James Williams

Very reliable and accurate. Good customer service. I recommend Toyota to my friends and family. Good customer service. I recommend Toyota to my friends and family. More

by oluwatoyin0501 Verified Customer Verified Customer

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Typical dealership, which if you have any experience with dealerships you know is not a good thing. First salesperson I worked with was below average. Had to talk to a manager about changing to a different s dealerships you know is not a good thing. First salesperson I worked with was below average. Had to talk to a manager about changing to a different salesperson. Second salesperson was better and communicated at an acceptable level. Ordering process was substandard and needs to be updated to an electronic online process that customers can access to understand where their vehicle is in the process. Had limited interaction with service department but seemed typical as well. Everyone I worked with could have been more knowledgeable about the features and options in the vehicle I purchased. All this being said, this dealership is still better than some of the other higher volume ones in the area that use deceptive tactics to increase the sales price of the vehicle you are purchasing. At least this dealership only upcharged $300 on the vehicle I bought instead of over a thousand like some of the others were going to. More

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We have been purchasing vehicles from Luther Brookdale Toyota since 2004. We are grateful to have Badau as our point of contact in Sales. He always gives us the information needed to make a purchase dec Toyota since 2004. We are grateful to have Badau as our point of contact in Sales. He always gives us the information needed to make a purchase decision. Service Department has always tried to do the best for our family vehicles. More

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James Williams was our Salesman on a new car purchase. His follow up and attention to detail was far superior to the other dealerships we toured. Toyota if you're listening, he is a very valuable asset His follow up and attention to detail was far superior to the other dealerships we toured. Toyota if you're listening, he is a very valuable asset to your company. From one salesman to another, great job James. Your personality and follow up was heads above your competitors. More

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James Williams was great! He was so knowledgeable, personable and helpful. I love my Rav-4 soooo much! Could not be happier with my vehicle, this dealership and my experience at Toyota of Brooklyn Par personable and helpful. I love my Rav-4 soooo much! Could not be happier with my vehicle, this dealership and my experience at Toyota of Brooklyn Park dealership. More

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James did a great job, very helpful. Paper work and clean up seemed to take way too long. I’ve using you for the past three vehicles, been very satisfied with the service department. up seemed to take way too long. I’ve using you for the past three vehicles, been very satisfied with the service department. More

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Hello , Everyone Thank You !! Fast service Steve Yang !! Sales Staff was helpfull also . Thanks , James Williams !!! Will be Back Again . Daytona 500 Denny Hamlin ,Three in a row !!!!!!!!!!! Sales Staff was helpfull also . Thanks , James Williams !!! Will be Back Again . Daytona 500 Denny Hamlin ,Three in a row !!!!!!!!!!! More

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James was great to work with. He made the new car buying experience less painful with his friendly manner and good sense of humor, too. experience less painful with his friendly manner and good sense of humor, too. More

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We were please with the service we had with our salesperson, We purchased our second vehicle from a Luther dealership and are looking forward to the same good service, follow up and extras that ar salesperson, We purchased our second vehicle from a Luther dealership and are looking forward to the same good service, follow up and extras that are part of Luthers way of doing good business. More

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fair price, excellent communication and follow up My dealings with James at Luther was smooth. He knew what I was looking for and made a couple of relevant suggestions. I explained my expectations and My dealings with James at Luther was smooth. He knew what I was looking for and made a couple of relevant suggestions. I explained my expectations and how I was going to buy and he met them immediately. Did not visit the other dealer I was planning to as a result. More

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