James Herrera

My wife and I made our first contact with James Herrera on Saturday 3-15 2020 while in the showroom. .James was the most pleasant salesman I have ever dealt with in many years of buying cars. He was extrem on Saturday 3-15 2020 while in the showroom. .James was the most pleasant salesman I have ever dealt with in many years of buying cars. He was extremely patient and informative in describing the Rx350 we there to see. He was above and beyond in describing all the new technology to us. James then let my wife take a test drive for another 45 minutes, which solidified our decision on the vehicle. I told James we would talk the next day. We purchased the vehicle on Sunday with very little but very fair negotiation. This was our fourth purchase of a Lexus and the experience with James and his colleagues exceeded all expectations. The pickup of the vehicle was superb and they even had a technology expert ( Jose) spend an hour with us going over the complexities of the technology setup. I have now recommended two potential buyers to Rallye and of course to contact James. If you want to be treated with respect and dignity, which is rare in this business, Go to Rallye and see James Herrera. More

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I’ve known Joanna for years and she is great to work with. She knows her job and does it professionally and makes the experience easy for her customers. I’ve been using this dealership for almost 40 ye with. She knows her job and does it professionally and makes the experience easy for her customers. I’ve been using this dealership for almost 40 years now and Iv’ve never had an issue. More

by PLVIKING Verified Customer Verified Customer

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One of the most pleasant experiences I’ve ever had in a car dealership. Professional and informative. I will never buy anywhere else! car dealership. Professional and informative. I will never buy anywhere else! More

by MPBRY Verified Customer Verified Customer

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Went in for a no cost service and was told that - coincidentally - there was a nail in my tire and I needed a new tire, which of course cost a lot of money. Then, the wait was extra long because it coincidentally - there was a nail in my tire and I needed a new tire, which of course cost a lot of money. Then, the wait was extra long because it appeared that the mechanics were on a break for lunch! Snacks at that time were only gummy candy things. The Lexus dealer on 110 in Farmingdale always has bagels or donuts. By the time we left we were irritated, annoyed and hungry. More

by GREENTAG Verified Customer Verified Customer

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James had good communication throughout the process and was very transparent and followed through as stated. was very transparent and followed through as stated. More

by JUSTIN.GRITTER Verified Customer Verified Customer

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they are very helpful and knowdge about the vehicle we were looking for and also help me to get finance were looking for and also help me to get finance More

by KURIJOJI Verified Customer Verified Customer

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Everything about this car purchase experience was professional and value added. Thank you very much Rallye! professional and value added. Thank you very much Rallye! More

by TIMFINNEGAN Verified Customer Verified Customer

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James was a pleasure to work with. All the staff at Rallye were terrific. This was the second, and probably not the last automobile I purchase from Rallye. Can’t wait till they move to All the staff at Rallye were terrific. This was the second, and probably not the last automobile I purchase from Rallye. Can’t wait till they move to Westbury! More

by BLUEJACKETII Verified Customer Verified Customer

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James was a pleasure to work with. He was professional, knowledgeable and very attentive. He heard and responded accordingly to my requests and what I was looking for in a vehicle. He was professional, knowledgeable and very attentive. He heard and responded accordingly to my requests and what I was looking for in a vehicle. Most importantly for me was he was not pushy. He provided the information and stepped back to let me process and decide.. I would highly recommend James (sales), Paul (finance) and Rallye Lexus. More

by LAPOTDC Verified Customer Verified Customer

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Couldn't be more helpful and professional. I felt like a VIP throughout very smooth buying process Must give 5 star rating for Monique forenza I felt like a VIP throughout very smooth buying process Must give 5 star rating for Monique forenza More

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