James Herrera

Went in for a no cost service and was told that - coincidentally - there was a nail in my tire and I needed a new tire, which of course cost a lot of money. Then, the wait was extra long because it coincidentally - there was a nail in my tire and I needed a new tire, which of course cost a lot of money. Then, the wait was extra long because it appeared that the mechanics were on a break for lunch! Snacks at that time were only gummy candy things. The Lexus dealer on 110 in Farmingdale always has bagels or donuts. By the time we left we were irritated, annoyed and hungry. More

by GREENTAG Verified Customer Verified Customer

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James had good communication throughout the process and was very transparent and followed through as stated. was very transparent and followed through as stated. More

by JUSTIN.GRITTER Verified Customer Verified Customer

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they are very helpful and knowdge about the vehicle we were looking for and also help me to get finance were looking for and also help me to get finance More

by KURIJOJI Verified Customer Verified Customer

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Everything about this car purchase experience was professional and value added. Thank you very much Rallye! professional and value added. Thank you very much Rallye! More

by TIMFINNEGAN Verified Customer Verified Customer

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James was a pleasure to work with. All the staff at Rallye were terrific. This was the second, and probably not the last automobile I purchase from Rallye. Can’t wait till they move to All the staff at Rallye were terrific. This was the second, and probably not the last automobile I purchase from Rallye. Can’t wait till they move to Westbury! More

by BLUEJACKETII Verified Customer Verified Customer

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James was a pleasure to work with. He was professional, knowledgeable and very attentive. He heard and responded accordingly to my requests and what I was looking for in a vehicle. He was professional, knowledgeable and very attentive. He heard and responded accordingly to my requests and what I was looking for in a vehicle. Most importantly for me was he was not pushy. He provided the information and stepped back to let me process and decide.. I would highly recommend James (sales), Paul (finance) and Rallye Lexus. More

by LAPOTDC Verified Customer Verified Customer

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Couldn't be more helpful and professional. I felt like a VIP throughout very smooth buying process Must give 5 star rating for Monique forenza I felt like a VIP throughout very smooth buying process Must give 5 star rating for Monique forenza More

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Everyone is great. No hassle, no pressure, Everything done on time. Free transportation if needed. Great coffee. No hassle, no pressure, Everything done on time. Free transportation if needed. Great coffee. More

by BOBBYP201 Verified Customer Verified Customer

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Professional, honest and knowledgeable, both, James Herrera and Anthony Piccirillo. It's pleasure working with both. No wonder, I'm repeat customer of Rallye Lexus. This was my fourth and fifth Lexus Herrera and Anthony Piccirillo. It's pleasure working with both. No wonder, I'm repeat customer of Rallye Lexus. This was my fourth and fifth Lexus (this time I got two). Thanks More

by SKRAWCZYK Verified Customer Verified Customer

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A Seamless and Exceptional Experience at Rallye Lexus Glen Cove I recently traded in my 2014 Scion FRS and purchased a 2024 Lexus IS 350 F Sport from Rallye Lexus, and the entire experience was truly Glen Cove I recently traded in my 2014 Scion FRS and purchased a 2024 Lexus IS 350 F Sport from Rallye Lexus, and the entire experience was truly outstanding from start to finish. James H., my Sales & Leasing Consultant, was incredible to work with. After submitting an inquiry for the IS 350 I saw advertised on social media, James promptly reached out and invited me in for a test drive. Scheduling was easy, and the whole process felt like a casual, informative conversation — never pushy or sales-driven. He answered all of my questions, offered helpful insights (including about my FRS, which he was familiar with), and maintained consistent communication via text before and after the sale. When I noticed some minor cosmetic imperfections after purchase (since the vehicle was used), James made sure they were taken care of without hesitation. Monique F., the finance manager, was equally fantastic. She walked me through the entire financing process patiently and professionally — no pressure at all. She clearly respected my budget, didn’t push any unwanted extras, and was happy to match a lower interest rate I had found elsewhere. She made sure I was comfortable and fully informed every step of the way. After the sale, she continued to follow up to check in and see how everything was going. You can tell she and James worked seamlessly as a team to make sure everything was smooth. At the end of the purchase, Monique even gave me a quick tour of the dealership and introduced me to the service team — everyone was friendly and welcoming, which made me feel even more confident about bringing the car back here for future service. Adnan B., the general sales manager, also stepped in with the same professionalism and customer care. I pointed out an imperfection on the front bumper, and he assured me it would be fixed before I picked up the vehicle — and sure enough, it was flawless. Their cosmetic work was so good I couldn’t even tell where the issue had been. Monique and Adnan even worked together to make some pricing adjustments to help stay within my budget, which I truly appreciated. Justin M., the vehicle specialist, did a great job walking me through the features of my new IS 350. He was patient, knowledgeable, and helped me get everything set up — including the Lexus app. His calm and helpful attitude made the learning curve easy. And finally, to the team who worked on the cosmetic repairs (unfortunately, I do not have names) — thank you. The attention to detail and quality of work gave me full confidence that this is a place I can trust for future service needs. As for the car itself, it would need a seperate 5 star review.— it’s absolutely amazing. For a 2024, it looks flawless! I couldn’t be happier with my purchase. Thank you to everyone at Rallye Lexus Glen Cove for making this such a smooth, honest, and pleasant car-buying experience. I would absolutely recommend this dealership to anyone in the market for a Lexus. More

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