James Madison
James Madison at Albany Subaru

James Madison | Page 4

Service Advisor

Albany Subaru

718 San Pablo Ave
Albany, CA 94706

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4.8
115 Reviews
4.8

115 Reviews

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115 Reviews of James Madison

September 18, 2024

Dealership Rating
Employee Rating

The staff at Albany Subaru was courteous & accommodating. Express Service was very convenient. I am satisfied with the level of service I received at my appointment. More

by ESIRIARTE
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Service Communication
Recommend Dealer
Yes

September 15, 2024

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Detailed information about my crosstrek and met my needs. Fast and Focused Service Courteous and friendly interactions More

by m.nishifue
Recommend Dealer
Yes

September 13, 2024

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The service department does an outstanding job on the automobiles and customer service. I've never had better automotive service. More

by NANNABOP
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jan James

September 11, 2024

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Excellent service. Easy scheduling, nice waiting room, friendly service, job well done. Thank you! I will be back. More

by JIMWYMN64
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Pearson

September 09, 2024

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I dropped off and received my vehicle back in a good timeframe. Customer service is magnificent More

by Dak13
Service Price Transparency
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Recommend Dealer
Yes

September 07, 2024

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Outstanding service when I recently took my Crosstrek in for 60,000 mile maintenance. From reviewing the items to address, scheduling and impeccable communication through the process. My Crosstrek is runnin More

by DYLANRUSSELL613
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alan Poon

September 01, 2024

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James was amazing and very knowledgeable. Thank you for letting me borrow a vehicle while my vehicle was being serviced. More

by margusosabasvillagra
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Recommend Dealer
Yes

Other Employees Tagged: Peggy Martinez

August 30, 2024

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Usually a good experience except last two times with James Madison. Simple tasks done wrong. Could have been tech people too-releasing car without checking it. After being a good customer for yrs and al More

by moogs12000
Service Price Transparency
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Recommend Dealer
No

August 24, 2024

Dealership Rating
Employee Rating

James went above and beyond to help me with my concerns. He showed me how to change the battery on my key, for example. More

by aemerick
Service Price Transparency
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Recommend Dealer
Yes

August 22, 2024

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always a great experience with the team at Albany Subaru! great service, super nice and friendly staff. I'll be back! More

by janarfdeguzman
Service Price Transparency
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Recommend Dealer
Yes
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