James Madison | Page 3

I needed to add on my invoice an item from the Parts department for purchase and texted that to my Service technician. I was hoping it was communicated to me that the Parts department will be closing a department for purchase and texted that to my Service technician. I was hoping it was communicated to me that the Parts department will be closing around the ETA I texted to return to pick up my car or the item I was gonna purchase was already set aside for me at the Cashier. Overall, I had a good experience with the service for my Wilderness Outback! Thanks! More

by Dang Verified Customer Verified Customer

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Always friendly upon greeting, down to earth and approachable about any questions or concerns about my car and have always had my car done when they said they would! approachable about any questions or concerns about my car and have always had my car done when they said they would! More

by michellemferrari Verified Customer Verified Customer

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Good service. Excellent front desk staff, specially James Madison. Highly recommended. Will be back for next service. Excellent front desk staff, specially James Madison. Highly recommended. Will be back for next service. More

by moninridad Verified Customer Verified Customer

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Good customer service and shuttle driver are great and helpful.I will definitely come back helpful.I will definitely come back More

by namdorj77 Verified Customer Verified Customer

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Service is friendly and speedy. Waiting area is also nice with snacks, drinks, and wifi. Waiting area is also nice with snacks, drinks, and wifi. More

by glee Verified Customer Verified Customer

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Very efficient and within estimated time. Very detailed review of work done and findings. Explained what might need to be done in the future as to remaining brake pad depth and tire tread. Very detailed review of work done and findings. Explained what might need to be done in the future as to remaining brake pad depth and tire tread. No push at all for any further service. Very well run service center! More

by plblock Verified Customer Verified Customer

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Very friendly staff all around. Very fast and efficient. They made it so quick and easy to drop off my vehicle and get into the loaner vehicle. Pickup was quick and easy. Definitely Very fast and efficient. They made it so quick and easy to drop off my vehicle and get into the loaner vehicle. Pickup was quick and easy. Definitely would recommend to anyone looking to get their vehicle serviced! More

by Angelaayers85 Verified Customer Verified Customer

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Thank you for the prompt service. A service member met me upon my arrival, listened to my concerns, and assured me they would examine all of them. The transportation to and from t A service member met me upon my arrival, listened to my concerns, and assured me they would examine all of them. The transportation to and from the service center is very helpful! More

by DJS29 Verified Customer Verified Customer

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Great service, very professional and easy to work with. Diagnosed the issue and fixed it. Happy with service. Diagnosed the issue and fixed it. Happy with service. More

by vinR Verified Customer Verified Customer

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Quick and efficient! I dropped off the car at 7:30am and the check-in was smooth. Same for pick-up. I dropped off the car at 7:30am and the check-in was smooth. Same for pick-up. More

by filippo.rebessi Verified Customer Verified Customer

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