James Stecker | Page 14
Service Advisor
Jim Ellis Buick GMC Mall of GA
3600 Buford Drive
Buford, GA 30519
Dealership Experience
6 yrs, 8 mos
Industry Experience
9 yrs, 1 mo
230 Reviews
Write a Review230 Reviews of James Stecker
February 09, 2019
Oil change & Tire Rotation Went to Jim Ellis for an oil change and tire rotation. The job were competed within the time estimated and the service adviser, James Stecker, was fr Went to Jim Ellis for an oil change and tire rotation. The job were competed within the time estimated and the service adviser, James Stecker, was friendly and professional. More
February 09, 2019
Problem with windshield wipers I had the pleasure of dealing with James in your service department. He was very professional, courteous, and friendly but most of all he took the ti I had the pleasure of dealing with James in your service department. He was very professional, courteous, and friendly but most of all he took the time the time to understand our issues and made certain the issues with our vehicle was corrected. James also made sure we knew what was going on with our vehicle at all time. Great job James More
February 07, 2019
Brake repair James always does a great job. Even when the dealership can not fix the problem he still goes out of his way to make it right. James always does a great job. Even when the dealership can not fix the problem he still goes out of his way to make it right. More
January 29, 2019
Battery replaced...fast and efficient Had questions on type of battery for replacement in my 2015 Buick Verano.... Could I get the new Gel type AG battery? Nope...but got an excellent 4 Had questions on type of battery for replacement in my 2015 Buick Verano.... Could I get the new Gel type AG battery? Nope...but got an excellent 4 year Delco replacement as recommended. Good reason to have a competent Dealer. More
Other Employees Tagged: Kristin Buffington
January 29, 2019
OUTSTANDING James was my liaison and made sure I understood in layman's terms what was going on with my vehicle. He even walked me to my car. James was my liaison and made sure I understood in layman's terms what was going on with my vehicle. He even walked me to my car. More
January 29, 2019
No issues. Truck returned serviced and cleaned Simple oil change and tire rotation service. Great waiting room enabled me to work uninterrupted. Truck returned serviced and cleaned. Would recomm Simple oil change and tire rotation service. Great waiting room enabled me to work uninterrupted. Truck returned serviced and cleaned. Would recommend to others. Thanks More
January 28, 2019
Radio works great The software update seems to have fixed our rebooting of the radio problem. Thank you thank you thank you. James kept me up to speed on the fixes. The software update seems to have fixed our rebooting of the radio problem. Thank you thank you thank you. James kept me up to speed on the fixes. More
January 19, 2019
Excellent. Staff very friendly from the greeting when entering the service area to the final review and payment. All in all an very nice experience. Would recomm Staff very friendly from the greeting when entering the service area to the final review and payment. All in all an very nice experience. Would recommend Jim Ellis service to anyone. More
January 16, 2019
Service experience I informed the service writer I could not find my wheel lock to rotate my tires. He informed the technician who took the time to find the lock. After I informed the service writer I could not find my wheel lock to rotate my tires. He informed the technician who took the time to find the lock. After service the tech informed he had found the lock, rotated my tires and put the lock on my glove box. More
January 11, 2019
Very prompt and professional. Device dept did a great job and my car came back very clean and quick. Will recommend to others and will continue to come in for service. Device dept did a great job and my car came back very clean and quick. Will recommend to others and will continue to come in for service. More