James Inim | Page 9

James and Doug made the whole process very easy and fun. Thank you so much! Thank you so much! More

by lcano89 Verified Customer Verified Customer

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This was my best car buying experience ever! Sales and Finance made this a speedy transaction! Sales and Finance made this a speedy transaction! More

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We had James “Chief” Inim assist us in purchasing an Outback. Couldn’t be more pleased! Outstanding customer service! Often times my expectations are of over domineering salesman. “Chief” Inim was the t Outback. Couldn’t be more pleased! Outstanding customer service! Often times my expectations are of over domineering salesman. “Chief” Inim was the total opposite! He made us feel welcome, let us choose the vehicle we preferred, without any pressure. He went out of his way to help us understand the features of the vehicle we wanted. His demeanor came across as honest and sincere and we truly respected that type of salesman. We enjoyed his sense of humor. It is without reservation that we feel comfortable with the car we purchased and would have no problem recommending “Chief” to friends and family or even people we don’t know. Thank you again! More

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Friendly attitude, professional service and made the purchase process painless. Great dealership and we would highly recommend them for service and purchase of any Subaru. purchase process painless. Great dealership and we would highly recommend them for service and purchase of any Subaru. More

by wjguyc1 Verified Customer Verified Customer

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Thanks for answering my questions. Everyone at all times were trustworthy and helped me buy what “I” wanted. I also appreciate the follow ups from Casey same day and the 5th day Se Everyone at all times were trustworthy and helped me buy what “I” wanted. I also appreciate the follow ups from Casey same day and the 5th day See you soon also to get a hitch installed and a wind shield sun protected The car rides really nice More

by WJSRUN1144 Verified Customer Verified Customer

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Great purchase experience! If you’re in the market for a new car contact James Inim - he will take great care of you! No pressure, and he will make sure you are happy with yo If you’re in the market for a new car contact James Inim - he will take great care of you! No pressure, and he will make sure you are happy with your new car. I will definitely recommend friends and family to “Chief” James and Five Star Subaru! More

by ROSSHAMILTON Verified Customer Verified Customer

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Everyone was very helpful and very knowledgeable in answering my questions. Would recommend this dealership to friends and family answering my questions. Would recommend this dealership to friends and family More

by JAMINTX Verified Customer Verified Customer

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Everyone is very accommodating. Especially Anthony, Chief, Deion and the entire Subaru team are the best! Especially Anthony, Chief, Deion and the entire Subaru team are the best! More

by APOORVA Verified Customer Verified Customer

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I ordered the car from the factory. It showed up missing several things ordered. James did not seem to realize that until I pointed it out. His explanation was sometimes it’s better to It showed up missing several things ordered. James did not seem to realize that until I pointed it out. His explanation was sometimes it’s better to do things at the dealership. He said this as if that were the plan all along. He said the car would be done 3 days later. He then called to say he put the order in and the parts wouldn’t show up until a week or so “he thinks” later. I took the car and will bring it back for it to be finished. It’s sure seems like James lied about it not being finished by the factory and never checked that what I ordered was done before telling me the car was at the dealership. The sales manager told me they couldn’t take more than $500 off the MSRP (ridiculous.) I said ok, bye and stood to leave. I said nice to meet you to the sales manager and he ignored me. Ok screw you too. Then all the sudden James could make a better deal and get the price to what I said I’d pay. I asked James to confirm what was due and he told me a figure and then had to double check with another salesman who came over to explain the actual details, which weren’t what James said. Real slimy car salesman experience there. The finance guy was nice enough, but had to ask for help from another finance guy to explain to me some of the numbers in the contract. That does not build confidence. I am waiting to see that my lease trade in gets paid off correctly, but fully expect something will go wrong there. As of now my last payment for the previous lease still shows due. I turned it in one lease payment early, which better get paid by y’all or I’m going to take the car back until lease end date of November 5. This was seriously the worst dealership experience I’ve had. I don’t know what I’ll want to do with the car in 3 years when the lease ends, but it won’t involve getting another car at this particular Subaru dealership. They need to get their xxxx together. More

by Don’t go to 5 star Subaru Verified Customer Verified Customer

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The process was speedy, everyone was super nice and friendly. Love my new car. This was a great experience! friendly. Love my new car. This was a great experience! More

by CERVANTESMARIA68 Verified Customer Verified Customer

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