James Stecker | Page 23
Service Advisor
Jim Ellis Buick GMC Mall of GA
3600 Buford Drive
Buford, GA 30519
Dealership Experience
8 yrs, 11 mos
Industry Experience
11 yrs, 4 mos
400 Reviews
Write a Review400 Reviews of James Stecker
August 28, 2023
This dealer has a major mixup in their database and they keep associating me with a car I don't have, plus the inconvenience with my own dealer that doesn't have the correct information on that car that I D keep associating me with a car I don't have, plus the inconvenience with my own dealer that doesn't have the correct information on that car that I DO have. Despite my multiple attempts, calls, and messages they still do nothing and continue to be associated with the wrong account. So this is a clear message that they need to do something about it. More
Other Employees Tagged: Jason Dowdy, Ed Barnes, Christie Ledbetter, Nick Rose , Kristin Buffington, Rina Centeno, Ron Gay, Anna Rogers, Kim South
August 03, 2023
I was a bit nervous have to take my car in for repair especially knowing is a 2022. My service advisor Malissa was courteous, knowledgeable and helpful. I had my vehicle repaired sooner than I anticipate especially knowing is a 2022. My service advisor Malissa was courteous, knowledgeable and helpful. I had my vehicle repaired sooner than I anticipated. My vehicle works perfectly. Thanks Jim Ellis. More
Other Employees Tagged: Nick Rose , Ron Gay, Malissa.
July 22, 2023
If u have to continually call, leave multiple messages for service person to call u with update, that’s no where near all the advertisements saying to “always expect the best” Eapecially when u don’t get for service person to call u with update, that’s no where near all the advertisements saying to “always expect the best” Eapecially when u don’t get a call back. More
July 15, 2023
Great job, I love the service video. The staff is very nice and they remember you by name. I appreciate the friendly hospitality. The staff is very nice and they remember you by name. I appreciate the friendly hospitality. More
Other Employees Tagged: My service person who did my video.
July 15, 2023
Very kind and helpful with my oil change. They didn't push me to do more. They inquired me about my tires, got me quotes on different kinds and told me price matched guarantee. They didn't push me to do more. They inquired me about my tires, got me quotes on different kinds and told me price matched guarantee. More
July 13, 2023
The staff is always helpful and accommodating! They typically go over and beyond for customers! They typically go over and beyond for customers! More
Other Employees Tagged: Jason Ropp , Kim South

