James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard | Page 29

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

Contact Me
4.9
346 Reviews

Dealership Experience

14 yrs, 3 mos

Industry Experience

31 yrs, 2 mos

4.9

346 Reviews

Write a Review

346 Reviews of James Gerrard

June 25, 2019

Dealership Rating
Employee Rating

The Most AMAZING car buying experience EVER. Mike went above and beyond to ensure everything from my test drive to purchase was at the optimum level of customer service. He was attentive, underst More

by TashaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams , Mike Beidoun, Zach Lukenbill

Jun 27, 2019

Suburban Toyota of Farmington Hills responded

We are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

June 25, 2019

Dealership Rating
Employee Rating

Excellent Mike was very helpful in finding the vehicle that best meets my needs. Zach was also very helpful in getting my loan approved really quick! More

by Ddamd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams , Mike Beidoun, Zach Lukenbill

Jun 27, 2019

Suburban Toyota of Farmington Hills responded

We are so happy to read such a great review about Suburban Toyota of Farmington Hills! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 25, 2019

Dealership Rating
Employee Rating

Great service Very well and friendly salesman very knowledgeable of the paperwork and car. This dealership is the best by far. I will recommend this salesman to all More

by Cbradley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Beidoun, Zach Lukenbill

Jun 27, 2019

Suburban Toyota of Farmington Hills responded

We're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

June 21, 2019

Dealership Rating

Satisfied Customer Mike was very knowledgeable and friendly! He made every step of the process easy and seamless! The entire Toyota team had my best interest at hand and More

by Tammy5262
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams , Mike Beidoun, Zach Lukenbill

Jun 26, 2019

Suburban Toyota of Farmington Hills responded

Tammy, thank you for your kind words and this wonderful review!

May 24, 2019

Dealership Rating
Employee Rating

New Avalon For anybody reading this . This is a must visit dealership. They absolutely love to sell Toyota’s and it shows. Michael and his team go above and beyo More

by Fontach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Joh, Zach Lukenbill

May 30, 2019

Suburban Toyota of Farmington Hills responded

Hi Fontach, thank you so much for your positive comments about Suburban Toyota of Farmington Hills!

May 24, 2019

Dealership Rating
Employee Rating

Excellent!! Lance was awesome!! And James and Ryan too!!!! They gave me a really good deal!! I am excited with my new 2020 Corolla. Just made my year!! More

by Hiromi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Green, Ryan Prince

May 30, 2019

Suburban Toyota of Farmington Hills responded

Hiromi, thank you for your kind words and this wonderful review!

May 19, 2019

Dealership Rating
Employee Rating

great!!! Lance was so great in the purchase of my lease. Even though I know lance personally he still was so professional with the process, he answered any que More

by Haleyj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Green, Zach Lukenbill

May 22, 2019

Suburban Toyota of Farmington Hills responded

Hi Haleyj, we are very happy to have provided you with such a positive experience!

May 18, 2019

Dealership Rating
Employee Rating

Team members going above and beyond Everyone was Great...Matt Marzielli went out fo his way to get my Tacoma serviced and detailed in the shortest possible time line, plus he kept me inf More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Waqas Yousuf, Matt Marzielli

May 22, 2019

Suburban Toyota of Farmington Hills responded

Bob, we really appreciate your feedback!

May 10, 2019

Dealership Rating
Employee Rating

They got very lucky and got my requested car! Dealership is located in a nicer area of metro Detroit, great for a comfortable car shopping experience. Don was assigned as sales representative to m More

by RAV4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Yu, Joe Lehr , Ryan Prince

May 22, 2019

Suburban Toyota of Farmington Hills responded

We are so pleased you enjoyed your visit to Suburban Toyota of Farmington Hills!

May 10, 2019

Dealership Rating
Employee Rating

Best car buying experience I have ever had. Everyone was very friendly and helpful. The process was fast and easy. Great customer service! I highly recommend buying a car from Suburban Toyota of More

by Myra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams , Zach Lukenbill, Kelvin Toma

May 22, 2019

Suburban Toyota of Farmington Hills responded

Myra, it's experiences like yours that really keep us motivated!

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