James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard | Page 30

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

Contact Me
4.9
346 Reviews

Dealership Experience

14 yrs, 3 mos

Industry Experience

31 yrs, 2 mos

4.9

346 Reviews

Write a Review

346 Reviews of James Gerrard

May 06, 2019

Dealership Rating
Employee Rating

Very accommodating & knowledgeable Danny was the first person to greet us at the dealership and went out of his way to make our truck buying experience easy and hassle free. He offered More

by patty2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Berry

May 22, 2019

Suburban Toyota of Farmington Hills responded

Hi there, we're glad you had such a wonderful experience with us!

May 05, 2019

Dealership Rating
Employee Rating

Rava 4 Anthony is a true gem. He did such an amazing job assisting me with my new car purchase. He really made my first time car buying experience pleasurabl More

by Ltaylor27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams , Anthony Davenport, Zach Lukenbill

May 06, 2019

Suburban Toyota of Farmington Hills responded

We're glad you had such a wonderful experience with us!

April 30, 2019

Dealership Rating
Employee Rating

Excellent experience in auto buying. The treatment I received as a customer from Mr.'s Gerrard and Toma was excellent. The process was smooth and effortless. The speed at which the transa More

by Mkke612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Toma

May 06, 2019

Suburban Toyota of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 30, 2019

Dealership Rating
Employee Rating

Excellent service : i appreciate all the help from the manager in sales James Gerrard. As soon as he knew there was an issue we had, he contacted and found us a new car More

by Sidhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Toma

May 01, 2019

Suburban Toyota of Farmington Hills responded

Hi Sidhu! We're so happy we were able to help you out!

April 29, 2019

Dealership Rating
Employee Rating

Yousuf and James both are good in dealing customer. Yousuf and James are good in dealing customer...really appreciate their good work Negotiate is good and really good in making test drive arrangemen More

by Avinash1303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Prince, Waqas Yousuf

May 01, 2019

Suburban Toyota of Farmington Hills responded

H, thank you for taking the time to leave a review for us at Suburban Toyota of Farmington Hills. We're happy we could meet your expectations!

April 26, 2019

Dealership Rating
Employee Rating

Very knowledgeable, friendly And helpful Anthony and James were very helpful , they made sure I learned about all the options available to me and helped me through the process for a smooth tr More

by SaeidTacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Davenport

May 01, 2019

Suburban Toyota of Farmington Hills responded

We're so glad that we were able to go above and beyond your expectations!

April 18, 2019

Dealership Rating
Employee Rating

Lovely experience! Rob,my sales person, was so helpful and communicated extremely well. Such a friendly guy! Absolutely loved the whole experience here!! Everyone at th More

by Khymes19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Guthrie, Cody Adams , Karen Cottrill, Seth Croucher, Zach Lukenbill, Craig Rumberger, Ray Shurson, Jason Wahoski

Apr 23, 2019

Suburban Toyota of Farmington Hills responded

We really appreciate your feedback!

April 03, 2019

Dealership Rating
Employee Rating

Customer service oriented I went in to Suburban Toyota and was surprised by how well I was treated. Robert Guthrie took a lot of time to answer all of my questions on the RAV4 More

by BobColeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Guthrie , Zach Lukenbill

Apr 18, 2019

Suburban Toyota of Farmington Hills responded

We are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

March 26, 2019

Dealership Rating
Employee Rating

Excellent. New leased Tacoma is excellent. Great service from Don and James. We are previous Honda owners, Toyota experience is much better. I don't anticipate g More

by en9rypt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Yu

Apr 04, 2019

Suburban Toyota of Farmington Hills responded

Thank you for your kind words and this wonderful review!

March 11, 2019

Dealership Rating
Employee Rating

New Canry I was in the process of buying a new car. Everyone at Suburban is awesome and easy to deal with. There was no haggling or sitting at the dealership fo More

by Fontach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Joh, Evan Jonik, Zach Lukenbill

Mar 13, 2019

Suburban Toyota of Farmington Hills responded

Thanks for your praise and kind comments about our team! We hope to be of service to you again in the future. Best wishes, Suburban Toyota of Farmington Hills

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