James Thomas
James Thomas at Spitzer Toyota Monroeville

James Thomas | Page 8

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.9
75 Reviews
4.9

75 Reviews

Write a Review

75 Reviews of James Thomas

October 02, 2025

Dealership Rating
Employee Rating

Always receive reliable and friendly service. James was very honest and helpful answering my questions yesterday. Cassie was also great, helping me get set up with the VIP program app. More

by CONNIEGARTLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

October 01, 2025

Dealership Rating
Employee Rating

James was able to get me in for an appointment next day. He's very courteous & helpful. I wouldn't buy a vehicle anywhere else. More

by HEEERESGRACIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 01, 2025

Dealership Rating
Employee Rating

Every person we dealt with from beginning to end was amazing! I highly recommend this dealership! More

by CBIXLER12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Hembree , Tyler Seddon

September 21, 2025

Dealership Rating
Employee Rating

Very easy to schedule service. Always very welcomed when I come in. Always updated on my service. Service riders are very friendly, very welcoming, and take questions very well. More

by kimtrains1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2025

Spitzer Toyota Monroeville responded

We love to hear our service team is always welcoming and friendly when you visit us. It is our hope that we continue being your primary choice for your automotive care for many years to come. You can rest assured knowing our friendly team will continue to deliver 5 star service- every visit!

September 20, 2025

Dealership Rating
Employee Rating

Excellent customer service at service center Deena hicks is a good service representative Always makes customer service is satisfied More

by pszk113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deana Hicks

Sep 23, 2025

Spitzer Toyota Monroeville responded

That’s fantastic to hear! 🎉 Deena’s dedication to customer satisfaction really shines, and we’re so glad she makes every service visit a great one.

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