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James Lanzo
James Lanzo at Liberty Honda

James Lanzo | Page 3

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Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
230 Reviews
4.8

230 Reviews

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230 Reviews of James Lanzo

August 29, 2025

Dealership Rating
Employee Rating

They have a beautiful ethics as a dealer employed and as a person. Love the experience. More

by M Hdz
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando, Leo Martinez, Christian Diaz

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Aug 29, 2025

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 31, 2025

Dealership Rating
Employee Rating

The communication was prompt, accurate, and frequent. I really appreciated that and the use of a loaner while my car was being serviced. More

by wetherelldanielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Leslie Mercado-Sanchez

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Jul 31, 2025

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 23, 2025

Dealership Rating
Employee Rating

The service advisor are great and very polite and very professional at what they do. More

by Zoraida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio , Scott Brewer, Service

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Jul 23, 2025

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 23, 2025

Dealership Rating
Employee Rating

I think the staff would be better if they were a little more caring and supportive. Other than that, I love Liberty Honda. More

by Bugradandil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Leslie Mercado-Sanchez

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Jul 23, 2025

Liberty Honda responded

Thank you for this feedback. We always aim for a 5-star experience, and we're sorry that we fell short here. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 10, 2025

Dealership Rating
Employee Rating

Liberty Honda has been my dealer of choice for many years. They have always given me great service. More

by gerry.gibson1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Leslie Mercado-Sanchez

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Jul 11, 2025

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 26, 2025

Dealership Rating
Employee Rating

Associate who handled my last visit was professional and courteous. The service was quick and complete More

by JOSEPHSPANGNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Leslie Mercado-Sanchez

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Jun 26, 2025

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 24, 2025

Dealership Rating
Employee Rating

Communication great. Service was on time and effective. Good job and very happy with results More

by shaicassell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Leslie Mercado-Sanchez

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Jun 24, 2025

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 20, 2025

Dealership Rating
Employee Rating

Great service! ! The staff was very helpful and kept us informed of all the updates. More

by frank@canihuante.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Leslie Mercado-Sanchez

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Jun 20, 2025

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 20, 2025

Dealership Rating
Employee Rating

Dealership was fast and efficient and provided a video and a detailed explanation of all the work needed to be done More

by anitali0611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Leslie Mercado-Sanchez

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Jun 20, 2025

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 11, 2025

Dealership Rating
Employee Rating

Liberty Honda always easy and pleasant to deal with. Sales and service staff professional and knowledgeable. More

by DENNISSCHAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Leslie Mercado-Sanchez

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Jun 11, 2025

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

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