Jami Meredith | Page 24

Purchase of Certified RDX I had purchased a 2010 TL 7 years ago from Acura Columbus. The car has been a great car. I have had all the service done at Acura Columbus. I was v I had purchased a 2010 TL 7 years ago from Acura Columbus. The car has been a great car. I have had all the service done at Acura Columbus. I was very pleased with the sales experience when I purchased that car, but it is the service afterwards that is also very important. What is also more important is that every person that I have come into contact with at the dealership were very courteous and pleasant. I was in the market for an SUV so I naturally wanted another Acura and preferably from Acura Columbus. I again was very pleased with the treatment that I received from Adam Hannah, Kyle Duncan , & Ian Quick in the purchase of my RDX. More

by BRIANDTURNERSR Verified Customer Verified Customer

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Outstanding Experience As usual, my service experience was outstanding! And this is how it always is. The outstanding service is the reason we continue to use Acura Columbus As usual, my service experience was outstanding! And this is how it always is. The outstanding service is the reason we continue to use Acura Columbus to service our TLX. More

by flipnewf Verified Customer Verified Customer

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Great Service Installed Remote Starter in my 2016 Acura TLX. Very easy and smooth process. Got a loaner. Received email when service was completed. Had an opportuni Installed Remote Starter in my 2016 Acura TLX. Very easy and smooth process. Got a loaner. Received email when service was completed. Had an opportunity to pay right away online. More

by SHANNON7491 Verified Customer Verified Customer

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Acura columbus is Fast and efficient Acura columbus is the best. I will recommend them to my friends and family all the time. They are group of professionals. Good service for the money Acura columbus is the best. I will recommend them to my friends and family all the time. They are group of professionals. Good service for the money that I pay . More

by YINKAMOSES2006 Verified Customer Verified Customer

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Clean , polite, professional No body likes to take time from their busy schedules for routine car service, but Acura Columbus makes it as easy as possible. From taking your keys t No body likes to take time from their busy schedules for routine car service, but Acura Columbus makes it as easy as possible. From taking your keys to giving them back, it was a pleasant experience More

by GROTHAUS0 Verified Customer Verified Customer

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Service and Axel Replacement I was very pleased with all aspects of the service that I received from Acura Columbus. My vehicle was serviced and repaired in a timely manner and J I was very pleased with all aspects of the service that I received from Acura Columbus. My vehicle was serviced and repaired in a timely manner and Jamie kept me updated on a regular basis. More

by ADWEIS Verified Customer Verified Customer

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Great service team! I have been a customer of Acura Columbus for almost 10 years. The sales and service teams are always extremely helpful. Jami was a great help; she h I have been a customer of Acura Columbus for almost 10 years. The sales and service teams are always extremely helpful. Jami was a great help; she helped me get a tow lined up and made sure I had a set of wheels when my MDX was down for the count thanks to a pesky squirrel that apparently liked to chew wires! Thanks, everyone, for getting things turned around quickly! More

by gearya Verified Customer Verified Customer

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Excellent service Great service of our Acura. They were prompt and friendly getting me checked in and did a great job getting me back in my car ASAP. Good, fair pricin Great service of our Acura. They were prompt and friendly getting me checked in and did a great job getting me back in my car ASAP. Good, fair pricing, will definitely return! More

by happy jeep owner Verified Customer Verified Customer

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Over charge for literally everything Yet again the service advisor printed my invoice showing I had to pay for oil change when I have the maintenance package and had to correct it. My VTC Yet again the service advisor printed my invoice showing I had to pay for oil change when I have the maintenance package and had to correct it. My VTC actuator has issues and I have it on video yet they still want me to pay a diagnosis fee. I asked the advisor to ask their manager to please contact Acura to see if they would provide goodwill assistance and I was told to contact Acura even though it was a weekend and Monday was Labor Day so they wouldn't be open til Tuesday. The best decision I made buying the car was getting the extended warranty as I can have it fixed at a different place for 1/6 the cost that the dealership is trying to charge me. I love Acura cars (this is my 3rd) and once I have to get another car it will then likely be another Acura but the odds of me purchasing it at Acura columbus decrease every time I come in for service. The only way I would buy here again is if the price is better than other places. And even if I do purchase there again there is a 0% chance I would buy the maintenance package. Also the last 2 times I came in they wanted to charge me $100 for brake fluid flush and there last 2 times it was listed twice and cost of $200. I had it done elsewhere and this time they still had it listed. I asked if they even checked the brake fluid and the exact quote was, " yes, but that doesn't mean anything" (Todd Skidmore)and he just went on to the next topic. I'm still baffled as to what that means. I would love to get an explanation on the brake fluid but for some reason I have a feeling that isn't going to happen. The only reason I come here for oil changes is that I feel I was duped into buying the maintenance package as it was presented that it would cover more than oil changes and tire rotations. It's nice that they give me a full analysis so I can go elsewhere and get the other work done. Also this visit I left and I noticed all of my tires were over inflated (40psi when the recommended is 33psi) More

by OSUSMITH9099 Verified Customer Verified Customer

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Always a great experience I have bought 3 vehicles now from Acura of Columbus (Ohio) and have always had great experiences. I recently bought a new (loaner vehicle) MDX and ca I have bought 3 vehicles now from Acura of Columbus (Ohio) and have always had great experiences. I recently bought a new (loaner vehicle) MDX and can't say enough about the team there. They are always low pressure, test drives are with or without the salesman, and are always willing to make a good deal even better. Adam Bine, Adam Hannah (both in sales), and Ian Quick (Finance) are very personable and again low pressure. I would recommend this dealership to anyone look for a new or used vehicle. Be sure to ask for Jami in the service department as well. She's fantastic. More

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