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James Hatchett
James Hatchett at BMW of Orland Park

James Hatchett

Service Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.8
176 Reviews
4.8

176 Reviews

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176 Reviews of James Hatchett

August 13, 2025

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Anytime I visit this place James is so knowledgeable courteous and I love this place More

by HOTCHOCOLATECITY1
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Recommend Dealer
Yes
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Aug 13, 2025

BMW of Orland Park responded

It was our pleasure to assist you. Thank you from all of us here at BMW of Orland Park!

July 27, 2025

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Fantastic Friendly Professional Z always does a great job with nice staff and expertise and speed. More

by WRN
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, Jason Jakubowski, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Rob Snipe, Kevin Hernandez

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Jul 28, 2025

BMW of Orland Park responded

Thank you for the kind words! We're so glad to hear you had a fantastic experience with our friendly and professional team. Our staff is always here to deliver expert service with speed and care! Best Wishes, BMW Of Orland Park

July 26, 2025

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nothing wrong with the service. really like the modifications to the office. was faster then expected. More

by ROBERT.MANNY
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Recommend Dealer
Yes
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Jul 28, 2025

BMW of Orland Park responded

Thank you for taking time to leave us a review! We appreciate your 5 star review! Best Wishes, BMW Of Orland Park

July 22, 2025

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BMW is very professional and I like the fact that they keep you informed about the status of your vehicle. Also they give you different options to think about when making a decision without any pressure. More

by KENNEDY0522
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Recommend Dealer
Yes

Other Employees Tagged: Colleen Wright

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Jul 23, 2025

BMW of Orland Park responded

Thank you for highlighting the professionalism and transparency of our team at BMW of Orland Park. We’re happy to give you the information and support you need to make confident decisions. We look forward to welcoming you back in the future!

July 16, 2025

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My visit yesterday was excellent except for the wait time with a scheduled appointment. I liked the service advisor. More

by ATONIA394
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Recommend Dealer
Yes
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Jul 16, 2025

BMW of Orland Park responded

Thank you for your feedback! We're glad to hear you had an excellent visit and that you liked your service advisor. We apologize for the wait time, especially with a scheduled appointment—your time is important to us, and we’re working to improve in that area. We appreciate your patience and hope to serve you even better next time! Best Wishes, BMW Of Orland Park

July 14, 2025

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Love the BMW I plan on trading in my X2 soon I looking at the X1 just waiting for the New models More

by PETEY5250
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Recommend Dealer
Yes
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Jul 14, 2025

BMW of Orland Park responded

All of us at BMW of Orland Park are happy to see this wonderful feedback!!

July 13, 2025

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Zeigler BMW always provides professional customer service from arrival through checkout. James thoroughly explained all the issues that needed to be addressed and the service was performed in a timely manne More

by VALHARAM
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Recommend Dealer
Yes
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Jul 14, 2025

BMW of Orland Park responded

Thank you for the great feedback! We're proud to hear that James and the Zeigler BMW team provided professional service from start to finish. Clear communication and timely repairs are what we strive for, and we appreciate your continued trust in us! Best Wishes, BMW Of Orland Park

July 12, 2025

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The place is very clean and the people there are very nice and attentive to the customers More

by LANESHIAP
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Recommend Dealer
Yes
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Jul 14, 2025

BMW of Orland Park responded

Thank you for the wonderful feedback! We're glad you noticed the cleanliness and attentiveness of our team. Providing a welcoming and customer-focused environment is always our goal. We appreciate your support! Best Wishes, BMW Of Orland Park

July 09, 2025

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Everything was super, the coordination of the loaner, the reception staff and my service coordinator, thanks for let me the opportunity of driving a new BMX X3 with only 16 miles!. I do recommend to my daug More

by RONYJET15
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Recommend Dealer
Yes

Other Employees Tagged: Tom,

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Jul 10, 2025

BMW of Orland Park responded

Thank you for recommending BMW of Orland Park and for sharing your kind feedback about our amazing team! We are thrilled to have you and your daughter as customers. Take care!

July 06, 2025

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Nice, clean , professional people working there . Great communication while waiting for car to be looked at or fixed . More

by CECHAYDEN1
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Recommend Dealer
Yes
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Jul 07, 2025

BMW of Orland Park responded

Thank you for sharing your great feedback! We appreciate your business and we hope to see you again at BMW of Orland Park.

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