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James Hatchett
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142 Reviews
142 Reviews
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142 Reviews of James Hatchett
May 02, 2025
Prompt service. Courteous and knowledgeable service rep. James explained what had been done as well as what may be needed in the near future. He even gave me an esti Courteous and knowledgeable service rep. James explained what had been done as well as what may be needed in the near future. He even gave me an estimate of the cost. More
by DRMCCRAY
Verified Customer
April 29, 2025
The service experience at BMW Orland Park is top notch every time. This dealership is by far the best! every time. This dealership is by far the best! More
by GGERAMI
Other Employees Tagged: Tony Scanlon
April 25, 2025
Jason Jackobaski. is very professional he has always put my concerns first he is wonderful is very professional he has always put my concerns first he is wonderful More
by georgewgirl722@att.net
Other Employees Tagged: Dion Grace, Jason Jakubowski, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Rob Snipe, Kevin Hernandez
April 24, 2025
Everyone is friendly and helpful. They keep you updated about the process and and timing for the completion of services. I also love that even if I'm not waiting at the dealership, I They keep you updated about the process and and timing for the completion of services. I also love that even if I'm not waiting at the dealership, I receive those updates via text messages along with videos of the issue before I give permission to move forward with the repair. More
by LADY_ARRELDA02
Other Employees Tagged: Dion Grace, Cory Kazienko, Liz Cornelius, Kevin Hernandez , Colleen, Mateen
April 19, 2025
Thank you for the time you turned the work around on my car. However, The Service department answered all of my concerns once I was able to speak with the right person. Communication in the service depart car. However, The Service department answered all of my concerns once I was able to speak with the right person. Communication in the service department could be improved. More
by ESSIESIGMA3
Other Employees Tagged: Jason Jakubowski, Liz Cornelius
April 16, 2025
Liz was great. Helpful, nice. Informative. I will go back without a problem. Thank you Helpful, nice. Informative. I will go back without a problem. Thank you More
by ROBERTACOLES10
Other Employees Tagged: Liz Cornelius
April 14, 2025
I was very satisfied with the service and advice I received from James, my service advisor. He was very attentive to my concerns and explained everything to my satisfaction. received from James, my service advisor. He was very attentive to my concerns and explained everything to my satisfaction. More
by WVKEEN
April 13, 2025
Accomplished service team who are knowledgeable, thorough, accommodating and always appreciative of my return business. thorough, accommodating and always appreciative of my return business. More
by DBIERNACKI
Other Employees Tagged: Jason Jakubowski
April 10, 2025
Friendly faces, fast and accurate diagnosis and repairs of any issues. Nice waiting area with amenities. of any issues. Nice waiting area with amenities. More
by MREED135II
Other Employees Tagged: Jason Jakubowski, Tony Scanlon, Liz Cornelius
