James Stecker
James Stecker at Jim Ellis Buick GMC Mall of GA
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James Stecker | Page 14

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
230 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

9 yrs, 1 mo

4.5

230 Reviews

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230 Reviews of James Stecker

February 09, 2019

Dealership Rating
Employee Rating

Oil change & Tire Rotation Went to Jim Ellis for an oil change and tire rotation. The job were competed within the time estimated and the service adviser, James Stecker, was fr More

by JCCOATS42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 14, 2019

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

February 09, 2019

Dealership Rating
Employee Rating

Problem with windshield wipers I had the pleasure of dealing with James in your service department. He was very professional, courteous, and friendly but most of all he took the ti More

by JHCHILDREE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 14, 2019

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

February 07, 2019

Dealership Rating
Employee Rating

Brake repair James always does a great job. Even when the dealership can not fix the problem he still goes out of his way to make it right. More

by ADANKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 13, 2019

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

January 29, 2019

Dealership Rating
Employee Rating

Battery replaced...fast and efficient Had questions on type of battery for replacement in my 2015 Buick Verano.... Could I get the new Gel type AG battery? Nope...but got an excellent 4 More

by DVERELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kristin Buffington

Feb 04, 2019

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2019

Dealership Rating
Employee Rating

OUTSTANDING James was my liaison and made sure I understood in layman's terms what was going on with my vehicle. He even walked me to my car. More

by SCARBOROUGHNICOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 06, 2019

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon! We sincerely value your business and look forward to your next visit!

January 29, 2019

Dealership Rating
Employee Rating

No issues. Truck returned serviced and cleaned Simple oil change and tire rotation service. Great waiting room enabled me to work uninterrupted. Truck returned serviced and cleaned. Would recomm More

by JDPETA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 04, 2019

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for the recommendation, and have an amazing day!

January 28, 2019

Dealership Rating
Employee Rating

Radio works great The software update seems to have fixed our rebooting of the radio problem. Thank you thank you thank you. James kept me up to speed on the fixes. More

by sidbram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 04, 2019

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

January 19, 2019

Dealership Rating
Employee Rating

Excellent. Staff very friendly from the greeting when entering the service area to the final review and payment. All in all an very nice experience. Would recomm More

by RWRFLUFFY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 22, 2019

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

January 16, 2019

Dealership Rating
Employee Rating

Service experience I informed the service writer I could not find my wheel lock to rotate my tires. He informed the technician who took the time to find the lock. After More

by LWHOLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 18, 2019

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

January 11, 2019

Dealership Rating
Employee Rating

Very prompt and professional. Device dept did a great job and my car came back very clean and quick. Will recommend to others and will continue to come in for service. More

by HOLT1EDWARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 15, 2019

Jim Ellis Buick GMC Mall of GA responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive service experience. Have a great day!

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