James McDonald
James McDonald at Mercedes-Benz of Silver Spring

James McDonald | Page 8

Sales and Leasing Consultant

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

Contact Me
5.0
81 Reviews

"I believe the car-buying process should be an exciting milestone, not a high-pressure transaction. Drawing on 30 years of marketing expertise and a decade-plus in automotive sales, I focus on building lasting relationships through the 'Golden Rule' of service. Whether it’s your first Mercedes-Benz or your fifth, I look forward to providing you with a seamless, personalized experience at Mercedes-Benz of Silver Spring.

Dealership Experience

14 yrs, 7 mos

Industry Experience

17 yrs, 3 mos

5.0

81 Reviews

Write a Review

81 Reviews of James McDonald

November 03, 2018

Dealership Rating
Employee Rating

Amazing sales guy I gave this dealership the rating I did because of my sales guy. He went above and beyond for me. He listened to what I wanted, he was honest and pati More

by Lili76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer

Nov 06, 2018

Mercedes-Benz of Silver Spring responded

We're glad to hear our staff went above and beyond to help you out! If you ever have additional questions or needs, don't hesitate to reach out! Safe travels!

October 19, 2018

Dealership Rating
Employee Rating

Dream Come True My Experience was great With James! He knew exactly what kind of viehcle I needed. I’m Telling everybody about him! I Love my new Car! More

by Lulu1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa

Oct 25, 2018

Mercedes-Benz of Silver Spring responded

We're glad to hear you had such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 09, 2018

Dealership Rating
Employee Rating

Very reasonable prices at this dealership My very best thank you to Mr. Pascal the cars salesman and Carlos the used cars sales manager who in wee hours of the night pulled my offer thru. I ha More

by Kamran
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Arias , Pascal Bonhomme

Oct 12, 2018

Mercedes-Benz of Silver Spring responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 09, 2018

Dealership Rating
Employee Rating

James was very helpful and offered great price James have us a good price along with creative solutions for missing options on the car we bought. He took care of the paperwork along with Doritos in More

by Daniel G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2018

Mercedes-Benz of Silver Spring responded

Daniel, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

April 18, 2018

Dealership Rating
Employee Rating

Outstanding! Very impressed with this dealership. This is the purchase of my fourth Mercedes, and the sales assistance and service have been impeccable. James McD More

by CarlaW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Nichols , Terrence Abrams

Apr 18, 2018

Mercedes-Benz of Silver Spring responded

Thank you so much for your positive comments about Mercedes-Benz of Silver Spring! If you have any further questions, please give us a call. We're always happy to help!

February 20, 2018

Dealership Rating
Employee Rating

Supurb Buying Experience with James McDonald - 2nd purchase This is my 2nd time buying from James, but my 3rd Mercedes Benz purchase. My first one was with a different dealership and I never went back. My last More

by Nas123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terrence Abrams

Feb 22, 2018

Mercedes-Benz of Silver Spring responded

Hi, thank you for sharing your positive experience! We are pleased to hear that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 10, 2018

Dealership Rating
Employee Rating

Amazing Experince I had an amazing experience working with James’s McDonald and Elias Costianes. They worked with me to find the car(E class) I was looking for and also More

by Harjot Sihra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terrence Abrams, Elias Costianes

Feb 13, 2018

Mercedes-Benz of Silver Spring responded

We're happy to hear about your amazing car buying experience! Thanks for choosing us, and if you ever need anything additional, please don't hesitate to reach out! Take care!

January 15, 2018

Dealership Rating
Employee Rating

Exceeded my expectations James McDonald has so exceeded my expectations for a sales associate. He can't do enough for me! I am a low tech guy and James is very patient with me More

by bhandloff
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa , Terrence Abrams, Lester Stanford

Jan 16, 2018

Mercedes-Benz of Silver Spring responded

Barry, we are delighted James has exceeded your expectations and continued to provide an excellent experience. Please don't hesitate to reach out if there's anything additional we can do for you!

July 23, 2017

Dealership Rating

Your worth it to James McDonald Went through divorce, my credit shot then my vehicle died on me and James understood my situation. James went to great lengths and multiple finance co More

by MRose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James McDonald

March 24, 2017

Dealership Rating

James McDonald-Magnifique-Sales/ Service-O'Riley Moonasingh Well, I walked in a few weeks and very time he saw me he promised to get me a better car and so it was that he recommended a moving machine and gave m More

by margmak
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Tom Rodkey , O'Riley Moonsasigh, James McDonald, O'Riley Moonasingh, Tom Rodkey

Mar 31, 2017

Mercedes-Benz of Silver Spring responded

Hello! Mercedes-Benz of Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with the team and hope to work with you soon! Thank you again for your review.

...
8

Dealership Inventory (217 Vehicles)

new 2026 Mercedes-Benz GLE 350 car, priced at $70,615
2026 Mercedes-Benz GLE 350
new
Black exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLE 350 car, priced at $76,100
2026 Mercedes-Benz GLE 350
new
Black exterior
Automatic
All-wheel Drive
used 2025 Mercedes-Benz C-Class car, priced at $42,900
2025 Mercedes-Benz C-Class
used
Black exterior
Automatic
All-wheel Drive
used 2026 Mercedes-Benz GLE 350 car, priced at $61,900
2026 Mercedes-Benz GLE 350
used
Black exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLE 450 car, priced at $78,395
2026 Mercedes-Benz GLE 450
new
Polar White exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLE 350 car, priced at $70,345
2026 Mercedes-Benz GLE 350
new
Polar White exterior
Automatic
All-wheel Drive