James Isaacson
James Isaacson at Luther Family Ford

James Isaacson | Page 5

Service Advisor

Luther Family Ford

3302 36th St S
Fargo, ND 58104

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125 Reviews
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125 Reviews

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125 Reviews of James Isaacson

January 18, 2023

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Employee Rating

Awesome customer service. Waiting time was less than what was told to complete my car check. More

by Aimee
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Recommend Dealer
Yes

January 18, 2023

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Oil. Change lane. 2 hrs. Wait Wow. Unbelievable can't believe. It took this long More

by Tucker1
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Recommend Dealer
No
Jan 18, 2023

Luther Family Ford responded

Effective December 1st we elected to moved to appointment recommended for our oil change services. We have found that is the most effective way to keep time commitments to our loyal guests. It is impossible to staff properly when we can not possibly anticipate who may be stopping by day to day. My hope is that the Quick Lane greeter sets proper time expectations with our guests on drop off so those guests can plan accordingly.

January 15, 2023

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Wonderful and very fast. Couldn't ask for better service.very courteous and very helpful and competent More

by JBRIEN0
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Recommend Dealer
Yes

January 15, 2023

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They were efficient in checking me in. Also, I was kept informed about what was needed for repairs on my vehicle. More

by mkmaassel
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Recommend Dealer
Yes

January 14, 2023

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The work the team does is great? I did have a bit of a problem with paperwork but the office staff stepped up and handled things to beyond my expectations. More

by dchinkley
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Recommend Dealer
Yes

December 21, 2022

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Amazing dealership, extremely pleasant customer service oriented staff. I will definitely return for additional service work!! Thanks to all the staff in the Quicklane and service drive for making my day!! More

by OSHEKA_MCFARLANE
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Recommend Dealer
Yes

December 16, 2022

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Friendly prompt service was well done for me. Brought vehicle in for repair and it was done right right away. Nice to get a ride to work so I didn’t lose any time. More

by SCHROEDER51
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Recommend Dealer
Yes

December 14, 2022

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Detail orientated. Good to work with. Clean and fast service. Organized and timely paperwork. Too many surveys More

by DBOUTAIN
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Recommend Dealer
Yes

December 10, 2022

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Had a recall notice. Luther took care of it in a profession and quick manner. Service man even came out with me to take the car in for me! Excellent. More

by bbaer24
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Recommend Dealer
Yes

December 09, 2022

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Employee Rating

Friendly service. Prompt check-in. Great waiting room. Quickly serviced my vehicle and kept me informed the entire time. Gave me a business card so I can schedule a More

by d_bertsch
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Recommend Dealer
Yes
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