Jami Meredith | Page 25

Convenient with no hassle All of my warning displays were coming on periodically. I did some research online and found a related TSB. Booked online for same day service with a All of my warning displays were coming on periodically. I did some research online and found a related TSB. Booked online for same day service with a loaner vehicle. Jami was great, all my information was already in the system. I got texts with updates. They had to order parts, so I kept the loaner over night and my vehicle was ready the next day. Very happy with my service. More

by LEEBD915 Verified Customer Verified Customer

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Friendly people, great products and pricing! This was my second used Odyssay purchase at this dealership and the second time I have driven away completely satisfied. The sales staff were friendl This was my second used Odyssay purchase at this dealership and the second time I have driven away completely satisfied. The sales staff were friendly and available (Big plus in my book!). The support people throughout the process were equally well trained and helpful. The service department was asked to be involved for small item and even they were able to exceed all expectations. Even if shopping used cars you owe it to yourself to stop by and let Steve and all the staff show you what they do best. More

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Nicely done Took my car in for standard service and some owner-caused damage. They completed the work on time (for the most part - one of the replacement parts di Took my car in for standard service and some owner-caused damage. They completed the work on time (for the most part - one of the replacement parts didn't arrive on time - but that's on FedEx). They completed the work and did it under the estimated costs. It's nice to get a bill smaller than you expect. Thanks to Jami for knowing how to set expectations and Zach for getting it in on time. More

by LC Verified Customer Verified Customer

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Great service Acura Columbus provides great service. In and out in one day with an accurate estimate. And when the vehicle is out of the shop, it works.... no rep Acura Columbus provides great service. In and out in one day with an accurate estimate. And when the vehicle is out of the shop, it works.... no repeat returns for the same concern. Thank you Acura Columbus for years of great service. Acura Owner since 1986 More

by CAREY7NASH Verified Customer Verified Customer

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Effortless magic The other morning, I early birded by coveted '06 TSX - a car I really cherish since you can no longer get a new manual transmission Acura. I've stray The other morning, I early birded by coveted '06 TSX - a car I really cherish since you can no longer get a new manual transmission Acura. I've strayed in recent years as its aged, but thought I'd take her home for routine but precise services. Was really happy to get a friendly *text* vs a phone call -- verifying services and pricing. It's a much less obtrusive way to reach me while at work! A few hours later, I was notified it was done, and I got a link to pay online. After paying, Jami offered to put my key in their magical after-hours drop machine. I arrived after hours to retrieve it, all washed, shiny and ready to run toward 150k. I've never had such an effortless and excellent experience getting a car serviced. More

by TEAM4W Verified Customer Verified Customer

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Service with a smile I was quoted a four-hour wait to put on four new tires. They gave me a loaner car but the job was completed in only two. They also lowered the charges I was quoted a four-hour wait to put on four new tires. They gave me a loaner car but the job was completed in only two. They also lowered the charges from my original quote. Everyone there is nice and the work was done as promised. Of course, the car wash is a bonus. More

by elalancito Verified Customer Verified Customer

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Another great service experience! We've had three cars serviced at Acura Columbus. Their customer service experience is very good, from the moment you arrive at the service center unti We've had three cars serviced at Acura Columbus. Their customer service experience is very good, from the moment you arrive at the service center until the work is completed. Communication is timely and the work was done on time. More

by Mark E Verified Customer Verified Customer

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A1 Service Service personnel were all very courteous and helpful. I was greeted promptly and service on my car was quick. The waiting room was nice and the vi Service personnel were all very courteous and helpful. I was greeted promptly and service on my car was quick. The waiting room was nice and the video feeds of the service area and car wash keeps you updated on how the service on your car is progressing. More

by leslied0 Verified Customer Verified Customer

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Had purchased accessories installed after recent purchase Jami was very nice and helpful. Had roof rails and mud flaps installed. Were purchased with new RDX but had to be ordered. Had to call to find Jami was very nice and helpful. Had roof rails and mud flaps installed. Were purchased with new RDX but had to be ordered. Had to call to find out when parts were in. Left car at service center and was given a loaner. Installation of accessories was very good. however, car was dirty inside from work done. had to vacuum interior when I got home. Also car had not been washed...thought this was part of normal service visits...may be wrong here. No big deal, I'm sure future appointments will be fine. More

by randy.niemeyer Verified Customer Verified Customer

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A/C service A/C wasn't cooling, I quickly got an appointment. I was setup with a courtesy car for the day. My A/C problem was covered under the warranty. My MDX w A/C wasn't cooling, I quickly got an appointment. I was setup with a courtesy car for the day. My A/C problem was covered under the warranty. My MDX was fixed with little impact on my day. More

by Liz1 Verified Customer Verified Customer

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