James Stecker
James Stecker at Jim Ellis Buick GMC Mall of GA

James Stecker | Page 24

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me
4.7
400 Reviews

Dealership Experience

8 yrs, 11 mos

Industry Experience

11 yrs, 4 mos

4.7

400 Reviews

Write a Review

400 Reviews of James Stecker

July 07, 2023

Dealership Rating
Employee Rating

Sami and Ben made the purchase of our 2023 Terrain easy and smooth Jim Ellis GMC Mall of Ga is by far the best group to work with. I have bought 5 cars from Sami and will be back when it’s time again. More

by ARNOLD.KEVIN442
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 13, 2023

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 04, 2023

Dealership Rating
Employee Rating

I’d like to thank James Stecker for taking care of the issues with my car in a timely and efficient manor! More

by AROGERS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2023

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review!

June 21, 2023

Dealership Rating
Employee Rating

This report points towards the department that handles license plate, I was pulled over by Suwannee police dept for having expired license plate sticker, being black and what’s going on in our nation with More

by TERRYG2
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

June 17, 2023

Dealership Rating
Employee Rating

Jim Ellis Buick has serviced my car for the last 11 years. It is the only dealership I trust to keep my car in excellent condition. More

by B Bowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2023

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

June 14, 2023

Dealership Rating
Employee Rating

I had an appointment for an oil change and some other issues. He kept the car there for almost 2 days and nothing was done. More

by chira1nick
Service Time
Service Communication
Recommend Dealer
No
Jun 30, 2023

Jim Ellis Buick GMC Mall of GA responded

We would like the opportunity to address your concerns. Please reach out to us directly at (770) 872-0884 when you have a chance. Thank you, and we look forward to hearing from you.

June 09, 2023

Dealership Rating
Employee Rating

I visited three dealerships on my car/truck buying journey. One had all the flash and coffee bars and great decor. One had inexperienced sales reps. Jim Ellis is pure class. Very experienced sales More

by briansuchyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

June 08, 2023

Dealership Rating
Employee Rating

Timely, prompt, considerate, polite, great customer service. Quiet, clean establishment . Cat cleaned . Did not take long for car to be returned. More

by INTOIUCH2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose , Ron Gay

Jul 09, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your feedback! We hope you have a great day!

May 20, 2023

Dealership Rating
Employee Rating

James Stecker is the man! He took great care of me and even answers his phone when you call (can't say that about most service writers). He worked with me on the costs to g More

by jr1982ld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2023

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about James and Jim Ellis Buick GMC Mall of Georgia!

May 19, 2023

Dealership Rating
Employee Rating

Left truck for schedule il change come 1hr later still not done total 2 1/2hr oil change tire rotation More

by timashe8625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

May 17, 2023

Dealership Rating
Employee Rating

5 James was attentive and detailed in communication. Quick response James was attentive and detailed in communication. Quick response to my questions and agreed to communicate with my father and getting More

by jconstantino917@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Jun 29, 2023

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

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