James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard | Page 27

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

Contact Me
4.9
346 Reviews

Dealership Experience

14 yrs, 3 mos

Industry Experience

31 yrs, 2 mos

4.9

346 Reviews

Write a Review

346 Reviews of James Gerrard

January 07, 2020

Dealership Rating
Employee Rating

Don Yu and James Gerrard (general manager) were AMAZING to work with!! They were attentive, prompt and answered all of my questions. I will get all of my cars from them from now on. More

by Jmackenzie
Recommend Dealer
Yes

Other Employees Tagged: Don Yu

December 31, 2019

Dealership Rating
Employee Rating

Amazing , knowledgeable , friendly and fast service! I came in on a whim tire kicking,and not expecting much for my trade in. The sales team listened to what i needed. What i wanted, and what would work More

by neiltrelfa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tanner Tulgetske , Ryan Prince, Waqas Yousuf

Jan 07, 2020

Suburban Toyota of Farmington Hills responded

Neiltrelfa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Toyota of Farmington Hills. Thanks again for the recommendation, and have an amazing day!

December 18, 2019

Dealership Rating
Employee Rating

Great Team to work with. Ask for Yousif if he can help in any way he will. Definitely went out of his way to make our experience enjoyable and easy. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Prince, Waqas Yousuf

Dec 26, 2019

Suburban Toyota of Farmington Hills responded

We can't wait to see you again, have a great day.

December 03, 2019

Dealership Rating
Employee Rating

Very good Ash is the nice sales person, he helped me to finalize the car. And also the deal I got is within my budget, I will definitely recommend More

by Venu.arvapalli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Lukenbill, Ash Rahman

Dec 04, 2019

Suburban Toyota of Farmington Hills responded

We are so happy to read such a great review about Suburban Toyota of Farmington Hills! We hope to be of service to you again in the future. Best wishes, Suburban Toyota of Farmington Hills

November 17, 2019

Dealership Rating
Employee Rating

Conveniently located right off two major freeways. Friendly staff, competitive offers, willing to earn your business and will go the extra mile to do so. High Praise for both Don Yu and his manager More

by wsdp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Yu

Nov 19, 2019

Suburban Toyota of Farmington Hills responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Toyota of Farmington Hills!

November 12, 2019

Dealership Rating
Employee Rating

Lack of professionalism and competency. Some people go out of their way to make things right, while others do the complete opposite. This is exactly how I would describe the team I worked with at Suburban More

by AAS
Recommend Dealer
No

Other Employees Tagged: Don Yu, Kevin Dennis, Cody Adams , Dave Davis

October 31, 2019

Dealership Rating
Employee Rating

Very good service but not enough discount Over all it is ver good dealer and a good sales people specialy ms Awring Ahmed,she was excellent person for sales and as friendnes very good job More

by Amir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Awring Ahmed

Nov 28, 2019

Suburban Toyota of Farmington Hills responded

Amir, thank you for your kind words and this wonderful review! We hope to see you soon!

October 21, 2019

Dealership Rating
Employee Rating

Best customer service James Gerrard is the best manager at the suburban dealership and thanks to his best service I continue to come back to Toyota Don Yu has been great More

by Reemavohra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Yu , Zach Lukenbill

Oct 24, 2019

Suburban Toyota of Farmington Hills responded

Hi! We're so happy we were able to help you out!

October 14, 2019

Dealership Rating
Employee Rating

Good dealership It’s nice to work with Don Yu and James. Great service, detailed explanations and they are trying best to meet our requirements. I really recommend. More

by joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Yu , Anthony Davenport, Zach Lukenbill

Oct 23, 2019

Suburban Toyota of Farmington Hills responded

Joyce, it's experiences like yours that really keep us motivated!

October 12, 2019

Dealership Rating
Employee Rating

Great Service with fantastic follow up After calling several other dealers looking for information about getting a 2020 Tacoma TRD Pro, I called Suburban. The team there took my request v More

by RGW75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Yu , Zach Lukenbill

Oct 23, 2019

Suburban Toyota of Farmington Hills responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Toyota of Farmington Hills!

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