115 Reviews
Write a Review115 Reviews of James Madison
September 18, 2024
The staff at Albany Subaru was courteous & accommodating. Express Service was very convenient. I am satisfied with the level of service I received at my appointment. Express Service was very convenient. I am satisfied with the level of service I received at my appointment. More
September 11, 2024
Excellent service. Easy scheduling, nice waiting room, friendly service, job well done. Thank you! I will be back. Easy scheduling, nice waiting room, friendly service, job well done. Thank you! I will be back. More
Other Employees Tagged: Aaron Pearson
September 09, 2024
I dropped off and received my vehicle back in a good timeframe. Customer service is magnificent timeframe. Customer service is magnificent More
Other Employees Tagged: Nikkie Ali, Kaylee Harral, Peggy Martinez, Victoria Cisneros, Jay Parafina, Michael Douglas, Juventino Castro
September 07, 2024
Outstanding service when I recently took my Crosstrek in for 60,000 mile maintenance. From reviewing the items to address, scheduling and impeccable communication through the process. My Crosstrek is runnin for 60,000 mile maintenance. From reviewing the items to address, scheduling and impeccable communication through the process. My Crosstrek is running beautifully and my appreciation for Alan, James and entire team. More
Other Employees Tagged: Alan Poon
September 01, 2024
James was amazing and very knowledgeable. Thank you for letting me borrow a vehicle while my vehicle was being serviced. Thank you for letting me borrow a vehicle while my vehicle was being serviced. More
Other Employees Tagged: Peggy Martinez
August 30, 2024
Usually a good experience except last two times with James Madison. Simple tasks done wrong. Could have been tech people too-releasing car without checking it. After being a good customer for yrs and al James Madison. Simple tasks done wrong. Could have been tech people too-releasing car without checking it. After being a good customer for yrs and all the people I work with at my local Berk company own Subs won't go back. We are all mentioning how far the service has slipped. Sad really More

