James Porter | Page 6

I just bought my 4th Lexus! Excellent sales and service Since moving to the Central Coast this Santa Barbara Lexus dealership has felt like home. They are professional, service-oriented and have made purcha Since moving to the Central Coast this Santa Barbara Lexus dealership has felt like home. They are professional, service-oriented and have made purchasing a new automobile a breeze. I give them my highest recommendation! More

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IS300 2018 It’s too easy to buy a Lexus compared to other dealerships. They are patient, honest and make you feel like you’re part of their family. I was a dif It’s too easy to buy a Lexus compared to other dealerships. They are patient, honest and make you feel like you’re part of their family. I was a difficult customer but they came through so there was no question about it. I love my new wheels! More

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Perfect buying experience Mike Courville was our sales representative. This was the 2nd vehicle we purchased from Mike and we could not be any happier with him, the staff or t Mike Courville was our sales representative. This was the 2nd vehicle we purchased from Mike and we could not be any happier with him, the staff or the facility. Mike is a low key kind of guy with no pressure from him to purchase. He also has a great sense of humor. DCH makes purchasing a new vehicle a pleasurable experience. James Porter in Finance also was pleasant and funny. You cannot beat the "red carpet" treatment - a novel experience. More

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Best One I loved going to this car dealer. What a strange thing to say but it is true. I am so pleased I will have this place for servicing. They are all so v I loved going to this car dealer. What a strange thing to say but it is true. I am so pleased I will have this place for servicing. They are all so very nice. More

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An Oldie But a Goodie." I am new to the Hitchcock Way neighborhood and had been wondering what it would be like to live on such a busy street. My friend recommended I visit t I am new to the Hitchcock Way neighborhood and had been wondering what it would be like to live on such a busy street. My friend recommended I visit the local Ford Dealership for a lease opportunity he could get me in Bakersfield! I never made it past DCH Lexus. The "Oldie but Goodie" vehicles were parked respectfully right out in front and shining like brand-new pennies. Each had been thoroughly checked and received a coat of Permaplate appearance package. My 17-year-old niece said I needed a car, well, we really didn't need a car, she just didn't want to take the bus to school. We later found out that would have been two buses and a trip to the transit center. We looked around before we stepped onto the lot, no salespeople lurking about ready to pounce. This lack of pressure led to an unexpected sale on my end. There were tons of choices for more well-heel buyers but only one for me. An Oasis Green Pearl 2005 ES 330 with cashmere interior sat in all her glory waiting for a test drive. Dre Valdivia, the Sales & Leasing Consultant, came to say hello and listened with interest as we told our personal story about needing a car. I must admit he was very knowledgeable and personable. The test drive proved the value of the car. James Porter, sealed the deal with the practical reality of needing a car, specifically a Lexus, and not needing to drive to Bakersfield,..ever! Coincidentally that is where he is from, I had never owned a Lexus and to date, the experience of being a Lexus owner continues to bring us much joy. It is further enhanced by all subsequent visits to the dealership to have my car washed and detailed once a week...on Lexus! The service department is friendly, efficient and always available. I have purchased accessories for the car and had service done to my complete satisfaction. Now I am very happy to not only be a neighbor but a new friend of the DCH Group, Congratulations all, I am not so easily won over and you did it with respect for the least of us. More

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Painless Experience! After dealing with a rude and unhelpful salesman, Tony was a godsend. He got me all details I needed quickly after I contacted him and he was friendly After dealing with a rude and unhelpful salesman, Tony was a godsend. He got me all details I needed quickly after I contacted him and he was friendly and open. He stayed in touch, was considerate of my time and focused on our needs. He was able to arrange a good price on the vehicle along with the manager James Porter. The dealership was clean and comfortable for my mom and 6-year old son who were waiting. He got the car washed and set up for us and made sure I could maneuver the tech before I left 😉 I appreciated that there was no pressure or attitude and the financing and paperwork was quick and easy. They've followed up with me several times in the past five days and just offer all around great service. More

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Awesome team players at DCH Lexus of Santa Barbara Just purchased a new RC 350 F-Sport Lexus from DCH Lexus of Santa Barbara. As a professional negotiator, (and this was my 4th Lexus purchase in 22 ye Just purchased a new RC 350 F-Sport Lexus from DCH Lexus of Santa Barbara. As a professional negotiator, (and this was my 4th Lexus purchase in 22 years) I anticipated a difficult journey. However, the orientation of the entire DCH Lexus team was centered around serving my needs and bringing a very fair deal for all parties. I did my research prior to my purchase, and these folks deserve a 5 star rating. I highly recommend Abby Gaetz, Yhaya Harb, and their sales manager James. More

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Great Experience Quick, pleasant and easy. I knew want I wanted and negotiated online. Professional and friendly staff. I had a good experience. I would highly recomm Quick, pleasant and easy. I knew want I wanted and negotiated online. Professional and friendly staff. I had a good experience. I would highly recommend this dealership to others. More

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Delightful experience Mike Courville was a delight. Thoroughly enjoyed the experience of buying a new car from Mike as the "no pressure" sales person. James was wonderf Mike Courville was a delight. Thoroughly enjoyed the experience of buying a new car from Mike as the "no pressure" sales person. James was wonderful as the finance person. Excellent and knowledgeable service from both. Did research on what make and model I wanted. Chose Lexus as a company. Did research on DHC as a dealership. Chose DCH as the dealership. Best car ever, best people ever. my first Lexus and the only cars I will own from now on. More

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IMPRESSIVE! Thank you DCH Lexus of Santa Barbara, and special thanks to Mike (Michel), Tony and James, who made my experience buying my lexus convertible nothing Thank you DCH Lexus of Santa Barbara, and special thanks to Mike (Michel), Tony and James, who made my experience buying my lexus convertible nothing less than OUTSTANDING. I was totally taken by surprise at the extent to which each of these gentlemen sought to be sure that I was happy with my purchase. They could not have done more to make this experience totally enjoyable. Their guidance and knowledge were shared with no pressure, they were sincere and very forthcoming about all aspects of making this purchase. They showed more concern for my auto needs than for making a sale. When this dealership states they want their customers to be happy, they mean it! I am a DCH customer for life, will always drive a lexus and would never buy one from any other dealer. More

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