James Thomas
James Thomas at Spitzer Toyota Monroeville

James Thomas | Page 8

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.9
84 Reviews
4.9

84 Reviews

Write a Review

84 Reviews of James Thomas

October 09, 2025

Dealership Rating
Employee Rating

Quick appointment date; reasonable time to Complete service; comfortable waiting area to do work; friendly staff More

by dotsonpmrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Pike

Oct 09, 2025

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

October 07, 2025

Dealership Rating
Employee Rating

Took my car to spritzer for a noise in my brakes. Spritzer was very professional. Took care of my complaint and resolved the problem. Very satisfied...thank you Spritzer. More

by GASMAN18400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Spitzer Toyota Monroeville responded

Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 07, 2025

Dealership Rating
Employee Rating

Service was good and team was responsive to requests. No issues to report at this time. More

by dlcarlini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 07, 2025

Dealership Rating
Employee Rating

James went out of his way to take care of us. He is very good at his job. He is one of the top shining stars at Spitzer Toyota, very informative and friendly. More

by tgricheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

Oct 07, 2025

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

October 06, 2025

Dealership Rating
Employee Rating

After my service visits, I always have to readjust my seat. Sometimes it takes a few days to get it right. It would be nice if they could just leave it alone. I hope my next car has seat memory! More

by RUSS1940
Recommend Dealer
Yes

Other Employees Tagged: Elvis "David" Bole, Nick Pike

Oct 06, 2025

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come!

October 03, 2025

Dealership Rating
Employee Rating

They have always been respectful and reasonably priced. I would recommend this service team for maintenance and repairs More

by POPECHIMNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deana Hicks, Lacie Suprano

Oct 03, 2025

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 03, 2025

Dealership Rating
Employee Rating

James Thomas is a gem. The courtesy and expertise of the mechanics were extraordinarily exceptional. More

by SHARENCUSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 02, 2025

Dealership Rating
Employee Rating

Our vehicle is 22 years old and wouldn’t think of having anyone else perform maintenance on it. I think that says it all. More

by WASPNEST
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

October 02, 2025

Dealership Rating
Employee Rating

James Thomas is primary reason I return for service at Spitzer. Majority of other staff seem pleasant More

by Dmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Pike

October 02, 2025

Dealership Rating
Employee Rating

Always receive reliable and friendly service. James was very honest and helpful answering my questions yesterday. Cassie was also great, helping me get set up with the VIP program app. More

by CONNIEGARTLAND
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

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