James McDonald | Page 8
Sales and Leasing Consultant
Mercedes-Benz of Silver Spring
3301 Briggs Chaney Rd.
Silver Spring, MD 20904
"I believe the car-buying process should be an exciting milestone, not a high-pressure transaction. Drawing on 30 years of marketing expertise and a decade-plus in automotive sales, I focus on building lasting relationships through the 'Golden Rule' of service. Whether it’s your first Mercedes-Benz or your fifth, I look forward to providing you with a seamless, personalized experience at Mercedes-Benz of Silver Spring.
Read moreDealership Experience
14 yrs, 7 mos
Industry Experience
17 yrs, 3 mos
84 Reviews
Write a Review84 Reviews of James McDonald
May 30, 2019
My experience Overall my experience at this dealership was not bad,the only problem a had was I think I could have get a better apr on the car. But so far I am plea Overall my experience at this dealership was not bad,the only problem a had was I think I could have get a better apr on the car. But so far I am please with my perches,and if I decide to use this dealership again I hope I will get a better deal. More
Other Employees Tagged: Jim Elefantis, Keith Nichols, Dorit Figueroa, Brad Fischer , Robert Garcia, O'Riley Moonsasigh, Khalil Nuri, Joseph Robinson
November 17, 2018
Easy, pleasurable experience Mr. James McDonald went out of his way to make sure I left with the exact car that I wanted. This started with his phone call to me, with an invitatio Mr. James McDonald went out of his way to make sure I left with the exact car that I wanted. This started with his phone call to me, with an invitation to come in, based on my online inquiry. Instead of pushing me to a car in stock, Mr. McDonald didn’t stop until he found “my” car. This quality, customer service attitude gained and held my attention. Besides a great product...excellent, personal, customer service is a quality that I look for when I’m spending money. I’m expecting no less when I return for service. Thank you! More
November 14, 2018
stay away would recommend you stay away; bait and switch, shady tactics used here; worked with numerous employees and all of them were pretty bad; look elsewher would recommend you stay away; bait and switch, shady tactics used here; worked with numerous employees and all of them were pretty bad; look elsewhere when wanting to buy a vehicle More
Other Employees Tagged: Keith Nichols, Jay Son , Khalil Nuri, Lester Stanford
November 03, 2018
Amazing sales guy I gave this dealership the rating I did because of my sales guy. He went above and beyond for me. He listened to what I wanted, he was honest and pati I gave this dealership the rating I did because of my sales guy. He went above and beyond for me. He listened to what I wanted, he was honest and patient. And he made sure I got what I wanted. I was very pleased. More
Other Employees Tagged: Brad Fischer
October 19, 2018
Dream Come True My Experience was great With James! He knew exactly what kind of viehcle I needed. I’m Telling everybody about him! I Love my new Car! My Experience was great With James! He knew exactly what kind of viehcle I needed. I’m Telling everybody about him! I Love my new Car! More
Other Employees Tagged: Dorit Figueroa
October 09, 2018
Very reasonable prices at this dealership My very best thank you to Mr. Pascal the cars salesman and Carlos the used cars sales manager who in wee hours of the night pulled my offer thru. I ha My very best thank you to Mr. Pascal the cars salesman and Carlos the used cars sales manager who in wee hours of the night pulled my offer thru. I have been searching for a Mercedes Benz 400E for about a month and visited a number of advertisements to no avail. I finally located a vehicle and almost made the final deal but did not really like to color. Mercedes Benz of Silver Sprigs had the car I was looking for the right exterior and interior. Carlos and Pascal stayed way passed dealership closing to make the deal happen. warm and down to earth folks you feel comfortable dealing with. I recommend anyone buying a Mercedes in DC area to visit MB of Silver Silver springs Maryland and let them quote you a car More
Other Employees Tagged: Carlos Arias , Pascal Bonhomme
July 09, 2018
James was very helpful and offered great price James have us a good price along with creative solutions for missing options on the car we bought. He took care of the paperwork along with Doritos in James have us a good price along with creative solutions for missing options on the car we bought. He took care of the paperwork along with Doritos in financing too. More
April 18, 2018
Outstanding! Very impressed with this dealership. This is the purchase of my fourth Mercedes, and the sales assistance and service have been impeccable. James McD Very impressed with this dealership. This is the purchase of my fourth Mercedes, and the sales assistance and service have been impeccable. James McDonald and Terry Nichols were truly exceptional! More
Other Employees Tagged: Keith Nichols , Terrence Abrams
February 20, 2018
Supurb Buying Experience with James McDonald - 2nd purchase This is my 2nd time buying from James, but my 3rd Mercedes Benz purchase. My first one was with a different dealership and I never went back. My last This is my 2nd time buying from James, but my 3rd Mercedes Benz purchase. My first one was with a different dealership and I never went back. My last two purchases have been with James. I highly recommend him. He provided excellent customer service and he cares about more than just making the deal. After my first purchase from him, whenever I had a question or concern, I would call him and he never made me feel like I should not call him. Unfortunately, I had a minor accident with the vehicle and when I called him, he was very helpful and showed concern. He is experienced, friendly, and I can honestly say that he goes above and beyond for his clients. More
Other Employees Tagged: Terrence Abrams
February 10, 2018
Amazing Experince I had an amazing experience working with James’s McDonald and Elias Costianes. They worked with me to find the car(E class) I was looking for and also I had an amazing experience working with James’s McDonald and Elias Costianes. They worked with me to find the car(E class) I was looking for and also helped with the financing options. If you are looking to buy a Mercedes in the DMV area, I would highly recommend you to work with them. More
Other Employees Tagged: Terrence Abrams, Elias Costianes

