James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills
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James Gerrard | Page 27

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

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4.9
267 Reviews

Dealership Experience

12 yrs, 2 mos

Industry Experience

29 yrs, 1 mo

4.9

267 Reviews

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267 Reviews of James Gerrard

September 15, 2017

Dealership Rating
Employee Rating

Great Experience We had a Corolla that we wanted to replace so my husband went to a few different dealers to look at the cars, pricing, etc. It was Chris Wildgoose at More

by carlover
Recommend Dealer
Yes

Other Employees Tagged: Chris Wildgoose

Sep 29, 2017

Suburban Toyota of Farmington Hills responded

Thank you for taking the time to give us positive feedback. It has been a pleasure serving you. Quality and customer service is always our number one priority, and we’re happy to hear that Chris and James exceeded your expectations. Thank you again for choosing us, we look forward to having you as one of our valued customers for many more years to come.

April 30, 2017

Dealership Rating
Employee Rating

2017 SE Camery Very nice excellent customer services , I would recommend family members and friends for this dealership. This is the 3rd vehicle I bought from this More

by Jassim shareef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bobby Bedi, Yvette Speight

April 01, 2017

Dealership Rating
Employee Rating

Great transaction I bought a used toyota camry from this dealership. The sales people were very nice and professional. Will recommend them to friends and family members More

by Awishamirza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bobby Bedi, Yvette Speight

Apr 02, 2017

Suburban Toyota of Farmington Hills responded

Thanks for the positive review! We hope to serve you again in the future!

March 31, 2017

Dealership Rating
Employee Rating

Excellent return customer service My husband and I are return customers of this dealership and have always received the best service whether re-leasing or vehicle maintenance in the se More

by Sandra P Range
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Yvette Speight

Apr 02, 2017

Suburban Toyota of Farmington Hills responded

Congratulations on the new vehicle, we are always happy to hear from satisfied customers such as yourself. We look forward to helping you with the next one!

February 02, 2017

Dealership Rating

customer review Mr. Gerrard and Mrs. Speight provide the excellent service. Very friendly dealership. Mrs. Speight is definitely the customer oriented sale person More

by tony tsai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Yvette Speight, Yvette Speight

January 28, 2017

Dealership Rating
Employee Rating

2017 New Toyoto Highlander Purchase I had the pleasure to work with Salesman : Kelvin Toma over a span of 4 months in which i was deciding on my next car. During the process, i have dr More

by ikaddouh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Toma, Shawn (Finance Manager)

Mar 16, 2017

Suburban Toyota of Farmington Hills responded

Thanks for the great review and the business!!

January 25, 2017

Dealership Rating
Employee Rating

ABSOLUTE BEST DEALERSHIP! I am so happy to have purchased my vehicle from ROBERT GUTHRIE at SUBURBAN TOYOTA OF FARMINGTON HILLS, MI! He Made the process super simple!! Made sur More

by sonyakasmikha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Guthrie , Jeff Kessler

Jan 27, 2017

Suburban Toyota of Farmington Hills responded

This is great to hear! We certainly appreciate your positive feedback! Customer satisfaction is very important to us and we are glad we were able to deliver. Thank you for coming to us, and we look forward to seeing you next time!

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