating

Everyone at the dealership was very nice and helpful. They were knowledgeable and friendly. They answered all of my questions, and even asked if I had more questions or if they could help me with anythin More

by Ljblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abdul Levy, Zach Lukenbill

Nov 17, 2020

Suburban Toyota of Farmington Hills responded

Thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

November 10, 2020

Dealership Rating
Employee Rating

I bought my 4th vehicle from suburban Toyota of novi !! Absolutely fantastic experience from the entire staff !!!! Robert the salesman was outstanding professional. The sales manager went out of his way to More

by Tacoma overland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Guthrie , Mike Beidoun, Zach Lukenbill

Nov 17, 2020

Suburban Toyota of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 03, 2020

Dealership Rating
Employee Rating

I was very pleased with my experience at Surburban Toyota. Alex, Zach, and James made the process easy, far, and enjoyable. Thank you for you help. More

by kehil7714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Lavrov , Zach Lukenbill

Nov 17, 2020

Suburban Toyota of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 28, 2020

Dealership Rating
Employee Rating

Great Experience With Michael Joh, James Gerrard and Zach Lukenbill Thank you so much for a great deal on RAV4 Hybrid And Super Quick Transaction More

by SKhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams, Awring Ahmed , Michael Joh, Teresa Rydelek, Colin Walters, Waqas Yousuf

Nov 07, 2020

Suburban Toyota of Farmington Hills responded

Skhan, we are glad we could help!

October 27, 2020

Dealership Rating
Employee Rating

Don, James, and Mike were the best team I could have hoped for. I had a lot of expectations for my new vehicle and a very tight schedule to accomplish the task. Don helped me build a model that I would More

by K Graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Yu , Mike Beidoun

Nov 07, 2020

Suburban Toyota of Farmington Hills responded

We hope to be of service to you again in the future. Best wishes, Suburban Toyota of Farmington Hills

October 20, 2020

Dealership Rating
Employee Rating

Alex Lavrov from Sales dept. is the person to speak with. He is very helpful and gave me a very good deal for my new Rav4. I would definitely recommend talking to Alex. More

by Avi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Lavrov , Mike Beidoun

Oct 27, 2020

Suburban Toyota of Farmington Hills responded

Avi, thank you for your kind words and this wonderful review!

October 04, 2020

Dealership Rating
Employee Rating

Don recently helped me lease a 2021 Toyota Corolla. He went above and beyond making it very affordable to for me, especially since I’m starting school again. Upon going to pickup my new vehicle - Don had More

by Kimberly22490
Recommend Dealer
Yes

Other Employees Tagged: Don Yu

Oct 13, 2020

Suburban Toyota of Farmington Hills responded

Hi Kimberly, thank you so much for your positive comments about Suburban Toyota of Farmington Hills!

September 14, 2020

Dealership Rating

Between our Salesman, Mr. Robert Guthrie-exceptional personality, and knows his Vehicles. The entire Management Team, with a special “shout out“ to Mr. James Gerrard for all his kind words and most obvi More

by tannerwilliam717
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Guthrie

Sep 17, 2020

Suburban Toyota of Farmington Hills responded

We appreciate your positive review about your recent experience with us!

September 09, 2020

Dealership Rating
Employee Rating

Alex did an outstanding job showing me all the features of a Toyota Rav 4 Hybrid and giving me a test drive. Was very impressed by his knowledge of all the features of a hybrid model. My first of this type More

by same7
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams, Alex Lavrov , Mike Beidoun

Sep 15, 2020

Suburban Toyota of Farmington Hills responded

We can't wait to see you again, have a great day.

August 01, 2020

Dealership Rating

Don is so easy to work with. He makes you feel comfortable & doesn’t pressure you into anything. After selling me the car he personally put the car mats in & went over all the car specs with me. J More

by Hannah y
Recommend Dealer
Yes

Other Employees Tagged: Don Yu

Aug 05, 2020

Suburban Toyota of Farmington Hills responded

Thank you so much again for your feedback! We hope you have a great day!

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