James Madison | Page 8

The people who helped me treated me well. I’m very happy with the service I was given. I’m very happy with the service I was given. More

by JASMINEWIJESINGHE Verified Customer Verified Customer

Report | Print

Great customer service, quick and very helpful. I trust them to provide quality service every time to take my car for service. I trust them to provide quality service every time to take my car for service. More

by MYRNAPANG Verified Customer Verified Customer

Report | Print

The staff are very friendly and very willing to work on the problem of the car. the problem of the car. More

by FJASPR Verified Customer Verified Customer

Report | Print

Very efficient service department. Easy to dop off the car and they have a nice clean waiting area with coffee and snacks as well as a shuttle service to drop you off and pick you up Easy to dop off the car and they have a nice clean waiting area with coffee and snacks as well as a shuttle service to drop you off and pick you up if you are not able to wait. More

by cblackford Verified Customer Verified Customer

Report | Print

Albany Subaru has been great when it comes to vehicle services. Responsive, knowledgeable, and friendly staff! Subaru vehicles, not so much. This is my second Subaru in 6 years (new 2017 outback and cert services. Responsive, knowledgeable, and friendly staff! Subaru vehicles, not so much. This is my second Subaru in 6 years (new 2017 outback and certified preowned 2020 Ascent) and both have been riddled with issues; oil seepage around engine, broken axle, electrical glitches, wheel bearings, ball joints, tie rods, and transmission issues. No more Subarus for us! More

by Matty Verified Customer Verified Customer

Report | Print

Tire sensor lights still unresolved and we have to bring the truck back. This is a big inconvenience as we live a minimum of 45 minutes away, with traffic could be an hour. Brought the car in for maintenanc the truck back. This is a big inconvenience as we live a minimum of 45 minutes away, with traffic could be an hour. Brought the car in for maintenance check and oil change, Maintenance light is still on, we have to bring the car back to have it reset. Again we don't live close, big inconvenience. Wondering if the oil was even changed. Ever time we had the 4runner in for service it's incomplete or the issue is not addressed. We received a text the technicians were having an issue with the key, when I asked what the issue was no one knew and nothing documented. Concerning! More

by kimberlyclaus Verified Customer Verified Customer

Report | Print

Not all Subaru service centers are alike. That's why I will drive much farther to come to The Albany Service Center. The professionalism and care that they give each customer is impressive. That's why I will drive much farther to come to The Albany Service Center. The professionalism and care that they give each customer is impressive. They will go out of their way to explain your cars problems and what needs to be done to correct them, so that you understand what's going on. I totally trust them.  More

by PAULACROSS394 Verified Customer Verified Customer

Report | Print

The service center did a great job making sure my Crosstrek got its required maintenance and were very helpful when my car was ready. Crosstrek got its required maintenance and were very helpful when my car was ready. More

by Kooz Verified Customer Verified Customer

Report | Print

I always bring my 2015 Forester here for quality service. The advisors are friendly, courteous, and very helpful. I always have questions and they provide detailed information to explain repairs that are nee The advisors are friendly, courteous, and very helpful. I always have questions and they provide detailed information to explain repairs that are needed and why. Most of the time, my vehicle is ready well before they tell me the service/repairs will be complete. For my most recent visit, they thought the part would take a few days to be delivered, but it came the same day. I feel comfortable taking my car to Albany Subaru for service and would recommend it to anyone who needs help with their Subaru. More

by tricia.mclendon Verified Customer Verified Customer

Report | Print

I met only pleasant people and was treated courteously on arrival. My return visit to retrieve my car was the same. I will definitely make Albany Subaru as my go-to service center. Thank you. arrival. My return visit to retrieve my car was the same. I will definitely make Albany Subaru as my go-to service center. Thank you. More

by ted29yim Verified Customer Verified Customer

Report | Print