James Gerrard | Page 29

Best customer service James Gerrard is the best manager at the suburban dealership and thanks to his best service I continue to come back to Toyota Don Yu has been great James Gerrard is the best manager at the suburban dealership and thanks to his best service I continue to come back to Toyota Don Yu has been great explaining everything to me RAV4 Thanks to him I understand the features so weel Zack was very courteous and explained the paperwork nicely Again James Gerald warmth and best service will continue to bring v me back to Toyota Thanks More

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Good dealership It’s nice to work with Don Yu and James. Great service, detailed explanations and they are trying best to meet our requirements. I really recommend. It’s nice to work with Don Yu and James. Great service, detailed explanations and they are trying best to meet our requirements. I really recommend. More

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Great Service with fantastic follow up After calling several other dealers looking for information about getting a 2020 Tacoma TRD Pro, I called Suburban. The team there took my request v After calling several other dealers looking for information about getting a 2020 Tacoma TRD Pro, I called Suburban. The team there took my request very seriously. Don did a fantastic job for me, and followed the process from order to delivery, and kept me in the loop of every change. I was able to pick my truck up 12 hours after delivery to their lot. I would highly recommend Don. He never pressured me, and made sure that I got exactly the car and service I wanted. It was a great experience. More

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Great experience at Suburban Toyota My family and I walked into Suburban Toyota this morning to see how much space was in the Highlander. We were greeted by Yvette when we entered. She w My family and I walked into Suburban Toyota this morning to see how much space was in the Highlander. We were greeted by Yvette when we entered. She was very helpful explaining what the vehicle had to offer, yet not pushy. A few hours later, thanks to Yvette Speight, James Gerrard and Ryan Price, I drove off in my brand new Toyota Highlander! Thank you for your professionalism! More

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Yvette and James are amazing! Walked in browsing, left with a car! Yvette was fabulous from beginning to end. No pressure to buy, but had an answer to every question we asked, guid Walked in browsing, left with a car! Yvette was fabulous from beginning to end. No pressure to buy, but had an answer to every question we asked, guiding us to the inventory within our price point with the options we were looking for. James, went above and beyond to ensure we left with car wanted, procuring a same day dealer trade! I highly recommend this customer service focused team for your next Toyota! More

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Excellent James listen to me delivery exactly what he said, He was very helpful I appreciate what he done for me,. I will definitely continue to refer my Family James listen to me delivery exactly what he said, He was very helpful I appreciate what he done for me,. I will definitely continue to refer my Family and friends to this dealership, continue the superb Job. More

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Recent cat purchase 2019 Camry XLE Both Don Yo and James from the dealership spent alot of time with me answering any questions and explaining things to make sure I was totally satisfie Both Don Yo and James from the dealership spent alot of time with me answering any questions and explaining things to make sure I was totally satisfied with the purchase of my beautiful 2019 Camry XLE More

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Very happy to have a new Prius! Very pleased with the dealership, especially with the helpful and friendly assistance of our sales rep, Anthony. We appreciated his effort to find the Very pleased with the dealership, especially with the helpful and friendly assistance of our sales rep, Anthony. We appreciated his effort to find the model we wanted from your sister dealership. We were very happy with the trade in deal for our old Prius, and the $1,000 rebate. More

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first lease made v simple it was my first lease , i had a lot of questiobs in mind , explained very well by waqas , answered all questions , got a great deal . it was my first lease , i had a lot of questiobs in mind , explained very well by waqas , answered all questions , got a great deal . More

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Amazing price & customer service I compared prices between several Toyota dealerships & James at Suburban Toyota of Farmington Hills gave me a great deal by far. My sales person, Don I compared prices between several Toyota dealerships & James at Suburban Toyota of Farmington Hills gave me a great deal by far. My sales person, Don Yu, was super friendly & helpful. He patiently answered all of my questions. Even after I drove off the lot, he has been responsive with any questions or needs that I have. More

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