James Gerrard | Page 27
Sales Manager
Suburban Toyota of Farmington Hills
25000 Haggerty Rd.
Farmington Hills, MI 48335
Dealership Experience
14 yrs, 3 mos
Industry Experience
31 yrs, 2 mos
346 Reviews
Write a Review346 Reviews of James Gerrard
January 07, 2020
Don Yu and James Gerrard (general manager) were AMAZING to work with!! They were attentive, prompt and answered all of my questions. I will get all of my cars from them from now on. to work with!! They were attentive, prompt and answered all of my questions. I will get all of my cars from them from now on. More
Other Employees Tagged: Don Yu
December 31, 2019
Amazing , knowledgeable , friendly and fast service! I came in on a whim tire kicking,and not expecting much for my trade in. The sales team listened to what i needed. What i wanted, and what would work I came in on a whim tire kicking,and not expecting much for my trade in. The sales team listened to what i needed. What i wanted, and what would work best for me. They made it all happen in budget in a three day period. My mind was blown. They really put in the effort. Lots of great communication with the salesman so we didnt get off track too. Highly recommended. More
Other Employees Tagged: Tanner Tulgetske , Ryan Prince, Waqas Yousuf
December 18, 2019
Great Team to work with. Ask for Yousif if he can help in any way he will. Definitely went out of his way to make our experience enjoyable and easy. Ask for Yousif if he can help in any way he will. Definitely went out of his way to make our experience enjoyable and easy. More
Other Employees Tagged: Ryan Prince, Waqas Yousuf
December 03, 2019
Very good Ash is the nice sales person, he helped me to finalize the car. And also the deal I got is within my budget, I will definitely recommend Ash is the nice sales person, he helped me to finalize the car. And also the deal I got is within my budget, I will definitely recommend More
Other Employees Tagged: Zach Lukenbill, Ash Rahman
November 17, 2019
Conveniently located right off two major freeways. Friendly staff, competitive offers, willing to earn your business and will go the extra mile to do so. High Praise for both Don Yu and his manager Friendly staff, competitive offers, willing to earn your business and will go the extra mile to do so. High Praise for both Don Yu and his manager, James Gerrard. Class individuals who treat you very professional and respectfully. More
Other Employees Tagged: Don Yu
November 12, 2019
Lack of professionalism and competency. Some people go out of their way to make things right, while others do the complete opposite. This is exactly how I would describe the team I worked with at Suburban out of their way to make things right, while others do the complete opposite. This is exactly how I would describe the team I worked with at Suburban Farmington. It’s a SHAME Toyota has these people working to sell their legendary brand. More
Other Employees Tagged: Don Yu, Kevin Dennis, Cody Adams , Dave Davis
October 31, 2019
Very good service but not enough discount Over all it is ver good dealer and a good sales people specialy ms Awring Ahmed,she was excellent person for sales and as friendnes very good job Over all it is ver good dealer and a good sales people specialy ms Awring Ahmed,she was excellent person for sales and as friendnes very good job More
Other Employees Tagged: Awring Ahmed
October 21, 2019
Best customer service James Gerrard is the best manager at the suburban dealership and thanks to his best service I continue to come back to Toyota Don Yu has been great James Gerrard is the best manager at the suburban dealership and thanks to his best service I continue to come back to Toyota Don Yu has been great explaining everything to me RAV4 Thanks to him I understand the features so weel Zack was very courteous and explained the paperwork nicely Again James Gerald warmth and best service will continue to bring v me back to Toyota Thanks More
Other Employees Tagged: Don Yu , Zach Lukenbill
October 14, 2019
Good dealership It’s nice to work with Don Yu and James. Great service, detailed explanations and they are trying best to meet our requirements. I really recommend. It’s nice to work with Don Yu and James. Great service, detailed explanations and they are trying best to meet our requirements. I really recommend. More
Other Employees Tagged: Don Yu , Anthony Davenport, Zach Lukenbill
October 12, 2019
Great Service with fantastic follow up After calling several other dealers looking for information about getting a 2020 Tacoma TRD Pro, I called Suburban. The team there took my request v After calling several other dealers looking for information about getting a 2020 Tacoma TRD Pro, I called Suburban. The team there took my request very seriously. Don did a fantastic job for me, and followed the process from order to delivery, and kept me in the loop of every change. I was able to pick my truck up 12 hours after delivery to their lot. I would highly recommend Don. He never pressured me, and made sure that I got exactly the car and service I wanted. It was a great experience. More
Other Employees Tagged: Don Yu , Zach Lukenbill

