Jami Meredith | Page 25

MDX 2016 Brought my car in for the second service since leasing the vehicle. Everything was explained as to what was needed for this service visit along with Brought my car in for the second service since leasing the vehicle. Everything was explained as to what was needed for this service visit along with cost. Everyone was friendly...I was shown the waiting area which was very nice. Car was serviced quicker than I thought and was washed. Very satisfied. More

by BJFDDS Verified Customer Verified Customer

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Great service Acura Columbus has friendly personnel in both the service area and sales. I feel like they are always prompt and curtious with all my repair needs. Acura Columbus has friendly personnel in both the service area and sales. I feel like they are always prompt and curtious with all my repair needs. More

by RGANDES Verified Customer Verified Customer

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Excellent Acura service I have been a customer of Acura Columbus service department for 27 years thru 5 autos. I've always been happy with the service. Fast, friendly. If I have been a customer of Acura Columbus service department for 27 years thru 5 autos. I've always been happy with the service. Fast, friendly. If you need a loaner while your car is being serviced, they have one for you. More

by MIKE-BROWN Verified Customer Verified Customer

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Great Service Thanks much to Jamie Meredith, she worked with my budget and as a single family we are eternally grateful. Much blessings!. Keep the pleasant persona Thanks much to Jamie Meredith, she worked with my budget and as a single family we are eternally grateful. Much blessings!. Keep the pleasant persona. JL More

by HILIVELOVELAUGH Verified Customer Verified Customer

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friendly, understanding people Overall, the people were very understanding on finding the root problem to my car troubles. They had the best interests for the car and my needs/safet Overall, the people were very understanding on finding the root problem to my car troubles. They had the best interests for the car and my needs/safety and gave me the best options to take care of the car right away with reasonable pricing and timing. Thank you! More

by KTGONZALEZ23 Verified Customer Verified Customer

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Easy in, easy out Great group of people to work with! Always attentive and friendly, and somehow know me by name every time i walk in the door. I've been using them for Great group of people to work with! Always attentive and friendly, and somehow know me by name every time i walk in the door. I've been using them for the last three years and have never had a bad experience. Bonus... Pint Room is across the street. ;-) More

by JOSHUA_SWEARINGEN Verified Customer Verified Customer

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Nothing routine about their customer service I'm always very pleased by the customer service staff at Acura Columbus. They are friendly, attentive, and genuinely care about creating a positive e I'm always very pleased by the customer service staff at Acura Columbus. They are friendly, attentive, and genuinely care about creating a positive experience for me. My loaner car was ready and waiting. It was exactly what I wanted from a transaction for scheduled maintenance for my RDX: quick and efficient. More

by davefrompowell Verified Customer Verified Customer

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Safety recall on passenger seat airbag. The staff were extremely courteous, helpful and efficient. They had all my paperwork ready and I was able to leave immediately for work with a loaner The staff were extremely courteous, helpful and efficient. They had all my paperwork ready and I was able to leave immediately for work with a loaner car.You have a well run organization! More

by mjfrankmj Verified Customer Verified Customer

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Above and Beyond My Acura TSX rarely has any problems (109,000 miles), so I tend to go to my dealer for maintenance. This time I had to have the brakes replaced, and t My Acura TSX rarely has any problems (109,000 miles), so I tend to go to my dealer for maintenance. This time I had to have the brakes replaced, and the clutch checked. Jamie was my service agent, and she went above and beyond what I have experienced at past dealers. She kept me constantly informed (but not intrusively so) with a phone app, and had two other service people drive the car to check out a particularly puzzling problem. They agreed the clutch was acting hinky (my word) and finally resolved it as not being a problem. They did not even charge me for the extensive, time-intensive diagnostic work. I felt as if Jamie were treating my car as it was her own problem, and that is a rare relationship to have with a service agent who must process dozens of cars a week. I don't feel that Jamie is an exception for Acura Columbus. All the agents and people who work there seem to enjoy their time their, at least that is how it seems to me, seeing from the outside. John, the manager, has put together a great team of people who are skilled at their job and still considers the customer relationship as important. More

by Falsoon Verified Customer Verified Customer

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Excellent service and excellent repair. Also, I was given a loaner for a few days and was able to get to all my appointments and not disrupt my work schedule. service and excellent repair. Also, I was given a loaner for a few days and was able to get to all my appointments and not disrupt my work schedule. More

by JSK3113 Verified Customer Verified Customer

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