Jamie Annese | Page 40

Pretty thorough and do a nice job, but didn’t love that I had made an appointment for an oil change and detail in advance (for $160 with coupons) and when I got there they said “okay, you’re due for this, th had made an appointment for an oil change and detail in advance (for $160 with coupons) and when I got there they said “okay, you’re due for this, this and this, totaling $600-something.” But they did not push it when I stuck to what I originally came in for. More

by selind2 Verified Customer Verified Customer

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Great people answered all questions got me in quick and out great waiting area clean and would always come back for service at this location out great waiting area clean and would always come back for service at this location More

by MAILFORBLAKE_11 Verified Customer Verified Customer

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Very nice atmosphere and very professional staff. Andrew is very good in communication and very detailed Andrew is very good in communication and very detailed More

by REALBROKER4U Verified Customer Verified Customer

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They are always professional and proactive in their communications with their customers. The facility is comfortable and clean. Employees are always pleasant and courteous. communications with their customers. The facility is comfortable and clean. Employees are always pleasant and courteous. More

by kthigpen Verified Customer Verified Customer

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My service advisor Jamie is great. They offer a loaner vehicle which is very convenient. My only complaint is that they put about 15 miles on my car. I would prefer to drive it myself They offer a loaner vehicle which is very convenient. My only complaint is that they put about 15 miles on my car. I would prefer to drive it myself and return if any lights come back on. More

by mattsorsok Verified Customer Verified Customer

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Didn’t fill washer fluid during oil change, came in with light empty on and left with it on. no video inspection sent, said they couldn’t locate it light empty on and left with it on. no video inspection sent, said they couldn’t locate it More

by lynnmwik Verified Customer Verified Customer

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Always excellent customer service! I never have to worry about being sold on anything unnecessary or being pressured in any way. I never have to worry about being sold on anything unnecessary or being pressured in any way. More

by Hde976 Verified Customer Verified Customer

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My problem was addressed and taken care of. Wait time was not to long and fruendly staff. Wait time was not to long and fruendly staff. More

by no2 Verified Customer Verified Customer

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Ferman BMW is the best! I have used them for many years and always highest quality. I have used them for many years and always highest quality. More

by VLRYAN7 Verified Customer Verified Customer

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Fast, honest, fair priced service. Flexible appointment times even open Saturdays. Best BMW dealership in the Tampa Bay area. Flexible appointment times even open Saturdays. Best BMW dealership in the Tampa Bay area. More

by mattsorsok Verified Customer Verified Customer

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