James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard | Page 34

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

Contact Me
4.9
346 Reviews

Dealership Experience

14 yrs, 3 mos

Industry Experience

31 yrs, 2 mos

4.9

346 Reviews

Write a Review

346 Reviews of James Gerrard

February 09, 2018

Dealership Rating
Employee Rating

Great vehicle buying experience Yvette made my truck buying experience easy and stress free. Everyone one was great from sales to financing. I wouldn't hesitate to buy from Suburban More

by toyota1wife
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Lukenbill, Yvette Speight

Feb 12, 2018

Suburban Toyota of Farmington Hills responded

We're so glad that we were able to go above and beyond your expectations! We hope you enjoy your new vehicle! Don't hesitate to reach out if you have any more questions.

January 31, 2018

Dealership Rating
Employee Rating

BEND OVER BACKWARDS Don Yu and James Gerrard worked very hard to not only just earn our business but to truly make us satisfied customers. They nailed it! Thank you to More

by 2018 Sequoia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Yu

December 21, 2017

Dealership Rating
Employee Rating

The Right Stuff Yvette was great to work with and we felt no high pressure tactics. She always expressed genuine concern for our likes/dislikes. Love driving the new More

by red9798wings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Bedi, Yvette Speight

October 31, 2017

Dealership Rating
Employee Rating

Excellent service Sales Chris is knowledgeable. Finance manager Bobby demonstrates great care in helping us choose the right package. Transaction goes smoothly. Good t More

by Toyota
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Bobby Bedi, Chris Wildgoose

October 03, 2017

Dealership Rating
Employee Rating

Great customer service Got a great price! Truck was ready when promised! I was very happy, there was no hassle and was treated very professionally. The salesman was ryan pri More

by Jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams , Ryan Prince

Oct 06, 2017

Suburban Toyota of Farmington Hills responded

Thanks for the positive review! We hope you enjoy your new truck!

October 03, 2017

Dealership Rating
Employee Rating

Happy Customer I was very happy with the ease of the process of trading in my old car and buying a new one. The salesman was friendly and knowledgeable. I felt I was More

by Megmarie330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams , Ryan Prince, Liam

Oct 06, 2017

Suburban Toyota of Farmington Hills responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

September 29, 2017

Dealership Rating
Employee Rating

Great experience Ryan Prince does a great job to help us to buy the new vehicle. We are so happy with Toyota Suburban experience.we are really excited about our new hi More

by Igor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams , Ryan Prince

Sep 30, 2017

Suburban Toyota of Farmington Hills responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Ryan! Looking forward to your next visit!

September 29, 2017

Dealership Rating
Employee Rating

Class Act My wife and I recently purchased a Toyota forerunner from suburban Toyota in Farmington Hills This is our fifth purchase from this dealership an More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams , DJ Kaminga, Stuart Smith, Yvette Speight, Liam

Sep 30, 2017

Suburban Toyota of Farmington Hills responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us! Looking forward to your next visit!

September 23, 2017

Dealership Rating
Employee Rating

Love My New RAV4 I bought my first Toyota, a RAV4 from Suburban Toyota and it was a great experience! I worked with MJ and James and couldn't be happier. They both w More

by RAVRene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Joh, Everyone I came into contact with was pleasant, both Cody and Stuart checked in on me as well.

Sep 30, 2017

Suburban Toyota of Farmington Hills responded

Thanks for the incredible feedback! We are so glad to hear that Michael and James were able to assist you in picking out the perfect RAV4. We hope to serve you again for all of your vehicle-related needs!

September 15, 2017

Dealership Rating
Employee Rating

Great Experience We had a Corolla that we wanted to replace so my husband went to a few different dealers to look at the cars, pricing, etc. It was Chris Wildgoose at More

by carlover
Recommend Dealer
Yes

Other Employees Tagged: Chris Wildgoose

Sep 30, 2017

Suburban Toyota of Farmington Hills responded

Thank you for taking the time to give us positive feedback. It has been a pleasure serving you. Quality and customer service is always our number one priority, and we’re happy to hear that Chris and James exceeded your expectations. Thank you again for choosing us, we look forward to having you as one of our valued customers for many more years to come.

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