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James Hicks III
James Hicks III at Heiser Toyota

James Hicks III | Page 9

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
413 Reviews

James Hicks joined Heiser Toyota as a Sales Consultant in 2004. He’s known for his ever-present smile. But what his fellow colleagues notice most, is its electric way of spreading to his customers. James always seems to have the happiest customers. James sure goes out of his way to make you feel like he really wants your business. He’s friendly and works his hardest to get you the best deal possible. Growing up, James had a passion for music. In fact, he was once a member of the opening act for The Four Tops and The Temptations. Heiser Toyota would like to recognize him for “The Way You Do the Things You Do”, but James would most likely respond “I Can’t Help Myself”. Outside of the dealership showroom, James is an all-around family man, the proud father of five children. Church and a faith-filled life are important to him. James is an elder in his Church, and works every day to provide an example for others to respect and follow.

Dealership Experience

21 yrs, 9 mos

Industry Experience

21 yrs, 9 mos

Specialties & Trainings

Member of the Bronze sale society of Toyota

4.8

413 Reviews

Write a Review

413 Reviews of James Hicks III

September 17, 2023

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Employee Rating

Came back to heiser for my second vehicular. friendly professional staff showing willingness to serve the customer.. initial contact was through true car . More

by grosploch1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jessica Phillips, Jordan Christian

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Sep 19, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 15, 2023

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Employee Rating

James was great to work with and everything was done quickly. I would highly recommend this dealership. More

by john33archer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Hall , Colt Grandstaff

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Sep 15, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 11, 2023

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Peter is the best service manager! Very knowledgeable and puts the customer first always. His genuine concern is a blessing. More

by Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski

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Sep 11, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 02, 2023

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Employee Rating

We had a nice experience with Mr. James who helped me to get my new car . I am really appreciate his help More

by Margrit Youssef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 05, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 01, 2023

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Employee Rating

Great dealership as always and great employees that care about people and not just trying to make a profit!! More

by Rell Evans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff

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Sep 05, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 01, 2023

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James was very thorough, knowledgeable, patient, and exuded a high level of customer service! I was truly happy to work with him!! More

by Drkcd2u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 05, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 31, 2023

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Employee Rating

Hands down one of the best car dealerships in Milwaukee! !! Heiser Toyota makes you feel like family and not like you’re just a customer. James Hicks is the best salesman anybody can ask for!! More

by Rell Evans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff

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Sep 05, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 31, 2023

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Employee Rating

Always a blessing to come and see my Toyota salesman James. He was able to help with my 5th lease and again very satisfied with how it worked out. More

by pelotonkirk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 05, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 09, 2023

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Employee Rating

Every one was kind, helpful and especially thorough in all explantions going through the prosses More

by donky4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jessica Phillips, Jakub Kania

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Aug 10, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 02, 2023

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Employee Rating

Horrible buying experience. Dishonest all the way around. Didn’t have a choice, will never buy from Heiser again More

by rachcardin
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Shahat Mohamed, Alex Hall , Colt Grandstaff

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Aug 04, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Jessica Phillips by phone at 414-357-2130 or by email at jphillips@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

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