James Isaacson | Page 12

We have bought an Edge and a Escape both new from Luther and have been very please with them. All service has been done in a timely manner and with courtesy. and have been very please with them. All service has been done in a timely manner and with courtesy. More

by ROCKING60S Verified Customer Verified Customer

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As noted previously, have had no trouble. Explained the problem , made an appointment, brought the vehicle in and they fixed it. Vehicle ready and they explained the problem. Gave ride Home and called when problem , made an appointment, brought the vehicle in and they fixed it. Vehicle ready and they explained the problem. Gave ride Home and called when ready. Picked us up and gave ride back to Vehicle. More

by DUKARTPGF Verified Customer Verified Customer

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I was having a shift issue with my 10 speed transmission. Didn't take long for the service tech to find and repair the problem. Thanks guys. Didn't take long for the service tech to find and repair the problem. Thanks guys. More

by GBURKLE Verified Customer Verified Customer

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The crew is always willing to help you. Brian in service is awesome. Prices are compatible with other stores. Cashier Dandy is great at her job is awesome. Prices are compatible with other stores. Cashier Dandy is great at her job More

by PENNY.KERNOSKY Verified Customer Verified Customer

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Maybe. Depends on whether or not I am required to go through centralized call center. Completely worthless as cow pie on a golfing green. Failure. through centralized call center. Completely worthless as cow pie on a golfing green. Failure. More

by daleb4521 Verified Customer Verified Customer

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Will not be going back, won't stop sending email. More

by R Verified Customer Verified Customer

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The service tech was polite and professional. Kind enough to explain what they were going to do which helped me. Would recommend them to others. to explain what they were going to do which helped me. Would recommend them to others. More

by CWHISMAN Verified Customer Verified Customer

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Experience with Luther Family Ford during this visit (as in previous service visits) was excellent. The service tech identified the problem and did the required repair. in previous service visits) was excellent. The service tech identified the problem and did the required repair. More

by GBURKLE Verified Customer Verified Customer

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I bought a canvas from the Toyota dealership however I don’t like their customer service nor their manners therefore I came to Ford dealership for the outstanding service also the friendly welcoming Plus don’t like their customer service nor their manners therefore I came to Ford dealership for the outstanding service also the friendly welcoming Plus informative knowledge that lube techs have. Definitely I come again. More

by hazimnadoom Verified Customer Verified Customer

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The service writer was very good at explaining everything. He lined me up with a rental vehicle. They kept me informed with what was being done and when the service would be completed. everything. He lined me up with a rental vehicle. They kept me informed with what was being done and when the service would be completed. More

by garyohnstad5375 Verified Customer Verified Customer

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